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Are AT&T Prepaid Plan eligible with eSIM (iPhone XS)
Hi,I'll come to visit Florida and i'd like to know if i can buy an AT&T prepaid plan using the eSim in my iPhone XS (unlocked) ?(I'd like to keep my french physical sim inside the phone)Thanks
Questions
• Plans & Features
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Get old AT&T number back due to COVID
I had to leave the USA because of the COVID-19 pandemic and had to cancel my AT&T prepaid subscription for 5 months. Is there any way I can get my old number back before I return to the USA? I'd really appreciate your help and support!
Questions
• Wireless Account
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How can I keep a number active at the lowest cost
I am moving abroad for 5-6 months and want to keep my phone number active for when I return. What is the most economical way of doing this please?
Questions
• Wireless Billing
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Text Message (Groups) Delays
I have been having problems for over a year with group text messages being delayed (not always). I can receive over 100 messages in a single shot, sometimes 12-24 hours later than when they were sent. The problems have significantly worsened over the last month or so. I use my phone for business,
Questions
• Data & Messaging Features, Internet Tethering
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I need to unlock my iphone SE 2020 that I bought prepaid for one month
Hi! I need to unlock my iphone SE 2020 that y buy prepaid for one month, i know you need to have at least 60 days of plan but is there any options? i really need it... so if someone could help me it i`ll be asome! Than you
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• Apple
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Can I cancel online trade-in then complete trade-in in AT&T store?
I just received materials for a trade in I initiated online 9/25. Now I have a second phone to trade in, so I would rather bring them both in to the store. I was told that once you start the process online it has to be completed by mailing in. So I am wondering if I can cancel the original transacti
Questions
• Phone & Device Upgrades
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Not Working Transcribe Voicemail to Text
Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t
Questions
• Device Features
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iPhone 12 Pro vs iPhone 12 Pro Max
Hi, I'm planning to upgrade my iPhone X and get the 12 Pro or Pro Max. I'm still on the fence as the Pro Max is really big, but has potentially better camera features which might be worth it. The main differences that stop me from buying the 12 Pro right now are the bigger sensor in Pro Max (so a
Questions
• Apple
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2020 Holiday Special for AT&T customers???
Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???
Questions
• Account & Usage
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AT&T app question
I have the AT&T U-verse app on my iPad, but I can't figure out how to watch the video in full screen! Help!
Questions
• Watching U-verse TV
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Adding sbcglobal.net mailbox to iPhone7
I followed the instructions posted to the community forum of adding in my name, email address, password, and description on the first page and I get an error message that “No password provided for my email address. Please go to Mail Account Settings and enter a password”. I am using the same passwor
Questions
• AT&T Internet Security
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Replacing #’s on acct w/iphones
Hi, my husband broke my iPhone 11pro, so I went and got another iphone(12), I still owed money for the 11 and had to add another line on the account. Since that time and now, a company was able to repair the 11pro. My question is, my husband’s old phone died. I swapped the SIM cards on the 12(remov
Questions
• Other Phones & Devices
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Unlocking device iPhone 5 returns error: We're sorry. We can't unlock this device.
I have an iPhone 5 that is paid off and still active on AT&T. I want to unlock it so that I can move the SIM card to a newer phone and sell the iPhone 5.When I enter information in https://www.att.com/deviceunlock/ , it identifies the IMEI number as Apple iPhone 5 Model A1428.When I press the submit
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• Apple
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Wanting to upgrade to the iPhone 12 pro
Hi, I currently am on a grandfathered unlimited plan with 4 phones on it, and only want to upgrade 1 of the phones to the iPhone 12 pro. I am going to pay for the new phone in full, but was wondering if the person that is getting the new phone would need to be on a different plan or would they be ab
Questions
• Wireless Billing
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Rebate not being applied, link never sent
I posted a question about a new phone rebate that hasn’t been applied despite MANY calls and trips to the store. At & t replied they’d like to help and made my post Private. They also said they’d send a link so they can help, that reply went to someone that was replying to my post. How can I get
Questions
• Wireless Account
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Hubby turning off my phone, can I reconnect myself and how?
I have my iPhone 12 Pro Max on an AT&T service plan with my soon to be ex husband. He is the primary. (Assuming my phone is paid off/no monthly payments due to own it) If he has my iPhone service turned off, can I take my iPhone somewhere else or back to AT&T and start service again myself?
Questions
• Wireless Account
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Does my boss have to approve releasing my phone records?
So my boyfriend is trying to get my phone records, but the phone I have is under my bosses plan. He pays the bill for it every month. Does my boss have to be the one to give the okay on getting my phone records.
Questions
• Wireless Account
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Add a new line
I would like to add my grandson to our plan, but i cant reach anyone live
Questions
• Wireless Account
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I want to apply for wireless phone service
I was wanting to apply for wireless phone service
Questions
• Wireless Account
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Releasing Phone Number
My husband wants to transfer his number to my plan. Is there anyway to release his phone number without having to contact his father (account holder)? He has a narcissist for a dad who refuses to do anything to help him out, but my husband doesn’t want to lose his phone number. We do not know the
Questions
• Apple