i purchased the ifwa from someone then bought a plan on ebay, i inserted the sim, in see the device when serching for wifi connection. it connects with no internet....help

My $200 at$t gift card expired 2 months ago, anyway I can reclaim it ?

We were sold the 4 lines available deal 1 1/2 years ago; thought it meant that was available, not that we’d pay for unused lines. Now I see we’ve been paying over $60/mo for an unused line. How do I get that $$ refunded?

Hi, I'm a South Korean who study in United State. I bought a cellphone SIM card from at&t with AT&T UNLIMITED STARTERSM plan($35 per line/mo) to use while I study in United State, but due to Corona-19, I came back to Korea, and I want to stop the plan until I return to United State. So, I tried to l

I was just chatting with AT&T and the rep was telling me that I can downgrade to Unlimited Choice from Plus and the difference would just be the 10GB tethering. I was telling her that if I change to Choice, my speed will max out at 3mbps per the website. She then stated that it's only on 4G and I sh

I recently purchased the unlocked Global version of the Redmi Note 7 by Xiaomi and matched it to the AT&T-supported MVNO PuretalkUSA (Prepaid Plan: unlimited text/calling +3GB Data)Practically the second day after set-up the Messaging App wasn't syncing with the Xiaomi Cloud leaving me unable to sen

Received postcard that wasn't clear about unlimited data usage as a Uverse customer (Beginning on May 23, 2016, we will be increasing your U-verse Internet data allowance to an unlimited allowance with a $30 value as a result of your having a TV product bundled with your Internet service.").  It doe

first time in this forum- took less than 5 seconds before wanting to turn right back around and exit, but i just want to say this first... i thought this was supposed to be a supportive community or something... after reading 3 posts of people having difficulties, i would rather take my chances with

Hello everything is fine? When filling in the imei, and requesting the unlocking through the site, it informs me that it has already been unlocked, however, but it is not recognizing another chip!What do I have to do?

I just got a ZTE MF279 internet device and signed up for the monthly 100GB data plan. I am very happy with the service it is providing me and it is so much better then the 3Mbps DSL I have been suffering with for over a decade now. I read about the rural internet plans that offer 250GBs and 500GBs,

I have seven lines on AT&T today, two of them are "Data Only". I want to switch from my old AT&T Unlimited Plus Multi Line (LTE) plan to the newer AT&T My Way, 5G Unlimited Elite plans. Unfortunately, If I do, I will have to cap my data usage on both of my "Data Only" devices down to

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

I can’t send a text message or call

Hello,   we need a prepaid plan for our son who is coming to US for studies. We wanted to buy one in advance delivered straight to his school so it would wait him there when he arrives next week. However, when trying to purchase a plan online, we were asked for a 10-digit contact number which we obv

Okay not sure how this going to sound coming out, but I'm beyond Frustrated with this company. Recently (4months ago), I transitioned from my parent's wireless account to my own account and then after doing this upgraded my phone by paying off the Samsung Galaxy S20 FE 5G that I had on my parent's a

Why do tourists always get a better signal than locals in tourist towns? Does it not make sense for locals to get priority? It happens every year during tourist season.

I have a plan at boost mobile but its slow; do I have to go into a store to switch over or can i do it online?

I was able to "manually" request a device unlock as a current customer by calling in today. I called 611, requested help unlocking my device and then went through the website process of requesting an unlock with a service rep on the line, and then after it was denied, the service rep was able to ope

Hello,   I recently signed up for four new lines (coming from another carrier), placed my order online (which as you will see in the screenshots, qualified me to get the activation fees waived). We chose the Unlimited Extra plan which from my understand for four lines would come up to a total of 160

I used to pay around $260 a month for a shared 20 gig data plan. in middle of the billing period of billing period October 23 - November 22 i changed plans to a unlimited plans, for the new plan I was told by the att agent (that changed the plan for me) that I would be charged $230 a month for 7 pho