For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

My 7TPro McLaren just stopped being able to make and receive calls as of yesterday. Anyone know how to fix it? Support keeps transferring me around, and I never get a straight answer.

Resolve Text Messaging, Call, and Picture Messaging Issues   Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls iPhone messages not going to Android  To resta

Hi, I am planning to close my ATT account and join my moms account. I was wondering if it would be possible for me to keep my phone number. I really don't want to lose it.

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

On 3/1/22 i could not make or receive calls, but texting was working. I took phone to local AT&T store and they checked my phone and said they were having a network issue and it will clear up. One day since then I was able to get voice messages, but that is the only day I could make a call. I th

I have no backups and At&t only gives time of sent and received text.  

I have a very old ATT Trimline chorded phone and I am having trouble calling out. I have a continuous dial tone that doesn’t break when punching in the number. I can receive calls. My phone does have a switch to move from TT to DP. TT mode is engaged.  I have a home base ZTE with the phone c

I have an iPhone SE. Maybe a week ago people started telling me that my voicemail wasn't working. I have a custom greeting, and can access my voicemail messages, greeting, and settings by dialing 1 on my phone. What I can't do is get a message from anyone, even my close family. After the phone ri

I bought an AT&T mobile phone SIM while in the USA. I've now returned to my home country, where I don't have access to the USA phone number, nor do I have a phone which allows me to dial internationally. Consequently, I'm unable to login to my AT&T account to ensure my mobile phone ac

When I receive a text message or missed call there is no notification light. I have to open my main screen to always check if there is something pending. Should there be a notification light somehow?Would appreciate any advice.thanks.

Back in like 2016 I got a Note 8 through AT&T but it broke recently and I got a refurbished S9 that wasn't through them a few months ago because moneys tight and just changed out the sim card. I just got sent an AT&T Fusion Z in the mail which seems like a pretty crap phone after doing some

Hi! So, I was an employee over at Warner Bros., signed up for AT&T phone services and signed up for the Elite phone plan that gives you free HBO. So last month when I was laid off, sure -- I expected the phone bill to change, but instead they just pushed me off the HBO..? I still have the same p

I am not receiving ANY calls that are not in my contacts and after spending hours with AT&T support both over the phone and in the store, with no help/resolution, and was told if I cancel Call protect then that will allow me to get those calls.  Yet when I go to cancel it on my phone it te

Ok so I am at my wits end trying to figure this out. I have a Nokia Lumia 635 on AT&T and my girlfriend has a Nokia Lumia 521 (I think...) on T-Mobile. Every day at around 6:53am we text and it takes 5 minutes to get a message from her on my end! At about 6:58am I get the messages and she thinks she

I recently did a transfer of billing responsibility with my parents. According to them, they made sure to select transfer the device installment plan to me. However, when I go to pay the monthly installment on the phone, it does not give me any options other than paying off the phone entirely. I jus

I'm looking at the Unlimited prepaid option that is currently at $50/month. I saw on a Purdue website that "AT&T offers a 20 percent monthly service discount on qualified voice and data plans to Purdue University students." Does this mean that if I choose this Unlimited option as a Purdue studen

Why are my calls and texts not listed in the call and text usage log in this app? They used to be, and now they are not listed, but the rest of the phones on my plan have all their usage posted.

I set up google voice for school and used the * commands to forward missed, etc calls to google voice for the google phone number. Now when I call the regular cell number it also forwards to google voice voice Mail. Hiw do I keep the native number going to the native voicemail and only forward cal

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir