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Landline ported WITHOUT my permission!

I learned on last night that my elderly mother's landline wasn't working. Account says service cancelled. When the number is called it says it's a Verizon Wireless number and it is not connected.  No one ever authorized this change; this is a simple case of SLAMMING!  Based upon an intern

Questions

154

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SIM Card

Purchased a Galaxy S23+ and during setup I used my S20+ SIMcard to activate it... now I would like to use the S23+ SIMcard I got with the phone itself... but after Installing, it is not allowing calls or mobile network connection. Please help me resolve this issue. Thank you

Questions

52

3

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No dial tone on landline

Hello. My landline doesn't have a dial tone. It is mute. Before this happened, I could hear a lot of noise on the phone. When I try to call my landline phone with my cell phone, I can hear the landline ringing sometimes, but not always, and it is a short ring. Any idea about what might be going

Questions

193

2

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At&t fiber on my road

Why is it that at&t ran a fiber line past my house to a very affluent neighborhood? Everyone on the main road needs internet also. Right now us non rich people are 2 and 3 times the price of AT&T fiber for service. I don't think that is fair for us not to get the same chance at service. I di

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23

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Asus Zenfone 10 no data or calls

Hello, My phone is not able to receive data or make calls. In the pull down menu, there is a "Sign in to network" notification but pressing it does nothing but bring up a page that's unable to load. I've tried changing the access point names as suggested but nothing is working. My phone looks like

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43

1

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Internet outage

My Internet has been down for 3 days now and all they keep saying is they are working on it. Is anyone else having this problem? They say it's an entire area across New Orleans but I can't tell if it is or if they just telling me that to shut me up. Can someone let me know if they have been havin

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44

1

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Complaint - Trail Camera Pre-Paid

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

Questions

86

5

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

104

1

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Am I able to reinstate a canceled internet service

Can i reinstate my cancelled es internet. I was having arough few months and now am able to pay in full. It has only been cancelled for a week

Questions

109

5

0

No mobile data on 5Ge in 80027

My wife and I are both unable to get mobile data when in Louisville, CO. The phones (Galaxy s22 and s23+) show strong signal, connected to 5Ge. I can drive across the highway to Superior and receive data fine. Calls go through with good quality, but speedtest sits at "finding server". My kid

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35

8

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AT&T is absolutely AWFUL!

It has been over 3 weeks since the initial appointment to install fiber at my new home(says fiber is available in my area). I am told I will receive an update call in 2-3 days I never do. When I reach out they say it is being worked on but still not working. Middle of June and I am being told my ne

Questions

29

3

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Fixed Wireless Going Down Hill

I came across this service almost 4 years ago. It was an a(Edited per community guidelines)olute savior. However the last 1.5- years I have noticed a steady decrease in quality. I use minimum amounts of data.. typical web scrolling and some Netflix. I have never maxed out my data plan. I used to su

Questions

24

1

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Closed

Round and Round and Round. This is going to get legal

Thank you Spoom2,   I called the number provided. Sedgwick apparently does not create claim numbers for damage. Their automated message machine tells me to call  800-288-2020.I called that number 3 times. The 3rd time I did eventually get a hold of a human (Blair).She was is billing or som

Questions

63

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Code de deverouillage MEP

Code de deverouillage MEP

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2

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Landline Removal

I have a landline that I don't use and would like removed. The tension created by the line is causing damage to my vinyl siding and I need it gone.  What do I need to do to make that happen?

Questions

51

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Not keeping scheduled appointments

Home phone has a lot of static in the last 3 days. Called AT&T the afternoon of 6/15/2021. They said they couldn't come to fix on 6/16/2021, but could come out on 6/17/2021 and give me the 12 hour window 8am to 8pm. I checked this morning of 6/17/2021 to see if they are still on the way for the

Questions

97

1

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Home phone not working

Our phone sounds like it calls the number dialed, but it does not ring. Also, we cannot receive incoming calls. There is a dial tone when we pick up the receiver. This has been happening for over a week now.  Any helpful suggestions would be greatly appreciated.  Thank you.

Questions

125

6

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no service

We were without service for a week, one day of good service and now its back out again?  Is there somewhere I can contact to report this outage?

Questions

443

1

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Service light goes blank even though Wireless, Broadband and Power lights are solid green.

I have an ATT PACE DSL Gateway Model 4111N modem which has worked for the past year but last week I had an issue all of a sudden where the Power, Wireless, and Broadband lights are solid green, but the Service light is blank. When I restart the modem the Service light is blinking green, then goes to

Questions

483

1

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Can't Access our ATT emails through Yahoo

We have always used Yahoo for our ATT email. Now whenever we try to sign in it immediately says logout successful and bounces between that blank screen and a page that starts with cprodmasx.att.com and just bounces back and forth.  how do we get to the actual sign in screen?

Questions

711

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