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My plan $300 per year prepaid - need new phone

I have a cracked screen A11 that works. I have a prepaid $300/year with 16gb/month data plan. I want to buy a phone from Samsung website, an A54. At&t says buy the phone from Samsung and order a sim card from At&t and I keep my phone number and all data will transfer to the new phone, data,

Questions

54

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At&t policies and procedures with a privacy line question

I would like to inquire about the policies and procedures of AT&T concerning the usage of third-party SIM cards. Is it possible for customers to conveniently purchase any compatible SIM card from a retail store for use with your services? If so, are there any specific limitations or restrictions

Questions

31

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Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

Questions

77

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remove sim card Samsung a14s

new Warranty replacement device

Questions

21

5

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Accepted Solution

AT&T eSIM & AT&T SIM cards on same device getting conflated

I have a Samsung SM-G991U1 (S21 factory unlocked) with an eSIM that I use personally and a physical SIM for work, both AT&T prepaid lines on different accounts. I typically leave the personal eSIM off for several days at a time and only enable it when traveling between work assignments. In th

Questions

256

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Sim card from apple iphone 6 to an android LG g8 thin q

Its not letting the sim connect to the frequencies the sim came for the iphone and is at&t but the android is a used one from a friend and was on tmobile is there a way to make it work?

Questions

26

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activate device with prepaid sim kit

Hello, I paid $300 for 12-month prepaid plan, they delivered sim kit on Friday 7/14. I also received the text with link to activate device, after input ICCID, IMEI plus service zip code, I got the message “we are working on our system right now. Give us some times and try again later”. I kept trying

Questions

176

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ASUS Zenfone 9 (ASUS_AI2202) crashes as long as SIM card is inserted.

I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM

Questions

166

14

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esims and duel sims

so i have an iphone 12 (that supposedly supports duel sims) and i recently moved to korea. can i use a physical sim and an esim together at the same time? mind you my esim im planning on getting is data only. also do i keep my phone number during this whole duel sim thing? and finally, would i get c

Questions

83

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APN Settings for Dell Latitude 12 Rugged Extreme Tablet 7212

My Dell rugged tablet has windows 10 and the ATT sim card is recognized by the OS but shows no service. I called customer service but they were not familiar with the configuration of the windows based tablet. What APN settings should I use to? The options are: Profile Name- APN User name Password

Questions

83

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Phone Stolen Over 1 week Ago - Cannot Cancel or Suspend Service

My phone was stolen over 1 week ago when I was in downtown reno. I have been attempting to get ahold of someone at ATT this entire time, but it is difficult as my schedule does not line up with the hours ATT is open. I was in Downtown Reno having a night at Gold Dust West Casino, when a homeless pe

Questions

102

5

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Switching phones between family members

Hi! Recently I upgraded my old iPhone 8 to an iPhone 14, with a trade in it reduced my monthly payments to around $12/mo.  My wife is considering trading in her iPhone SE (2nd gen) but now only the iPhone 15s are eligible for a trade-in.  We are both on the same ATT plan.Can she trade in h

Questions

1.5K

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Changing AT&T Sim to eSim

Hi. I currently use a physical Sim with At&t Prepaid Service on an Unlocked Pixel 8 phone. I have purchased an Unlocked iPhone 14 Pro that has no physical Sim tray. I need help switching phones please.

Questions

6.6K

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upgrade from iphone 7 to iphone 15

We have an old iPhone 7 (on Att network). Just purchased iPhone 15 from ATT. How do I get an e-sim, (with the same phone number) installed on the new iPhone 15?

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63

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i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

190

28

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Sim card returned & charge

Hi, I ordered a prepaid SIM card recently and it was shipped soon. But when I try tracking the UPS delivery, it says that there was something wrong and the package is returned to sender (Fort Worth). The return was successfully delivered, and I never got that card or any information about the deliv

Questions

33

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Getting a "sim not provisioned mm#2" message on Galaxy S3

I've been using this phone since it came out and today after putting my phone down for a few hours I saw this message. I removed sim card, battery, rebooted many times and it keeps saying the same thing.  As far as I know the other phones on the account are working but this one isn't for some

Questions

94

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Official Solution

Unlock prepaid phone bought second hand

I recently purchased a prepaid att phone second hand at a yard sale problem is it says network locked upon entering my sim card (and apparently my sim isn't on att network)  what can I do to get it unlocked to use with my sim card 

Questions

107

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Using my phone internationally with a SIM card from another country

I’m traveling to Japan and I’m planning to purchase a SIM card there for temporary use while visiting. I have a phone plan with AT&T but haven’t paid the phone off yet. Will I need to pay the phone off before I swap out the SIM card?

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120

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Unlimited prepaid plan

Does the unlimited one-year prepaid plan ($300) available with eSIM? And I’m switching from different company. Can I maintain the previous phone number with this plan?

Questions

58

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