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Can you forward calls to number that is on an esim?

I have 2 iPhones, one as a business line and one for personal (family and work calls) I want to get an esim for the business line and then forward calls to that number to an answering service/virtual assistant while still receiving texts to both numbers on my personal phone. I am asking and hoping f

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82

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i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

191

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Official Solution

No connection after trip abroad

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

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8.1K

10

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ATT carrier locked iPhone 14 work with a prepaid ATT plan? Only has E-sim though..!

I have an iPhone 14 that’s carrier locked to ATT and wondering if I could use ATT prepaid service on that phone. It also has no physical sim so I’m not sure how that would work

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691

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SIM Card

Hi! So I ordered a SIM kit 1.5wks ago, but I never received it. BUT, when I track it- it says it was delivered and "recipient has picked up package"..... it was NOT me!!!! Is there any way I can get AT&T to mail me out a new one because this really (Edited per community guidelines)!!! Or can someone

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70

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Unlock!!!

My aunt gave my daughter an old iPhone 7 from years ago!! It was paid off years ago and hasn’t been used in years. When requesting a carrier unlock it says: “We can’t unlock your device because it’s no longer active on an AT&T account. Resubmit your request and select No when asked, \"Do you ha

Questions

62

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Google pixel 4 xl locked

Hello, someone could help me, I bought my google pixel 4 xl by amazon butsupposedly the seller was unlocked and I got blocked, I am from Colombia andthe company that is associated with the phone is AT&T and I cannot unlock itbecause it tells me that I have payments pending, someone would be very

Questions

121

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Replacement Samsung Galaxy watch 4 - Cannot activate / cannot get new eSim.

We got a replacement watch and need to activate/replace the current "active" watch on our account. I backed up the old watch and reset it, removing the Mobile Account from it as well (we have to return the old watch). Upon connecting the new watch to the phone, I cannot activate it on the account (i

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98

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Accepted Solution

Studying in the UK

I have an AT&T eSIM for my US number Will be using a Physical SIM for a local UK number Want to activate the Phyical SIM when in the UK and disable ( not delete) my US eSIM.    Then when I am back in the US enable my eSIM again.    So how to a switch back and forth on the

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57

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Not able to send/receive texts to/from iPhone(s) from my android

So for a few weeks now, I have not received text messages from iPhones. Also, iPhones are not receiving my texts. I am using a Samsung Galaxy S9 on the AT&T network. I also switched over to my S9+ to make sure it wasnt an issue with the phone itself. It was not. The problem seems to be with all

Questions

123

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Accepted Solution

the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for

Bought a iphone 11 here in uae, turns out its sim locked and couldent contact the seller. if u try to unlock it via att unlock program it says "the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for assistance,

Questions

56

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Activating a Prepaid sim on an existing account

I try to enter the new SIM number but i get this error - Error-We seem to be experiencing system issues. Please try again later.I have tired for several days now and it is not working. I cannot get through over the phone. This is a replacement sim

Questions

51

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How to use old SIM again after updating device with new SIM

I had a AT&T prepaid SIM and have used several day. I bought new SIM and update device with that SIM.But I broken new SIM so I tried to use old SIM but show the message "We seem to be experiencing system issues. Please try again later." when update device web page.When I insert SIM in the phone, SIM

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219

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Sign contract distantly

Hello, I hope to get an assistance here. Due to COVID situation I'm some kind of isolated and not able to go to a store to get a mobile number and sign att contract. Is there any option available that would make this possible somehow distantly? If it's possible could you please provide me with the

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42

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SIM card

need to get SIM card number from a phone number on my account

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28

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Closed

cancelled account

cancelled account and suspended lines fraud team cancelled service and lines

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75

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I have been trying for months to unlock my paid off at&t phone but at&t can't figure out how

I purchased a phone from at&t a few years ago and it's been paid off for over a year, (i didnt Get a replacement phone from assurant about six months ago, I know usually i have to wait six weeks tell lock the phone once you replace your phone. So I waited the six weeks and then ) I called at&

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36

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why is my SIM card taking so long? is it because this is for a prepaid account, and not a regular one?

I ordered a sim card on 8/16 to transfer my phone number from verizon back to you. Does it normally take this long? I'm beginning to have second thoughts about leaving my current carrier now, please advise on when i can expect to receive my sim card.

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53

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I need help with my payment

Hello I'm a student who used AT&T service in USA as an exchange student. After graduating the high school, I came back to my hometown and I forgot to cancel the payment before leaving USA. I tried to access and cancel the payment in Korea but it is not possible because I can't get number code fo

Questions

30

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Password recovery for at&t prepaid account when not in the US

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

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29

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