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Unable to use Nokia 3.1A as a hotspot

Hi, I am traveling frequently and company policy says that I must use VPN + Company Issued Phone Mobile Hotspot to access our systems remotely. I have an AT&T prepaid plan that is supposed to include mobile hotspot tethering. My device says the hotspot is active and I can view the wireless n

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69

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Combo Modem/Router Question

Hello! We will be new customers and I wanted to see if the below product would be fine for hookup for internet.   MOTOROLA-MG7550-AC1900-Gigabit-Maximum   [EDITED per Community Guidelines]   Thank you!

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147

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Do I have to use the ATT Gateway if I have ATT TV?

I know the answer is yes for U-Verse, but hoping I can replace the Gateway with a Nighthawk or other aftermarket combo. Would it be as simple as plugging in & setting up per the instructions?

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652

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16 years for activation

Hi just wondering I had my activation date posted tomorrow at 2pm. Now it’s pushed to 16 years and 9 months. Call centers are down for covid19 and I need this internet by Thursday at the latest for work at home. Any advice?

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67

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Share Plan Rollover Data

How much of my mobile Plan rollover data can accumulate from month to month?   Example.. if I have a 9 GB shared plan, and I only use 4GB each month, will 5G roll over and over until I eventually have 20 or 30 GB on my plan?

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116

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I disconnected my ATT internet and they said they would email me a label to return it. That was Nov 21 and today is Dec 3, 2021

Where do I send this worthless thing back?? Why won't they send me my label to return it ?

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67

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Closed

Can't open ports on router 5268AC

I tried to open some ports to play multiplayer with an emulator on my router 5268AC but they remain closed. I already did a Factory Reset and also chose the device name instead of putting the ip for port forwarding, I also tried with Firewall off and Antivirus off but still doesn't work. I checked p

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400

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Upgrading to Another Prepaid Mobile Hotspot Plan

I am currently a couple of months into my fully paid prepaid $300 20GB 12 Mo. Mobile Hotspot/Tablet Plan. I am considering upgrading to the prepaid $55 50GB Mo Mobile Hotspot/Tablet Plan. In upgrading to another prepaid plan, will the unused portion of my existing plan be applied toward the purch

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69

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I want to look for hotspot device for my laptop

I already own a prepaid ATT phone, Go Flip 2. I don't know if it could be used to serve this need or if there is an inexpensive device I can get.

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127

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Inconsistent Internet Speeds

Hello,   I am paying for internet speeds that are within the 100 mbps range. However, I've noticed that my internet speeds are inconsistent across various devices. For example, my Amazon 4k Firestick and Playstation 4 (Not far from my router) record an average of an extremely slow 1-3 mbps after run

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282

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Installation Question for a Tall Apartment

I want to switch to fiber. I checked AT&T's website and my building is wired for Fiber 1 Gb/s, but I was worried about the installation process.I live in a 3 story condo building with front and rear units on each floor. I live in a front unit on the 3rd floor. A resident in the building already

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140

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Switching to internet only

Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.

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126

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Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

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162

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Can we have same data plan under AT&T?

If my mom has an Samsung Galaxy S21 and my dad has the same, and i get the I phone 12 pro, could we still be on the same plan? They have an unlimited data plan under at&t.

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112

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Modem to purchase

I have just ordered the 1000 mbps fiber with AT&T and want to use my eero mesh network (very large home and parental controls). Would prefer to purchase my own modem but I’m having trouble finding list of compatible modems. ATT rep said he could not recommend one. Odd. Can anyone help with this? Th

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118

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Help with moving UVerse modem to new room in house. See pic.

I want to move my modem to a new room. I have the wall jacks terminated in several rooms, but they were never terminated back on the side where the internet comes in to my house. I'm wondering if I can use this green board with all the connection ports (see pic) as a way to connect all of my rooms t

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225

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Home wall repair & ATT fiber reconnect

I need to schedule a technician to disconnect & reconnect my home fiber connection. Every time I chat or call I can never just asking for a technician to disconnect & reconnect my home fiber. Besides chat and many attempts to get through ATT phone automated prompts any alternatives?

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182

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Outage in Shreveport going more than 24 hours

Internet went out early morning 9/23. Initial fix was supposed to be 4-5 hours then 24 hours. It has now been over 30 hours and no fix or update. The last time my internet went out it took a full week because some technician didn't connect the cables correctly. I just need transparency and a clear e

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50

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Problems with connection

Is there service down in Petal, MS

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77

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Red Broadband Light

The router is showing a red broadband light. I have restarted it and turned it off and on and unplugged it. It hasn’t been back up since yesterday. How do you fix this.

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