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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

775

3

0

iphone and andriod on same plan cost more money?

both of my parents have andriods (samsung s22) and I do too but I'm looking into buying an iPhone (iPhone 12 pro max) and my dad wants to know if having and andriod and an apple phone on the same at&t plan will cost more coming from apples side. (is there a bill with adding a iPhone to before an

Questions

390

2

0

advance setting on modem

How do I open the modem/router advance setting?

Questions

73

1

Switching to att

How do I go about talking to someone for being lied to to switch? They told me that they would pay off my Verizon contract and I just found out that they do not do that. This was in May. My phones were traded into AT&T and I still owe Verizon for the phones as well as the contract. Verizon is ch

Questions

24

3

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Unlock

Need to use this att Alcatel phone with qlink is it possible without fulfilling my obligations that I knew nothing about til after purchase

Questions

26

1

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Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

81

1

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constant requirement to change password

For some unknown reason AT&T will only allow me to stay signed in to my email for two weeks on my laptop. My phone stays logged in indefinitely. Every time I try to log in after the two weeks is up, I get an error message saying "The limit for unsuccessful attempts has been reached. Click change

Questions

37

1

I need am Online internet access number

Provide me a internet number I can pay for monthly

Questions

29

1

BYER BEWARE: AT&T $20 Promotional Scam

When I upgraded my DSL75 internet to Fiber 300, I was offered the promotional $20 discount for twelve months. My internet was accidentally cancelled by AT&T. I immediately called AT&T on the same day to reinstate my internet services. After the internet has been reinstated, I noticed that I

Questions

27

1

0

poor customer service

Let me start by saying that the lack of customer service and the inability for anyone to take accountability on behalf of your company is disgusting and had I not paid 1900 i would nor even continued with trying to obtain this service as i ' m 7 hours in and still no resolution, no phone, no service

Questions

105

2

0

hours on hold for tec support to find out all they had to do was turn on my texting,

Who says these people are smart, they are taking us over one little bit at a time, I just spent 5-6 hours trying to get help with my phone and all it was was a error on the set up, they never activated the texting, yet multiples of tec's worked on this, as I sat on hold, to find out it was a bunch o

Questions

26

1

0

Unauthorized line

I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched

Questions

27

1

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Can’t get out of my ex fiancé is plan

My phone has been acting strange ever since my fiancé and I split and he won’t answer me. I didn’t even want to be a part of it anyway I don’t know who to talk to.

Questions

34

2

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BACK CREDITS advice? Thousands paid over years of Access MyLan for 32 lines (all usb modems)

Through a business premier or AT&T account we have many many lines most all of them being the USB modems from AT&T. On nearly every single one of them I just recently came to the realization that we have been being charged $9.99 per line per month For over four years. Never use the service,

Questions

61

3

0

Person who signed me up for Fiber told me I could waive the equipment fee- they haven't. What gives?

Just signed up for Fiber with AT&T and I was trying to change from Spectrum. The person signing me up told me I could call back and waive the equipment fee and when I did I got told that there is no equipment waiver. What gives?

Questions

47

1

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SCAM!!! Phone Hasn't Worked Right for months

I got the 1 year 16GB(monthly) plan online, set up my phone I texted just fine and I had good high-speed Data, but it would instantly disconnect everytime I tried making a call, and it would not receive calls. I spent over 10 hours talking to customer service on my wifes phone trying to get it fixed

Questions

33

1

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Complaint - Fiber - Reprehensible tactics

For you to suspend my account as a force tactic to make me schedule a switch from copper to fiber was an insulting and disrespectful act to a 20+ years customer.  You chose to do this on a Sunday when I was unable to receive any assistance and therefore unable to function in my household as nee

Questions

34

3

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How to bypass new Yahoo security protocol that requires new terms to resume ATT.net email transmission to Outlook?

Starting 07/29/2023 a new security protocol requires ATT.net email users to accept new terms that permit Yahoo and Microsoft to view your personal data including name, birthdate, gender, profile photo and location in order to resume receiving or sending ATT.net email via Microsoft Outlook. Microsoft

Questions

192

0

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I want to have my own router

With the plans I will be signing up for, I dont want at*t equipment. i want to use my own. is there a way around the stupid fees?

Questions

54

1

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Billing issue gone rogue

86 days and counting.... I've been asking for help in resolving a billing issue for 86 days now, and all AT&T has done so far is harass, abuse, threaten, and bully me. So far, three agents have shown up at my house with weapons and intent to harm. All three ended up in jail, so far.Why do we continu

Questions

59

1

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