Hi, I have the following issue:I bought an iPhone from ebay, locked to AT&T only, and I fill in the unlock form, and they send me an email saying that it's active on someone else's account, and I ask the seller and they say it's a reseller only, please help! ! I try to talk to AT&T on liv

I’d like to request an extension on my past due amount on my bill.

Just upgraded to an iPhone XS. I switched my SIM card and did the iPhone setup, but I do not have cellular service.

Suppose my phone is malfunctioning and feezing alot more frequently. Do I have to contact "Asurion" and tell them about my phone? Will they ship me a new well working phone? Just like that? Can someone please tell me exactly how their replacement went? I also need to know how much i need to pay exac

Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down.    I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t

Hello,      I will be going overseas for a few weeks and got the basics on what is charged for usage, but I have two questions that just want to know the setting my iPhone needs to be in.  If I’m using my phone on Air plane mode with Wi-Fi, will that trigger the $10 day pass?&

How do you Silence an Individual caller at night only when asleep? I need to know if they call during the day when I’m awake, but would like to silence them at night only.

I have installed the companion app on my kid’s iPhone and set bedtime limits from my iPhone. However, during the day, when he should have access to the internet using cellular data when away from any WiFi, his phone is not able to get access, even though he had four bars of cellular signal. However,

My iphone 8 plus is paid off . I need PUK CODE to UNLOCK it . I have a new SIM CARD for another compatible carrier.

Does anyone know when caller Name ID for Iphone will be coming.   Currently live on Verizon and TMobile iphones, and At&T supports with some phones, but no iphone yet.  This is a huge feature for me, as I use my phone for work, so most of the ppl calling are not in my phonebook.  Would love to see w

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Hey Everyone!!   Another exciting year for us to get our hands on the all new iPhone XS/XS Max.  I can't waitttttttttttt to get my hands on the new 512GB Gold iPhone XS Max!!   So let's do the same thing we did last year. Answer the following: Which iPhone did you purchase (size & color), order date

What happens to WiFi calls on AT&T when the phone moves beyond the router’s range. Is it dropped or will the wide area network pick it up?

How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.   Note: This is critical when working in emergency management roles, situations w

I want to replace my iphone since my other one was liquid damaged.  I was looking to replace it at the apple store, but i was wondering if  i could move my current att plan to the replacement too.

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

Just changed from an old Android to an iPhone 13 Pro Max.  Is there a way to bring forward to the new device the text messaging history seen on the Android? 

Hi I'm using 12 months prepaid service (physical sim card) and now I need esim cause I'm gonna change my phone which only accept esim. How can I use this prepaid plan in my new phone?

So I noticed my iPhone shows pink on my account but i have a green one? Should this be something I have to fix or just a glitch. It took forever for them to get my line working I would hate to call and have them move things around and I’m out of service again. :/

Hi, I have been trying to unlock my previous phone through AT&T unlock device online but it keeps telling me that I have to pay off the device first. Error message: "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours