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Very slow upload speed

I have a Motorola NVG510 with Internet 12 plan. Download speed is fine, but upload speed is very slow. One example is video confrencing. It sometimes doesnt work, or it's extremely low quality when sending video.I restarted my modem, reconnected wires to make sure connection is good to the wall. Tur

Questions

395

0

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Iphone unlock - international Sim will not work

I brought an iphone in November 2019 as part of a pre-paid service, had the service active for 6 months and then unlocked the iphone. When I check the IMEI on ATT it says the iphone is unlocked however when I try to insert an international sim card in to the phone, I am receiving a message saying th

Questions

543

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Add a new line

I would like to add my grandson to our plan, but i cant reach anyone live

Questions

200

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Is it possible to have a second line of Internet towards one/two devices only?

Heads up, I already have Internet but I'm not the one paying for it. I want to have a line only for me(which I will pay). So in my current house, my family and I use Internet for pretty much everything. The number of devices in total is about 10 or 14? The thing is that I would like to have

Questions

285

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Recently signed up for prepaid to get on the ATT network for a firmware upgrade.

I own an Lg g8x thinq and wanted to get to Android 10 update. It was previously an AT&T phone that was unlocked and then resold on ebay. I've been using it on cricket for a while now but wanted the new android 10 update. I've inserted the ATT sim and have proceeded through the setup proces

Questions

138

5

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S22 Ultra unlocked -wifi calling?

I'm trading my att 512gb Note 20 Ultra in for the S22 Ultra. This time around I find the unlocked version in Samsungs exclusive red and 1TB of storage more appealing than the att offerings. Will I lose my wifi calling and other features if I go with the unlocked version? Thank you for any info anyon

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3.8K

25

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Calls, Texts & Data randomly going out (iPhone 13)

I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work.  Contacted AT&T and used their suggestion to restart Network Settings and/or take th

Questions

168

2

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I have a iPhone. Can I call from Costa Rica.

What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?

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112

7

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AT&T Car Wi-Fi: Order Now!

Turn your regular car into a Connected Car With Harman Spark, you can: Know where your car goes (GeoFences) Get the scoop on what is going on with your car (Virtual Mechanic) Set tow/ disturbance notifications (WatchIt) Turn your car into a Wi-Fi Hotspot  Track your driving ha

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5.1K

2

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Internet for those receiving SSI

Heard an ad on the radio that for households receiving SSI benefits, they could get internet for $10/mo...I have 2 daughters receiving SSI and one is homeschooled, how can I take advantage of the program?

Questions

115

1

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Device Unlock Issues

I am not an at&t customer but I do have an at&t smartphone that I won through a work app called Motorola Insiders. At the time I received the phone, I requested a device unlock and it was approved but everytime I tried to enter I the unlock code it would say it was invalid. I requested the

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145

5

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Problem with receiving text response for email sent to txt.att.net/mms.att.net - length restriction?

I am attempting to send email to text from a Salesforce instance. But I never receive the text response from the mobile user.   The idea is to send a message from Salesforce and to have the response returned back to Salesforce.   To do this, we send it from a unique email address, which is generated

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408

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Do I have to use the ATT Gateway if I have ATT TV?

I know the answer is yes for U-Verse, but hoping I can replace the Gateway with a Nighthawk or other aftermarket combo. Would it be as simple as plugging in & setting up per the instructions?

Questions

742

4

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Multiple forms of payment

I am trying to order an Apple Watch and iPhone with new service to finish Xmas shopping!! I have two ATT promotion gift cards- is there any way to add both towards payment and then my credit card info for remaining balance? I’m having the hardest time trying to do it. PLEASE HELP!! Thank you so much

Questions

125

3

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The All New iPhone XR - Order Now!

Brilliant. In every way.   iPhone XR features the most advanced LCD in a smartphone—a 6.1-inch Liquid Retina display with industry-leading color accuracy and an innovative backlight design that allows the screen to stretch into the corners.1 Six stunning new finishes. Advanced Face ID

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54.9K

3

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cell booster

Just received a new phone, from AT&T and half the time I have to go outside And am paying an extra 10.00 a month? I have never had this problem before 😒 am just so flustered. Personally I'd like to go through another company but my best friend has no problems and am on he's contact, then I hear

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44

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I need to unlock my phone before I get stationed in okinawa Japan

Being deployed to Okinawa Japan, need unlocked

Questions

338

1

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How to turn off 2-step verification when traveling

I'd like to turn off 2-step verification when I travel abroad. If my phone is lost or stolen I will not be able to access my online account to lock my phone account since I won't have my phone to receive the verification code.  How do I turn it off?

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352

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Swapping sim cards on unlimited plan and losing credit

Good morning, Recently, I have been upgrading all of my family members' phones on our newly upgraded unlimited plan. Pretty much all of us were using promotions from at&t.   Such as the trade-in for free promotion for the galaxy s20 FE and some other promotions for reduced pricing. &

Questions

712

2

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Received an Email about an Att account however I Never had one to begin with

Not an ATT customer and I received an email about one with the last 4 digits of the account. Not exactly sure what is going on but I want some answers because I was a victim of Identity Theft in 2018

Questions

146

4

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