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Unlocked Samsung note 20 ultra 5G data connection blocked after opting out of AT&T

I responded to AT&T mail to opt out from them sending a free phone since mine is compatible. My data immediately stopped working. I've contacted them twice and they can't seem to restore my data, pretty certain unblock my IMEI at this stage as many people seem to have same problem. The last tech

Questions

 • Phone & Device Upgrades

414

11

0

Accepted Solution

Official Solution

Can't get 4g or 5g, and only get 3g

2 weeks ago, I just have arrived US from south Korea with my phone(samsung note 20 ultra) bought from Korea. I got the 75$ prepaid sim of AT&T, but after activation of this sim, my device only get 3g network, not 4g or 5g. According to googling, there is a bandwith difference btw US and Korea, s

Questions

 • More AT&T PREPAID Discussions

450

6

0

Accepted Solution

Official Solution

Will I be able to use my unlocked international Samsung phone after February 2022?

Hi everyone, I have somewhat important (at least to me) question regarding the removal of 3G network 2022. I was planning to switch my phone to what I bought when I was in Korea. The phone is Galaxy A51 5G and the model number is SM-A516N. But then, I saw the compatible device list for 2022, a

Questions

 • Phones, Tablets & Devices

214

2

0

Accepted Solution

Official Solution

My wife's Samsung Galaxy S9 is having problems on the Mint Mobile/T-Mobile network.

My wife's phone has been unable to receive calls or texts except over wifi for several weeks. It also hasn't been reliably updating GPS location in our Life360 app. My phone, which is the same model and is on the same carrier/network (Mint Mobile/T-Mobile), does not appear to have any of these probl

Questions

 • Samsung

34

1

0

Accepted Solution

Official Solution

Sim card tray stuck

I have a problem with my galaxy z fold2 5g. When I went to put my sim card in, the little tray that the sim card goes into got stuck. Using the eject tool doesn't work. It's jammed in place, and I don't know how to proceed. I took it to an AT&T store, but the employee couldn't get it out either.

Questions

 • Samsung

512

4

0

Accepted Solution

Official Solution

Sent really bad free phone in mail, AT&T turned off Galaxy S9.

Back in like 2016 I got a Note 8 through AT&T but it broke recently and I got a refurbished S9 that wasn't through them a few months ago because moneys tight and just changed out the sim card. I just got sent an AT&T Fusion Z in the mail which seems like a pretty crap phone after doing some

Questions

 • Samsung

463

7

0

Accepted Solution

Official Solution

Need help connecting your devices?

Internet of Things Need help setting up a TV, we have some solutions below that can help! Don't See Your Device Below? In some instances, you may need to visit the manufacturer's website for instructions to connect your device. Our Smart Home Manager can also be used to connect most of yo

Questions

 • AT&T Internet Equipment

165.6K

51

Accepted Solution

Official Solution

Mobile data not working on prepaid unlimited plus

I can't connect to mobile data and am getting a sign into network message on my unlocked galaxy s21. Voice and messages work fine. I am in an area with a strong signal and am connected to 4 carrier aggregation on lte bands 2, 14, 30, and 66 per the service mode menu.

Questions

 • More AT&T PREPAID Discussions

1.2K

10

0

Accepted Solution

Unlocking an old S7

I'm wondering if there is a way to bypass needing the password on one of my old phones when I can't remember the password I also don't want to reset to factory settings someone please help me

Questions

 • Android

24

1

0

Accepted Solution

Will I breach my contract if I (Edited per community guidelines) my Android

My dad got me a new Samsung Galaxy Note 9 2 weeks ago and enabled developer mode on it and I am looking to (Edited per community guidelines) my phone. I know it breaches warranty but would it be in breach of the contract I have on the phone?

Questions

 • Samsung

78

1

0

Accepted Solution

Sales taxes

Why can't the sales taxes be split between the bill also, if you are a long time customer? Two or more years?

Questions

 • Phone & Device Upgrades

20

3

0

Accepted Solution

Unlocking AT&T phone purchased off eBay, unlock status shows the phone as not activated by AT&T.

Hi! I bought an S20+ 5g off eBay, and it showed up locked to the AT&T network instead of unlocked as advertised. I've already checked the unlock status page and called in to inquire about getting it unlocked, and we got an unlock request going when we called in, but the page shows the phone as n

Questions

 • Samsung

28

6

0

Accepted Solution

Finding location of our android phone using my iPhone

I’m the “owner” on our ATT account and my son and husband have Samsung’s, while my other son and I have iPhones. Is there a way I can “find my (Samsung) phone” on my iPhone? I’d like to know where my young son is because he forgets to tell us where he’s going sometimes! Thank you!

Questions

 • Samsung

20

3

0

Accepted Solution

Galaxy S8+ on New Network

I would like a to know if there is any possible way to get a Samsung Galaxy S8+ to work on the new/upgraded network that's rolling out in February 2022? My S8+ has been the best phone I have ever owned and it is in pristine condition still. There has to be something I can do to get it to work on the

Questions

 • Network Coverage

111

6

0

Accepted Solution

Need to update an android phone. I'm not in US

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Questions

 • Samsung

15

3

0

Accepted Solution

Can we have same data plan under AT&T?

If my mom has an Samsung Galaxy S21 and my dad has the same, and i get the I phone 12 pro, could we still be on the same plan? They have an unlimited data plan under at&t.

Questions

 • Apple

31

4

0

Accepted Solution

How to fix this issue with my 3g phone?

I had to use my 3g phone few days ago so I put my nano sim with an adapter from my S10. Att sent a message that my sim card won't work on my 3g device, so I inserted it back into my Galaxy S10, which should have 4g. I don't receive the message anymore, but I still can't make calls or use mobile data

Questions

 • More AT&T PREPAID Discussions

78

1

0

Official Solution

When will first bill be ready to view

My husband and I got new phones and our service activated on 1/10/21. (We're new and first time customers). Both starter unlimited plans, and both on 30-month installment plans for the phones. After scouring the app, I finally found our billing cycle is the 14th-13th. I have paperless billing set up

Questions

 • Wireless Billing

738

3

0

Accepted Solution

Will Samsung S10E work well in Europe?

I have Galaxy S10E model SM-G970U, will it work well in southeast Europe, for example Bulgaria or Greece? It's currently locked to AT&T but I have an option to unlock it and use a local SIM, just not sure if it has all necessary bands to operate with local telecoms.

Questions

 • Samsung

64

3

0

Accepted Solution

I wasted 3 hours in chat and on phone

Why was my order canceled? I spent an hour each with 2 different agents on chat only to get disconnected right as I was about to get the info I needed, then another hour in the phone with a manger who placed my order for me and took the payment, then after 11 pm I get an email saying “we canceled yo

Questions

 • Wireless Account

20

4

0

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