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How do you enable VoLTE on a Moto Z2 Play phone? The device hardware itself supports it if I understand the documentation correctly. So is there a special software or configuration setting to make VoLTE work on the AT&T network?
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Android
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My 7TPro McLaren just stopped being able to make and receive calls as of yesterday. Anyone know how to fix it? Support keeps transferring me around, and I never get a straight answer.
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Other Phones & Devices
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I can not video call on my new samsung s22 ultra. I can go into duo and video chat but if im on a voice call and try switching to video call it comes up as video declined. Whyyyyyyy??????????? HELPPPP
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Samsung
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I have a business account, and I’m the owner. I was wanting to know if there is a way I can block calls and text being made from a certain number to one of my phones without needing the device or if it’s possible to block calls and text from a certain number on my entire plan I want this 1 numbe
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Account Features
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Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device
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Other Phones & Devices
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I received an email about being verified for the Signature Program. I already have an account through AT&T, so I ticked the box asking about an existing line or whatever. Whenever I submit the verification form, it takes me to the page kind of advertising the Signature Program. There's a button
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Wireless Account
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For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s
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Online Account Access
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Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the
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AT&T Phone Features
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I was on my moms plan. I would pay her monthly. It was just how we did things. She unexpectedly passed away and her husband cut my line because I disagreed with how he was handling my moms belongings. Is there any way to get my number back? I have had that number for years.
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Wireless Account
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I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and
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Phones, Tablets & Devices
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Hi everyone! I currently have a Xiaomi Mi 8 SE. Is a 4G device, and does support HD Voice and VoLTE. However, it is not on the list of phones which will still work on ATT network after 3G shutdown in February 2022 (no Xiaomi phone is listed there) https://www.att.com/idpassets/images/support/wire
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Phone & Device Upgrades
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On 3/1/22 i could not make or receive calls, but texting was working. I took phone to local AT&T store and they checked my phone and said they were having a network issue and it will clear up. One day since then I was able to get voice messages, but that is the only day I could make a call. I th
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More AT&T PREPAID Discussions
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When you open the "AT&T Cingular Flip 4" phone, there is an encircled number, on the top left of the [Main Screen], right next to the AT&T logo. Mine is at 2, but it doesn't seem to have a relationship to neither [Text Messages] or calls in the [Call Log]. What is it? The online manual doesn
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Device Features
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Hi, I am planning to close my ATT account and join my moms account. I was wondering if it would be possible for me to keep my phone number. I really don't want to lose it.
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Wireless Account
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Does anyone know if my unlocked Xiaomi Mi Note 10 Pro phone will work with AT&T when they dump 3G next month? AT&T doesn't list this phone as being OK once they do the change, but then again, this phone was imported and they probably *never* listed it anywhere, and it works fine using their
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Android
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I have an iPhone SE. Maybe a week ago people started telling me that my voicemail wasn't working. I have a custom greeting, and can access my voicemail messages, greeting, and settings by dialing 1 on my phone. What I can't do is get a message from anyone, even my close family. After the phone ri
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Apple
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Resolve Text Messaging, Call, and Picture Messaging Issues Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls iPhone messages not going to Android To resta
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Android
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I wanted to know if I can send someone to pay my bill for me. Can someone other than myself go with a copy of the bill and make a payment?
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Wireless Billing
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I'm really worried about losing data such as my text msg history/groups, apps, etc. When I change ph#s, will my phone look the same and contain all the same information/apps/contacts/photos, etc? (I have an iPhone XR if that makes a difference). Is there any reason I should NOT do this exc
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Account Features
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I bought an AT&T mobile phone SIM while in the USA. I've now returned to my home country, where I don't have access to the USA phone number, nor do I have a phone which allows me to dial internationally. Consequently, I'm unable to login to my AT&T account to ensure my mobile phone ac
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Wireless Account