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Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

 • Account Features

2K

10

Accepted Solution

Official Solution

Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

 • The Military Discount

74

4

0

Accepted Solution

Official Solution

HATE TEXT from unknown AT&T Cell # @mms.att.net

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

Questions

 • Wireless Account

257

2

0

Accepted Solution

Official Solution

Sim card-iphone 5 to galaxy 3

I am using a iPhone 5 at the moment. I have a phone of a family member that is a galaxy S3 that is not being used and the line is deactivated. I am wanting to use the Galaxy instead of my iPhone for now. I know I need a Micro SIM card to use, will I need to get a new one at the att store or can I us

Questions

 • Samsung

2.3K

2

0

0

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Official Solution

Landline phone says check tel line

my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.

Questions

 • AT&T Phone Equipment

2.8K

1

0

Accepted Solution

Official Solution

Connecting optical modem to my cat5 wired House

I have a fiber optic service that comes into my study with a fiber optic modem/router. Here are the specs. System InformationManufacturer ARRISModel Number BGW210-700 My house was built 4 years ago with cat5 wiring throughout the house. There are outlets in the rooms that has a wall plate with

Questions

 • AT&T Fiber Account

189

6

0

Accepted Solution

Official Solution

Splitting off Family Plan (But Still Under Contract)

I am the head of the family plan, along with 4 other sub lines. In January of 2012 we have signed up for the 2-year wireless agreement and the contract will expire on January 2014. However, one of the lines are in contract until July 2015 due to a recent phone upgrade. My question is, can I split th

Questions

 • Wireless Account

110.9K

11

0

0

Accepted Solution

ATT Cingular Flip IV/how add pause between voicemail number and voicemail password to retrieve home messages

Hello there. Thank you for your help. Question: While on the road, I use my ATT Cingular Flip IV to retrieve my voicemail messages from my home landline. My old phone allowed me to enter pauses between the voicemail phone number and the voicemail password so I could retrieve home voicemail messages

Questions

 • Device Features

183

6

0

Accepted Solution

connect to mobile data with Xiaomi phone

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

Questions

 • Other Phones & Devices

166

2

0

Accepted Solution

Closed

AT&T Router and using USB Connections

Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o

Questions

 • AT&T Internet Equipment

1.5K

12

Official Solution

Can I update my Samsung Galaxy Note 5 in Italy?

HelloI bought a Samsung Note 5 Mod.SM-N920A AT & T from ItalyI would like to understand how I can update my Note 5 here in italy, if I click on update from Note 5 it says no updates are available at the moment, but I know that there is the Android Nougat 7 version available in the US Still the 6

Questions

 • Samsung

1.3K

14

0

0

Accepted Solution

AT&T Cingular Flip IV U102AA Can't check text while on a call??

I can't seem to check incoming text messages while on a call. Is this possible on this model?

Questions

 • Other Phones & Devices

518

1

0

Accepted Solution

Can a person who stills owes on their phone be removed from a plan?

I have a person on our plan that I'd like to remove. How do I do that? She still owes on the phone, $400. Can she carry it over to a tracfone plan? Or start her own AT&T account with it? Will I have to assume the responsibility of the payments of the phone? Thank you!

Questions

 • Wireless Account

39

1

0

Auto Redial prohibits use of prompts

If I use redial to make a call and get a prompt like "Press 1 for English"...I press 1 and nothing happens. No dial tone, no beep...nothing. I have to actually dial the number each and every time if I'm calling a number that requires prompts. It doesn't happen with the speed dial, just the redial. A

Questions

 • AT&T Phone Features

35

1

0

How to deregister my cordless headset without the old work phone?

I need to register my headset to the new phone, the phone is the same model but a different phone. The old one broke. I have a TL8900/TL8901 cordless headset and a TL86109 Dect 6.0 2 Line phone that I need to hook too. Can you help me? I have no way to deregister the device because the old phone bro

Questions

 • AT&T Phone Equipment

44

3

0

Remove Landline but keep U-Verse?

Hi..   I'm thinking of canceling my POTS based landline since it's only used by telemarketers now and isn't used at all.   I have U-Verse TV and Internet and I have no intention of every changing to anything else.  Ever.  Since February when the covid-19 spread about, my family was stuck at home to

Questions

 • AT&T Phone Installation

36

1

0

IPH8010 causing picture setting on VIZIO V655-H19 to grey out

I have an IPH8010 DVR and when watching cable on my VIZIO V655-H19 the color settings are greyed out and cannot be selected or changed. I called VIZIO and they said it was because the box was sending an RGB signal to the TV.  This doesn't occur with my streaming devices or gaming consoles, and

Questions

 • U-verse TV Equipment

67

2

My mother and I are trying to switch from sprint.

Hello, My mother and I both have iphones that are completely paid off. We currently have sprint and are looking to switch to AT&T. COVID-19 has forced our local AT&T store to close down. We were wondering if there is a way to remotely switch without having to go to the store. Also my little sister's

Questions

 • Phone & Device Upgrades

15

1

0

prepaid sim card purchased how do I activate

I purchased a prepaid sim card for AT&T at target.  How do I setup a prepaid account and use this sim card?

Questions

 • Account & Usage

57

1

0

DNS Option In Router Settings

I want to use Pi-Hole to block ad's on my network, but I can't find the change DNS option in the router settings.

Questions

 • AT&T Internet Features

35

1

0

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