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Verification codes not working

I cannot update my passcode or place an order because every time att sends me a verification code I get an error telling me to try entering it again. I’ve tried over and over again, requested new codes, and called technical support and nobody seems to know why this is happening. I even sent screensh

Questions

 • Wireless Account

4.2K

8

0

Website Blocked by AT&T

AT&T has begun blocking our company's URLs and we have hundreds of customers that are unable to reach our sites. Background: Customer A reports not being able to visit our website because the 302 redirect link redirects FROM link.m.atxbar.membercentral.org TO www.austinbar.org. Exa

Questions

 • AT&T Internet Security

1.6K

2

0

Internet connection lost when using Pulse Secure

I am currently working from home and have to use Pulse Secure to connect to my work network. Each time I start and connect with pulse secure my internet connection is lost/dropped. I have already attempted to port forwarding pulse secure but doesn't seem to have done anything.  I know it

Questions

 • AT&T Internet Features

651

1

0

My Wifi name and password changed overnight

I woke up to a new wifi name and password. I went into the router settings to reconfigure it but don't know why it happened. And the ATT online services cannot connect to my device. Both the automated chat help and phone lines were incredibly unhelpful. Why did it do this and what should I be doing

Questions

 • AT&T Fiber Equipment

506

1

0

Need help with being locked out of email

Like several others, I am locked out of my email account and one of my security questions changed and I don’t have an answer. I’m beyond frustrated because my phone totally died and I’m logged out of my backup email to receive password help. Can I please get a temporary password sent to my work emai

Questions

 • AT&T Mail Login & Security

38

4

0

Buying a new phone

I'm trying to buy a new phone online because I lost my old phone but I'm not able to because I don't have access to verification code they send me because it's sent to the phone I lost and they don't have other options to send it to what do I do?

Questions

 • Apple

31

1

0

AT&T Sign-In does not recognize my email or username. UNABLE TO LOG IN

After getting booted off my Yahoo app and unable to log-in to my AT@T email account, Yahoo Customer Support confirmed that they can see that my account still exists. I use this account every single day. I was locked out today, August 6th. I am unable to speak with anyone from AT@T to retrieve my per

Questions

 • AT&T Mail Login & Security

288

8

0

Deactivate old computers connected to McAfee Internet Security Suite

I am trying to figure out how to deactivate any unused computers from my McAfee Internet Security Suite that I have directly through AT&T. These are computers that I no longer have access to, so I am unable to uninstall the software. I contacted McAfee directly and they stated that they do not h

Questions

 • AT&T Internet Security

181

3

0

Internet issues when using Netextender- Hardwired speeds go from 700/300 to 5/20...

Just in the last month, when I connect to work VPN through netextender, our 1GB internet comes to a crawl, will be around 700up/300dn with a ping of 15ms and then connect to netextender and it will be around 5up/20dn and ping around 200+.   I have done a ton of research on forums, found some

Questions

 • AT&T Fiber Equipment

63

1

0

Att.net email lockout need help

For some reason my att.net email account password got changed. I use this account for important emails. Security questions are not working and there is no other way around them without human help. AT&T automated chat is not helpful at all. Please help.

Questions

 • AT&T Mail Login & Security

71

4

0

vpn settings for bgw320-505

We cannot get through our BGW320-505 Wi-Fi gateway using OPEN VPN. We can get VPN to work on the internal system. We have tried to ping the router from the outside with no success.  We know the outside world sees the correct IP when we do a "what's is my IP address"  it returns our IP

Questions

 • AT&T Fiber Equipment

655

3

0

AT&T Uverse Fiber BGW320-500: I turned WPS off but it remains enabled

In my router settings, I disabled WPS. However, I am still able to use WPS to connect devices. I tried both the push button and obtaining a PIN from the device to enter into router settings. Both methods worked. WPS is definitely set to "Off". I also tried restarting the router. Setting still shows

Questions

 • AT&T Fiber Equipment

2.1K

9

0

My phone number is being used by another person

I have been getting text messages on my phone that are not targeted for me.I searched the internet for my phone number and found that another person has the same phone number as me.The search said that New Cingular Wireless Pcs LLC was the carrier.How do I stop this?

Questions

 • Wireless Account

2.5K

1

0

Callback from AT&T service

I keep getting a call almost every day from 855-407-4769. They leave a message saying "Hello you have reached AT&T, this call may be monitored and recorded for quality assurances. Please hold and an AT&T represented will be with you shortly" after a pause I get "Hi this is X on a recorded&nb

Questions

 • Wireless Account

4.2K

3

0

Received a text containing “validation” code

Earlier today i received a text from a number that was only 6 digits, the text was “att.net: Please use this 4-digit code to complete your mobile validation: 3742. This is a single use code.” i called att using 611 on my dialpad and then asked them about this, they looked over my account to see if t

Questions

 • Account Features

14.4K

9

0

Closed

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!!

AT&T's decades of throttling our internet speeds and leaving our land-lines and VOIP's without minimal security.!!! I have been a ADSL customer for nearly 30-years at one address. I have filed "FORMAL COMPLAINTS" to the FCC and ATT has gotten away with charging us for one product (50megs downloa

Questions

 • AT&T Internet Account

139

9

0

Fraud: Two iphone X bought under account

One of my friends saw today that someone has fraudulently bought TWO iphone X 256 gigs under her name on at&t. She had to pay the first installments and now at&t storepeople are asking her to get in touch with fraud dept. I am also worried about my own account security after this (apparently she had

Questions

 • Wireless Account

619

3

0

0

Suspicious email -- from an att.net account. Any chance this is legitmate?

Got an email from address "[email scrubbed]". Has the "Currently - From AT&T" and "Yahoo" logos at the top.  Tells me I have been ignoring messages to upgrade my email address, and that my address ([email scrubbed]) will stop receiving emails in 48 hours if I do so.  Naturally, there

Questions

 • AT&T Mail Login & Security

338

5

0

Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

 • Watching U-verse TV

1.6K

1

0

Closed

URGENT: Slid.dum intrusion into my saved passwords in Safari

I've seen other discussions about this, and let me tell you something: You are VERY sloppy, AT&T. You are the only company that has EVER changed my username and messed with my login information, and I want to know why. When I logged into my account today, Safari didn't display my usual username as a

Questions

 • AT&T Mail Login & Security

7.2K

7

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