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Samsung S20 FE Trade-in

I just pre-ordered the Samsung Galaxy Z Fold 3. I spoke to a representative and was told that my Samsung Galaxy S20 FE would qualify for the 1k train towards it and to just select the Samsung Galaxy S20 option (since there was no FE option). I wanted to make sure this would be the case.

Questions

 • Samsung

475

3

0

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SAMSUNG S22 ULTRA update change log

Where can I go to find out what a OTA software update includes?

Questions

 • Samsung

1K

2

0

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Samsung TV disconnects from network when turned off and won’t connect to router unless a network reset is done.

Hello! I currently have 2 Samsung QLED tv’s and I’m having the same problem with both. When I turn off the tv’s after about a few hours they will disconnect from the router or extender. I turn the TV back on and get the error message. When the connection graphic comes up on the screen it shows the

Questions

 • AT&T Fiber Equipment

11.1K

32

0

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Account holders rights to access all phones on his /her account

I am the account holder. I have 3 lines on my ATT wireless account. There are no authorized people on my account. The main cell phone which is mine, is being blocked by another individual whom is not an approved acct user. This is my account. I pay the bill,but one of my lines has me blocked How is

Questions

 • Wireless Account

1.3K

2

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Bought an "unlocked" S21 from eBay, but it's actually locked

I recently bought an S21 from a seller on eBay that's described as being a top seller. It was listed as an open box item, so I pretty much summed it up as getting a steal. I screenshotted the original listing which mentions that the phone is fully unlocked and that any SIM card would work. Only

Questions

 • Samsung

180

1

0

Accepted Solution

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SIM number where to find without removing card

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

Questions

 • Other Phones & Devices

1.1K

2

0

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AT&T phone, AT&T SIM - Network locked SIM error

Phone (AT&T locked Galaxy S5) worked fine two weeks ago on AT&T network. I have been using it on the Prepaid service for 3 years. Purchased new phone & new SIM, had terrible service, so I am returning new phone. Purchased new SIM card for old phone (the one that was fine 2 weeks ago) fro

Questions

 • Account & Usage

1.2K

3

0

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Software Update Installation Interrupted on Select Samsung Android 5.0 Devices

Summary AT&T has received reports of some customers experiencing software update installation interruptions/failures when attempting to upgrade to Android 5.1 on select Samsung devices.  The device is still usable but the latest software update cannot be installed. The following devices are affected

Questions

 • Samsung

174.2K

217

0

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Switched from Verizon and it's been a nightmare

Brand new S 22 Ultra I bought from Samsung.. it's UNLOCKED. I had Verizon for a month with this phone and phone number paid to switching to att. It was an absolute nightmare and still is a nightmare. Getting my number ported was such a hassle. And no one bothered to mention that in doing so was goin

Questions

 • Android

601

12

0

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No Visual Voicemail S22 Ultra (Locked)

I cannot for the life of me get my Visual Voicemail to work. I can access my Voicemail by holding 1 and get notifications, but when I click on the little envelope icon in Phone app to access Visual Voicemail, the app cannot access my account. I try and do the setup but again doesn't work. I've c

Questions

 • Device Features

852

7

0

Accepted Solution

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Upgrade a phone on a prepaid account.

I would like to upgrade my current phone (Samsung Galaxy S7) to a Galaxy S9 or S10e but whenever I try and purchase the full retail price on the ATT website, it says I have to either start a new wireless plan or upgrade an additional plan but I can't sign into my prepaid account to prove that I have

Questions

 • Phones, Tablets & Devices

937

1

0

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blocking all calls with same first 6 digits

how can I block alls calls starting with 551- 227-****, automatically instead of 1 call at a time

Questions

 • Device Features

3.1K

1

0

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Note 4 on Cricket won't update to Lollipop

I still have not received the updated, I was wondering if i had to be active with att for the update to go through? I am using an att note 4 on cricket wireless which is part of att.

Questions

 • Samsung

1.9K

1

0

0

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Text adding a 1

Every time I try to fext certain numbers the phone adds a 1 in front of the number causing the error and not sending the message. I've tried deleting the text and restarting the phone but to no avail. This has to stop! I can't reach certain people. It's random. I tried adding the number to my contac

Questions

 • Data & Messaging Features, Internet Tethering

35

1

0

Accepted Solution

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Can I give my att locked s22 to my wife who is also on att

Title says. I got the s22 w 800 credits which I would like to give it my wife. She has a pixel 4 ( don't even ask pls) which has 3 months of payment credit left. My wife's number on the same account. Just wondering if thr will be any issues w the credit. I am thinking thr shouldn't be since i am no

Questions

 • Samsung

135

4

0

Accepted Solution

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Gave new device to family member, now what fo I do with current galaxy 13 device?

Just purchased a new plan with at&t. Purchased the iPhone 13 pro max, nephew really wanted new iPhone and I'm a sucker for the little guy. Now I have the new sim in my unlocked galaxy a13 device and I'm wondering what all can be done to either upgrade it or trade it in for better device. Side no

Questions

 • Samsung

55

3

0

Accepted Solution

Official Solution

Block caller ID to single number?

I would like to block caller ID when calling a specific number. The support pages indicate to dial *67, but that gives me a message that call could not be completed as dialed. The support pages say to "Make sure Caller ID is turned off in device settings:", but give no indication as to where this se

Questions

 • Device Features

131

7

0

Accepted Solution

Official Solution

Disappearing messages on Samsung smartphones with AT&T Messages Backup & Sync

Hello Everyone!   Under certain very limited conditions, customers with the Samsung smartphones listed below may experience text or picture messages disappearing from the messaging application after opting in to the AT&T Messages Backup & Sync service. While these messages are no longer on the phone

Questions

 • Samsung

11.2K

5

0

0

Accepted Solution

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Screen shot on Samsung A12

Got a couple of screen shots by pressing the side key + volumn down initially, then i went and messed with app permissions and got no screen shots since? Can't get a screen shot with just a swipe of my hand like i could on my old phone? So how do i get this thing to copy it's screen?

Questions

 • Samsung

60

1

0

Accepted Solution

Official Solution

Samsung infuse undocumeted icon in alert area,

Hi, I just bought this device and after using it for a few days now, there is an undocumeted icon in the alert area. It looks like an orange or red arrow pointing down at a small rectangular box, Can anyone tell me what this means? Thanks, JD

Questions

 • Android

3.5K

8

0

0

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