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Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Questions

 • Network Coverage

47

2

0

Closed

$2,300 in Fraudulent Long Distances Charges

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's p

Questions

 • Wireless Account

53

1

0

Transfering my tmobile sim from my BB classic to a at&t unlocked BB classic and the unlock code i was given has 20 digits, not working

So i put my sim into the newer bb classic thats supposed to be unlocked and it asked me to enter the unlock code, what i was given a while ago from the seller is a 20 digit code. bought it last december and ended up not needing it, so i havent checked till now. I emailed the guy in case but he doesn

Questions

 • Other Phones & Devices

71

1

0

IMEI

Does My Att list the imei for all of our company phones? How can I see device information like sim and imei lookup

Questions

 • Wireless Account

32

2

0

What's wrong with my phone?

My locked page with date and time has Sunday's date and time on top of today's date and time. How do I fix this? Thanks!

Questions

 • Device Features

349

1

0

0

Unlock the AT&T iPhone

I purchased a used iPhone online from eBay. The seller mentioned that the iPhone is unlocked, as seen in the original listing below snapshot. But I found the iPhone is locked, as in the below image from iPhone info. Also, it cannot be unlocked because it is not fully paid off, as

Questions

 • Apple

58

2

0

Activation of Sim Card

I recently upgraded to the iPhone Max Plus. I transferred all data, etc. but mistakenly did so with my old sim card in the new phone. Everything is working fine, but I think I need to get the new phone working with the new sim card that came with it, no?  The problem is that now the ATT system

Questions

 • Apple

81

2

0

Do prepaid plans offer DualSim Card needed for Iphone 11?

I have purchased an iphone 11 outright. I would like to purchase the AT&T prepaid 12 month plan. Does At&T offer that plan with a dual sim card?

Questions

 • Plans & Features

45

1

0

Device unblock case

My device and phone line was blocked by the network by mistake  because  AT&T thought that my phone was lost or stolen because I got another phone and put my SIM card into my new phone, it u worked fine for a few days, then suddenly it was  suspended, so I called AT&T and use

Questions

 • Android

30

3

0

Mobile data on quick panel

I put an esim on my verison locked phone not knowing it was locked at the time. It took off all verison apps and added att apps. Which is not what I wanted it to do. It also took away the option to moble data in my quick panel on my s22 ultra. How do I remove the att stuff and put it back on verison

Questions

 • Samsung

31

1

0

Prepaid plan Activation Problem

So I am currently in the process of switching both phones and companies from straight talk to AT&T.  Im going from a galaxy luna pro to a note8 that has been used for AT&T service before.  I bought the bring your own sim kit and 45$ prepaid plan which arrived a few days ago.  I put the sim in and fo

Questions

 • Plans & Features

434

1

0

0

Need new eSim, cannot receive texts

Hello, I accidentally deleted my eSim and need a replacement, I followed the directions on the website but when it prompted me to get a link/QR, I needed to get it on my phone number... I cannot get texts because I need a sim card... Is there a possibility I can get this sent to my email instead

Questions

 • Apple

27

1

0

How to get an activate an AT&T sim in the UAE

I am currently in the UAE. My ATT phone broke and I was using an esim. I purchased a new unlocked Iphone in the UAE. The issue is, how do I get an ATT sim or e-sim now that I am in the UAE, and can I activate from the UAE.Thanks,J

Questions

 • Phone & Device Upgrades

213

1

0

Port current AT&T number into a prepaid plan.

Hi, I have a AT&T number and part of a family plan as of now. I am looking to get a prepaid connection just for myself and want to have the same number. While selecting the plan online, it shows that they will be sending me a new sim card. So how do I get to keep my number?

Questions

 • More AT&T PREPAID Discussions

59

2

0

unlock for foreign use

I want to use my LG phone abroad. How do I get sim unlock code?

Questions

 • Other Phones & Devices

65

1

Samsung A01 Phone -- Moving text messages to my new Samsung A01 phone

How can I transfer my text messages for "free" and not buy a subscription using an app or other devise to move my text messages from my old Samsung A01 to my new Samsung A01? Please note: I'm not able to upgrade to a newer / better phone, I would just like some advise on how to move or save my o

Questions

 • Samsung

52

1

0

$2,300 in Fraudulent Long Distances Charges

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's pho

Questions

 • Wireless Billing

137

11

What security measures does AT&T have in place to thwart SIM swap attacks?

I was reading about the increasing number of these attacks and how T-Mobile failed to stop two of them against the same customer in less than a month. So I'd like to know what AT&T is doing about them.

Questions

 • Account Features

296

11

0

0

change request unlock email information

I recently bought an att galaxy fold from a cellphone shop, and it was locked, the owner said he would help me unlock it and I only need to wait for a couple of hours. The day after I asked him and he said it not ready yet, it has been a few days already and he ignored me. So I go to the att website

Questions

 • Samsung

33

1

0

Esim

Does AT&T offer E-sim for Samsung smartwatch? I have the Watch4 Classic LTE. I would like to use it by sharing the same number as my cellphone.

Questions

 • Account Features

223

2

0

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