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Found out my iphone was att-locked after leaving the US. I no longer have access to the phone number associated.

In May, I bought Iphone SE at an AT&T store in Boston. I was going to buy it for its regular price. But an ATT store worker convinced me to do it on a different deal that included a month of unlimited plan, which overall cost little less.  He explained me that it was only an incentive to m

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72

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Lewd texts

I am getting more and more lewd texts these day. What is AT&T doing about this?

Questions

613

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Recover my moms old voicemail greeting

My mom died 11 years ago. Her number has been disconnected from our plan but doesn’t seem to belong to anyone else. Was just wondering if there’s a way to recover it so I can record it.

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89

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Free I-Phone from ATT/Direct TV - Phone was not free!!!

02/19/21 To whom it may concern: I am trying to figure out who I can contact about the free I-phone I was offered a few years ago. I filed a complaint with the FCC regarding this matter.  Basically, I was offered a free phone when I called Direct TV to reduce my monthly television bil

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181

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iPhone 13 Black Screen of Death.

My fiancés IPhone 13 has had a bad plague of the black screen of death. I have tried everything I can possibly do for at home remedies. He hasn’t really dropped his phone and it never had water damage to it. Not sure what caused this. What is the next best solution to take? Possibly the cheapest too

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186

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Son traveling over seas

What should I disable or enable so I don't get crazy charges from my son's iPhone 6 while he's overseas?

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546

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Trade In Possible on Next 24?

Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down.    I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t

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1.1K

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Rebate not being applied, link never sent

I posted a question about a new phone rebate that hasn’t been applied despite MANY calls and trips to the store. At & t replied they’d like to help and made my post Private. They also said they’d send a link so they can help, that reply went to someone that was replying to my post. How can I get

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39

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I'm not able to send or receive SMS messages

I can get iMessages, but my SMS messages are not coming through or being sent out. My phone works to make calls, and I've installed the latest software updates and ran though as many times as your unhelpful support has told me to shut it off and turn it back on. I'm still not able to send or recei

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159

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iPhone 11 pro

Remove my phone from blacklist

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247

3

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mobile hotspot data cap

is mobile hotspot data still being capped?

Questions

1.8K

1

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Silence Individual caller at night

How do you Silence an Individual caller at night only when asleep? I need to know if they call during the day when I’m awake, but would like to silence them at night only.

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52

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Can I use my iPhone XR sim chip in my iPhone 7R?

Can I use my iPhone XR sim chip in my iPhone 7R?

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47

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Want to apply for new service

I'm going to need 3 cell phones 2 iPhone 13 and 1 iPhone 12 so also need 3 lines unlimited plans 

Questions

96

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Cannot access internet using cellular data with Secure Family app

I have installed the companion app on my kid’s iPhone and set bedtime limits from my iPhone. However, during the day, when he should have access to the internet using cellular data when away from any WiFi, his phone is not able to get access, even though he had four bars of cellular signal. However,

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314

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service not activating

Just upgraded to an iPhone XS. I switched my SIM card and did the iPhone setup, but I do not have cellular service.

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128

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Multiple forms of payment

I am trying to order an Apple Watch and iPhone with new service to finish Xmas shopping!! I have two ATT promotion gift cards- is there any way to add both towards payment and then my credit card info for remaining balance? I’m having the hardest time trying to do it. PLEASE HELP!! Thank you so much

Questions

132

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No Personal Hot Spot On iPhone SE

I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?

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102

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BOGO deal, Do I have to buy 2 phones at the same time?

To get a bill credit from BOGO offer, do I have to purchase 2 phones at the same store? For example, can I purchase one phone at Costco and another at Target? Of course under the same account and the same day, is it still eligible? Has anyone done that?

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2.6K

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screen time/text/data

Is there anyway to pick up a transcript on my familys screen time/text/data as there is showing none available online for recent data.

Questions

133

1

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