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i have my sister's iPad and am trying to unlock her Sim Card. (she locked it up). Her iPad has an AT&T sim card. She used to have AT&T phone & internet but moved recently. She didn't register her iPad on her myAT&T account so I cannot go there to request a code for it. What do I do? Buy a new S

Questions

 • Other Phones & Devices

18

1

0

Is iPhone X Nearing its End?

Can you tell me that is true or not?

Questions

 • AT&T Internet Email & Security

77

0

0

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Has anyone had problems with a return like this?

My husband bought an IPad back in May 2020 and it is now Oct. 21st. He had the IPad for a week and returned it. For the past five months I have been dealing with this return and it is still not resolved. AT&T have proof of the return. He bought it form Best Buy, a large electronics store, and th

Questions

 • Apple

20

1

0

Enable WIFI calling on Iphone 12

I have an Iphone 12 with the Unlimited & More premium plan. I have tried multiple times to turn on my WIFI calling but it says to contact AT&T.  I have had this plan for years and with older phones & never have had an issue. Please help!!!

Questions

 • Apple

13

1

0

Apple iPad Pro 12.9"

What happened to them???I've been waiting all year, to finish paying off my Air 2 and was planning on upgrading to the 12.9" Pro on my account, with the AT&T Next plan. Just paid off the Air 2, and now look and the 12.9" iPad Pro is no longer available???What happened? Are they going to get them bac

Questions

 • Apple

448

6

0

0

Wi-Fi Calling in Rural Area

I work in a mining town without cell service, but for some reason I often do not receive text messages and calls while on wi-fi calling. I've tried putting it in airplane mode and sometimes I still don't get incoming messages and calls. I've tried turning wifi calling off and on again, and sometimes

Questions

 • Data & Messaging Features, Internet Tethering

29

6

Installment Plan: Return or Trade?

I'm not necessarily looking to do this but I'm just curious...If I'm midway through my Installment plan for an iPad Pro, is it possible to turn it back in or trade it for something else of equal or lesser value? How does that work? I've barely used it at all and it's in excellent/like-new condition.

Questions

 • Apple

214

1

0

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

31

4

Apple Watch Series 6 Options Limited????

I am looking to upgrade my very old Apple Watch, but I only see an extremely limited selection of options through AT&T. Am I missing something?  i.e., they have no Titanium models ... which I need due to my rough line of work They also have no options on bands anymore.     

Questions

 • Wearables

255

8

0

PLEASE HELP--MY PHONE WAS LOCKED AND NOW IN RECOVERY MODE THE LAST 2 WEEKS--ALL STORES CLOSED--

I need help to get my phone into servie. Its in recovery mode and APPLE and ATT stores are closed or cant help. OMG!!

Questions

 • Other Phones & Devices

20

1

0

Lost Phone Return

Anyone else having issues with ATT receiving trade-in phones (or other items)? I sent back a phone back on Sept 25th, 2021, and ATT says they never received it so now I am being charged $500+. I was told by ATT that it's my responsibility to track the lost phone. I contacted the local USPS through a

Questions

 • Wireless Billing

20

1

0

Why is AT&T's Cell Service so TERRIBLE?!?!

Ever since I upgraded to the iPhone XS Max and they started with the new 5G service I have TERRIBLE service at work... and we have an AT&T tower ON THE BUILDING!!! I want to throw my phone every single day! It switches back and forth sporadically from 4g lte to 5ge...its making my brain hurt and mak

Questions

 • Network Coverage

125

4

0

AT&T Internet cuts in and out intermittently

Our AT&T internet has never been great (we were actually "downgraded" various times of the years due to line limitations), but the service outages have become a constant lately: internet speed are fluctuating all day, intermittently slowing down to a scroll, sometimes not even clocking in at 1MB dow

Questions

 • AT&T Internet Equipment

255

1

0

Cancel my autopay

I have an auto payment plan and I want to cancel my plan right now since I'm in South Korea. But I don't know my AT&T ID and password. So, I talked to the AT&T staff in live chat and he provided phone number which is 1-800-947-5096. When I called this phone number, it said that none of the expert wa

Questions

 • Wireless Billing

49

1

0

iPhone X shipping updates!!!

So I ordered a Silver 265GB iPhone X on11/12 at an AT&T store. Was given the shipping dates of 12/4-12/11. My status is still “in progress”. Anyone gotten any updates ordering this late?

Questions

 • Apple

196

1

0

0

Japanese iPhone 7 unlock

I would like to get my iPhone unlocked but when going to https://www.att.com/deviceunlock, it gives me an error after entering the IMEI. This iPhone is an iPhone 7 Japanese Model A1779.

Questions

 • Apple

151

21

0

Can not cancel AT&T phone unlock request.

So on the 31st of May 2021, I had put a request on the AT&T device unlock portal for my iPhone XR. I failed to confirm my E-mail, as it was sent to spam. It has been 10 days since then and I was waiting for it to get rejected (as suggested by AT&T as suggested by sean from @ATTHelp on this

Questions

 • Apple

13

0

0

Leave a Conversation in iMessage

So I am in a conversation with 2 of my coworkers and more often then not they arent talking directly to me but talking to each other in the conversation. I researched on how to stop the messages and it said you can tap "Leave Conversation" well thats grayed out and I researched this as well and it s

Questions

 • Apple

814

5

0

0

Apple Watch Series 6 - unable to NumberSync

What happens is that I get the notice that NumberSync is activated, phone shows it is activating, and then 10-15 seconds later I get a text stating that it was removed. At no time has my new watch (upgrade from Series 5) been able to be attached to my plan.   I have not called into suppor

Questions

 • Apple

309

1

0

How to send in my trade-in phone?

Hello, I upgraded a phone, and part of the deal was to trade in my old phone. i don't think i received any information regarding how to trade in my old phone. i looked on my AT&T account, but also no info. So - how do i send in my trade-in phone? (i'm gavin (Edited per community guidelines)

Questions

 • Apple

23

2

0

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