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What do I disconnect when installing the new ATT cell booster

I have Att uverse. Am I to disconnect the small black WPS device and get rid of it ? I did this and the booster worked great but then I lost all TV connection. What device am I to disconnect and get rid of but still keep my uverse Tv working. I’m most likely not disconnecting the correct box. Was on

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200

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Looking for a list of compatible router and modem to replace the U-Verse rented one

Is there a comprehensive list of 3rd party modem+router combo compatible with AT&T U-Verse's service/equipment?

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113

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Thunderbird will not access outbound server

The message could not be sent using SMTP server outbound.att.net for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator.

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1.3K

1

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Premium Showtime HD Listings

Been viewing ‘Penny Dreadful’ Season (1). Now when choosing ‘Premium’ from the ‘On Demand’ field and scrolling over to ‘Showtime HD’ the bottom of the listings show ‘New’ with the title ‘Penny Dreadful’ but when choosing the movie icon nothing is visible anymore. Has ‘Penny Dreadful HD’ been expired

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1.2K

3

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Is My DVR no longer on my PC?

I have UVerse TV and I used to be able to check what is recorded and set up recordings on my PC.  I cannot find where to do that anymore.  All I can see is how to download the UVerse TV app, but it is no longer available for Windows.   Thanks, Janet

Questions

717

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I can't unmerge e-mail address.

Hello, I moved apartment and unfortunately, new apartment has another provider. I canceled U-verse Sep 20th and returned my U-verce equipment. When I canceled, I heard that I will not be able to log in to my account in 90days. I saw "If i cancel my AT&T account will I lose my email address

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64

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Fiber cable on the power pole fell off and is hanging to about 5 feet off the ground

I got my fiber installation less than a month ago. A couple of weeks I noticed that the cable that was originally bundled with the rest of the telecom cables on the power post was hanging down close the ground. When the tech did the installation he had to run this fiber cable from the post in the ne

Questions

721

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Do you wait until the end of the billing cycle to cancel service?

I canceled cable service 9 days ago and received a confirmation number. After this month, I am not paying any more ATT cable bills. Do you all wait until the end of the billing cycle to cancel service? I am not paying for cable service after March 12 when I called to cancel. I’ve tried to reach a re

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222

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Closed

Settle old AT&T accounts

I am trying to add a line to my cellular service, but I am unable to because apparently I have outstanding balances for DirecTv and uVerse. How can I go about settling these or setting up payments so I can add a line sooner rather than later.

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1.3K

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Mesh router and now unable to connect to WAP

I have one wired cable box with a DVR and two wireless boxes. After installing the new TPLINK Mesh router I incorrectly (I Guess!) connected the wireless boxes to the Mesh system. Now I can see my DVR recordings but they will not play, they say not connected to the network. I need to know how to

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230

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U-verse TV

U-verse TV keeps freezing in the evening…..started this week. Works fine during the day.

Questions

654

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Router is saying that the port is open for my minecraft server but in practice it is not.

I have been trying to set up a minecraft server using my computer. I have set up the server and made sure it was working, now I am trying to allow friends to join. I have gone into the firewall setting for the 5268AC router I am using and configured the port between it and my computer, 25565 in this

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790

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How Do I Turn OFF Call Forwarding

I am required to have a landline and must show documentation that it does not have call waiting or call forwarding. I have a digital home phone (plugs into my modem). Traditional landlines (phone jacks in the wall that will work even if there is a power outage) are no longer available in my area - f

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605

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add sbcglobal.net email to att.com for secure mail key

I am trying to generate a secure mail key to access my email, using Thunderbird. I have an [email scrubbed] email address, but my U--Verse account is under _____.att.com. I have been using the [email scrubbed] email for years. When I login to my U-Verse account, I'm using the ____.att.com userid s

Questions

2.9K

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cancelling service

How do I go about cancelling my uverse service?

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574

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Closed

Switching from U-Verse to AT&T TV

Hi everyone, Hoping to get some help on the process of upgrading from U-Verse to AT&T TV/Internet. Currently, we have AT&T U-Verse and Internet. We've been having some issues the past month or so, where the modem randomly dies, and blinks a flashing red light. This cuts out our cable, an

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4.6K

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New AT&T Internet Install - What is Needed?

I currently have Comcast cable internet service. I just signed up for AT&T 100 internet. I thought it was self service install but they scheduled a technician to come to my house. Not sure why it cannot be self service? AT&T does not mention what the technician needs to do? Do they need access to a

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421

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Help. How to set up IP passthrough and disable DHCP on a BGW210-700?

I am trying to enable IP passthrougb and disable DHCP on the BGW210-700. My setup is BGW210-700(wifi off)>Nighthawk AC1900 radio off port 1 Xbox Series X (double Nat😡) port 2 Nighthawk switch> Ubiquiti-UAP. 

Questions

3.6K

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Devices will not connect to Airties Air 4921 Wifi extender

I connected the extender received yesterday via Smart Home Manager which shows the extender is connected to the network, strong WIFI signal, solid green light on extender. This is a Pace Plc gateway installed ~ 3 years. We do have Internet access. But 2 of my tested devices (iPhone and laptops) do

Questions

12.8K

33

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DSL modem for ATT Internet 25

I want to upgrade from my current DSL 5 Mbps to Internet 25, the fastest ATT can provide here (no fiber near house). I have a ADSL modem/router that can do 24 Mbps, which would be OK with me, if it worked.  Do I really need to step up to a VDSL2 modem if I dont have a fiber outlet on the prope

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964

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