Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.3K)

Relevance
Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

Questions

52

0

0

My phone is locked out, saying SIM card is PUK locked

I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant

Questions

48

1

0

Can I decouple AT&T services account from email account?

Does anyone know of a way to decouple the email account that AT&T gives you from the AT&T services account, so that the accounts have different login ID's, passwords, and security questions?  Alternatively, is there a way to eliminate the email account altogether? Here's the background for the quest

Questions

244

2

0

0

The system cannot reset your password at this time. Call 611 for help.

i have tried calling and no one seems to understand that i just cant get into my paygonline.com account

Questions

174

1

0

I have written some texts to friends about personal info, is my carrier able to somehow find those texts after deleted and delete on edit?

I would like to say before asking this that I have not done some crazy thing that the police have to look in to but, I did say things that my iPhone carrier wouldn’t like me saying. My carrier has also said that if I ever delete messages that I will lose my phone. I just deleted the messages so she

Questions

34

1

Track iphone

Can I track iPhone that’s already on my family plan if it’s lost or stolen , misplaced

Questions

13

1

0

Unable to access AT&T Business account

We are having trouble logging in to the corporate account for small business. Every time we try to login, we get an option to send a code for MFA, which is fine. But the options are only the phone numbers of employees. As an account admin, I should not be contacting the employees to give me the code

Questions

164

2

0

Email not logging in

Hi all, I'm trying to sign into my att email. It seems as it is trying to sign me in then it just says logout successful in the tab. I was wondering why this is happening and how to make it stop so I can check my emails. Thank you all in advance

Questions

44

0

0

Fraud iphone charges on the account

Out of nowhere a new iPhone charge has appeared on my account. Been trying to get this resolved through customer service is just not going anywhere. Have spent numerous hours on the phone with support. Every time I get an Support person, they say they will resolve it but nothing is happening. How do

Questions

168

5

0

8 months of continuous attacks even after moving and changing routers 5 times

I’ve been dealing with identity theft, dos attacks and network attacks. Not only do the dos ICMP requests originate from their one (and only) dns server and as someone who has a degree in CS I decided to test the network on my own. In my little at home pen test I found not only is the DNS server ext

Questions

58

0

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

70

2

0

Verification codes not working

I cannot update my passcode or place an order because every time att sends me a verification code I get an error telling me to try entering it again. I’ve tried over and over again, requested new codes, and called technical support and nobody seems to know why this is happening. I even sent screensh

Questions

4.3K

8

0

WixStudio.io links for customer sites are blocked by AT&T

I am building servel site in Wix Studio for clients. Since Wix Studios launch on Aug 1 we have been able to see the temporary URL's just fine. The last few days we cannot and this interferes with customer communication during the build process. Please white label all URL's that contain wixstudio.io

Questions

16

1

0

Why Doesn’t AT&T use CAPTCHA for account logins?

It is really annoying that my account is constantly locked out from brute force password guessing attacks. If AT&T used CAPTCHA this would be prevented; however every time I need to login I have to reset my password. AT&T uses CAPTCHA for these community forums, why not for account login and

Questions

77

1

0

Where can I get my website unblocked from AT&T Internet Security? It's not a malicious website.

So recently I found myself unable to visit my website. It was marked by google as phishing, and when I checked Search Console, it said some of my websites were flagged as that. Well, for some reason, that notice went away, so I think it was cleared up by Google. However, AT&T still marks it as p

Questions

30

1

0

Mcafee installation Windows 11

I am trying to install McAfee for the first time - I can't activate the download button, the ATT pop up logo/info re profile blocks part of the screen and "download" stays grey.  I have AT&T FIBER — INTERNET 1000 so McAfee should be free.

Questions

46

1

0

Att employees are helpless

I’ve been an ATT customer over ten years. I have 8 mobile lines / devices on my account. 2 weeks ago I upgraded one of the devices - ordering a new iPhone- thru the app on my phone. It asks where I want to ship the phone and it’s for my son who is at college so I put in his address. A day or two lat

Questions

64

3

Philippino Rep Kathleen Jewel

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

Questions

82

3

0

Active Armor Issue

Active Armor is blocking phone numbers of people in my contacts. They are not numbers that I have blocked in my phone and Active Armor won't let me unblock them in the app.

Questions

164

1

enable mac filter

router 4111N. I have located the appreciate mac address for the device is would like block.  I select mac filter select save and receive error message.  The device is in the blocked column for device I would like to block.  

Questions

64

3

0

Not finding what you're looking for?