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Is the IPhone 5S available for a replacement 5S through the phone Insurance if needed?
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Phone & Device Upgrades
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In May, I bought Iphone SE at an AT&T store in Boston. I was going to buy it for its regular price. But an ATT store worker convinced me to do it on a different deal that included a month of unlimited plan, which overall cost little less. He explained me that it was only an incentive to m
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Apple
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is mobile hotspot data still being capped?
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Data & Messaging Features, Internet Tethering
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Hello good afternoon, I am communicating from Argenitna, I have a problem with an iPhone that I bought in my country and I cannot activate it since it is with your company, I contacted Apple and they have told me to contact you to release the equipment and can use it here in my country, can I give y
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Apple
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Due to covid19 I lost my job and can no longer keep service. I currently have ported my phone number to Q link wireless unaware that I could not unlock the phone for 6 months. I need help now on how you guys can make an exception on unlocking my phone
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Phones, Tablets & Devices
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Since the iPhone comes with a 12 month AppleCare coverage free, trying to decide if I should get Insurance - should I decide to keep the iPhone until I pay it off... I guess if I know for sure I am trading up in 12 months to the new phone, would make no sense in getting coverage. Wondering what othe
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Apple
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I have an iPhone XS Max currently (Under NEXT contract), and would like to buy an iPhone X through a 3rd party. Is it possible to move the next plan to a different line or switch phone numbers to make this happen?
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Apple
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Hi, there is a $800 trade in offer for iphone now, I'm wondering if I pay off the installment plan early will I continue to receive the trade in bill credit every month?
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Wireless Billing
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How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number. Note: This is critical when working in emergency management roles, situations w
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Other Phones & Devices
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I'm trying to get my old iPhone 6s unlocked. I upgraded to an 11 about three years ago and just upgraded last week to the 14 ProMax. I am getting this error message "We can't unlock this device for you because AT&T did not sell or activate it" when I use the "Unlock Your Device." I got it from
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Apple
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What should I disable or enable so I don't get crazy charges from my son's iPhone 6 while he's overseas?
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Data & Messaging Features, Internet Tethering
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Hello, I’m form the UK and when I went to the US for a year I got a prepaid monthly plan from AT&T where I would manually pay every month when my balance wasn’t zero. However since I went home I stopped paying for my sim and broke it and threw it away, yet I have been home for 4 months now witho
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Wireless Billing
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I bought my phone from a friend and it says sim locked in the settings and when i try to unlock it on AT&T device unlock site it says “Looks like the device you want to unlock is active on another AT&T account.” Is there any way to fix it? And what does it mean it’s active on another AT&
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Apple
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Hi, I currently am on a grandfathered unlimited plan with 4 phones on it, and only want to upgrade 1 of the phones to the iPhone 12 pro. I am going to pay for the new phone in full, but was wondering if the person that is getting the new phone would need to be on a different plan or would they be ab
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Wireless Billing
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Can I text without showing my phone number
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Data & Messaging Features, Internet Tethering
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Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can
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Other Phones & Devices
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I have this peculiar problem. I can use 1GBPS Home Internet (and wi-fi) on my iPhone XR cell (Primary). However, another cell iPhone 13 (Secondary) can’t use wi-fi to browse the You Tube or other Voice calling apps. It seems that ActiveArmor is blocking the traffic. The moment we switch to LTE conne
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AT&T Fiber Equipment
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Hi, my husband broke my iPhone 11pro, so I went and got another iphone(12), I still owed money for the 11 and had to add another line on the account. Since that time and now, a company was able to repair the 11pro. My question is, my husband’s old phone died. I swapped the SIM cards on the 12(remov
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Other Phones & Devices
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I loaded money onto my prepaid account but when i try to pay it says payment issues and when i call the number provided it says it can’t find the number now i’m stuck with my 60 on the account not being able to access it either way
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Phones, Tablets & Devices
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For a couple months I’ve realized that I haven’t been getting any voicemails on my phone. I had a talk with one of my managers from work one day because they told me when they called my phone, it didn’t give them the option to leave a voicemail and it hung up automatically. Please let me know how I
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Apple