We are having trouble logging in to the corporate account for small business. Every time we try to login, we get an option to send a code for MFA, which is fine. But the options are only the phone numbers of employees. As an account admin, I should not be contacting the employees to give me the code

Just in the last month, when I connect to work VPN through netextender, our 1GB internet comes to a crawl, will be around 700up/300dn with a ping of 15ms and then connect to netextender and it will be around 5up/20dn and ping around 200+.   I have done a ton of research on forums, found some

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!! I have been a ADSL customer for nearly 30-years at one address. I have filed "FORMAL COMPLAINTS" to the FCC and ATT has gotten away with charging us for one product (50megs downloa

I canceled my AT&T DSL back in 2015. Last week, my AT&T data was used by fraudsters in an attempt to open a credit card. I know this because the email address they used was unique to my AT&T service (the email looks like att@<my personal domain>.com). Also last week, I started

I was recently notified by my IT department my phone was not in compliance for Android updates. It had been on a February 2021 security patch and Android 11.  I checked on the AT&T web site and they list Android 12 as having been released for the S21 Ultra earlier this year, along with sev

I have had no problems receiving calls prior from Bexar county jail. Since Friday 2/18/23, my daughter is unable to call me or my husband or her grandmother which all use AT&T service. There are other inmates who are having the same issue for phone calls going out to AT&T. What changed on AT

How can I get Active Armor to recognize my home network and stop trying to route it through their VPN? The information in the app says that the VPN should only be activating for public hotspots, and not for private networks, but I can't get it to shut off for my home network.

After getting booted off my Yahoo app and unable to log-in to my AT@T email account, Yahoo Customer Support confirmed that they can see that my account still exists. I use this account every single day. I was locked out today, August 6th. I am unable to speak with anyone from AT@T to retrieve my per

I woke up to a new wifi name and password. I went into the router settings to reconfigure it but don't know why it happened. And the ATT online services cannot connect to my device. Both the automated chat help and phone lines were incredibly unhelpful. Why did it do this and what should I be doing

I've received the same e-mail 4 or 5 times over the last few months from at&t saying that I forgot my User ID and have requested it which I have not. Someone is obviously trying to gain access, but I assume since it is e-mailing me and not some e-mail they have access to they shouldn't be able t

I am currently working from home and have to use Pulse Secure to connect to my work network. Each time I start and connect with pulse secure my internet connection is lost/dropped. I have already attempted to port forwarding pulse secure but doesn't seem to have done anything.  I know it

We cannot get through our BGW320-505 Wi-Fi gateway using OPEN VPN. We can get VPN to work on the internal system. We have tried to ping the router from the outside with no success.  We know the outside world sees the correct IP when we do a "what's is my IP address"  it returns our IP

We recently setup ATT internet services at our new APT here in Central Texas. After about a month my wife was receiving calls from an ATT Rewards member agent asking if she received her card. This person was very persistent and the same agent every other day to the point where my wife was like omg,

I like having the ability to set schedules for Internet access to different profiles using the Smart Home Manager but there needs to be a "default" profile which any newly connected device can be put into for this to be truly useful. If a child's friend comes over with his phone/tablet (or for the s

Hello. I had AT&T internet set up yesterday by AT&T tech. Today there is an unknown device with a very weak signal but when I tried to pause that device I received an error that in order to maintain service it cannot be disconnected What is it? I did an MAC address lookup and it’s an unkno

Got an email stating: ATTENTION! Our records show you have not set up password recovery options for your AT&T email account. and a link to click on to update my profile. Is this legitimate? I updated my profile several months ago so why am I getting this now?

Like many of us, I am working from home. I have an issue where my VPN constantly disconnects and refuses to reconnect while I am trying to connect to my AT&T Fiber 1000 internet. By contrast, when I connect my computer via my cell phone hotspot, there are never any issues. Can you help me figure

I have been getting text messages on my phone that are not targeted for me.I searched the internet for my phone number and found that another person has the same phone number as me.The search said that New Cingular Wireless Pcs LLC was the carrier.How do I stop this?

I have unknown call blocking active. this goes through the active armor app. for the last couple of days, it has been giving me repetitive notifications, with an audible sound. these repetitive alerts are for the 'contacts upload is complete' , 'unknown call blocking is active' notification that it

In my router settings, I disabled WPS. However, I am still able to use WPS to connect devices. I tried both the push button and obtaining a PIN from the device to enter into router settings. Both methods worked. WPS is definitely set to "Off". I also tried restarting the router. Setting still shows