Hello My account has been compromised, and I need to reset my password and lock the account or whatever else I can do. I received an email that someone requested a secure mail key. That person was not me. please help  m

When I couldn't log into my Amazon account yesterday, I tried repeatedly to reset my password. I thought I wasn't getting the emails: then I discovered they had been going straight to my Archive Folder. Another odd thing was that the emails weren't addressed to my AT&T ID! I've called Amazon multipl

Hi, I've been using my sbcglobal.net email address for about 20 years and I have a massive amount of important/personal information associated with it. A couple of months ago, my daughter tried signing into my account on a new device too many times and locked me out of the account. I never added

About 10 days ago, my wifi became very unstable.  Working fine, then drops or does not connect at all.  Same behavior across all of our devices (iphones, ipad, laptops, xboxes, etc)  I could hardwire in and speeds were up in the 600 - 850 mbps up and down.  I called ATT, they did standard, restart e

New AT&T Prepaid phone with a new AT&T prepaid card. Trying to get a temporary password (activation process) and when I put in my Prepaid Card pin, get error message saying "Information is not valid. Please try again." It is after-hours so I can't call AT&T and the chat is closed too. An

I logged in to email website using keychain password, and it IMMEDIATELY said I was locked out for attempting to log in too many times, and I HAVE to change my password! 1) I don't want to change my password nothing was wrong i logged in one time like usual, but it did not log me in, instead it blo

We have always used Yahoo for our ATT email. Now whenever we try to sign in it immediately says logout successful and bounces between that blank screen and a page that starts with cprodmasx.att.com and just bounces back and forth.  how do we get to the actual sign in screen?

Is there a way to completely hide or remove your ssid and password key from showing on the AT&T Turbo Hospot 2 display screen (for security reasons?)

I am trying to reset my login to check my prepaid hotspot balance. But when I do it says it sends me the pin. Either it is sending it to the hotspot phone number or it is just not sending it. I do not have a phone or anything other than the hotspot with at&t

Years ago, my email account was hacked. Since then, I change my password frequently.  For the past few months, I login only to find out I need to change the password. - almost daily.  What can be done to retain the same password for more than a few days.  Can Att determine if someone

unable to get into email now. forgot password option not working. calling 800-288-2020 and getting no where with reps.

For the last 6 months or even longer I have had to change my email password every Monday. It always gives a care code saying we've made too many attempts. Which we havent. The att technical support said oh someone is trying to hack your account every weekend so you have to continue to change the pas

I am trying to access my mail account (actually a sub-account) and my password isn't working. I can't get by the security questions to reset it. I don't know what's wrong but apparently something isn't matching up, so I'm locked out.

I have an email account from the @sbcglobal.net domain but it says I exceeded the login attempts and I need to reset my password. But when I try to reset my password it says error and displays a phone number to call. When I call the number, the customer service rep says they cannot help with sbcglob

I have Galaxy S8 active that has died. While I figure out waht to do, I wanted to switch back to an old S5 active. I thought it wuld be as easy as putting the SIM card from the S8 into the S5. They look to be a different shape and I don't want to break anything. I also appear to be locked out of my

I have had this pacbell.net account since the dawn of emails, when email addresses were limited to 8 characters. Pacbell became sbc-global which became att which became yahoo. Someplace along the way, two security questions were added by some system (the answers to which I do not know), and recently

At least once a week, I am logged out of my email account. When I try to log back in, I get this message: "Looks like you've tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003]" This error message occurs the very first time I

I've been plagued with ATT telling me that I've tried to log into my email account too many times when I only tried once. I'm totally locked out of email and also my ATT account altogether.  When I try to reset my password, the system says that it doesn't have enough info to recover my passwor

I'm only required to have a 4 digit number to log in to my AT&T PREPAID account.  In today's day and age this is not secure anymore.  Is there a way to add an additional password that is required anytime someone wants to log in to my account? As a reference, see: https://www.att.com/esupport/article

I have an old Samsung Galaxy 3. AT&T pushed thru an update after I had said no several times.   The phone went into an optimizing loop. I spoke with several AT&T techs and we could not event get to the phone to factory reset.  I thought my phone was backed up  to Goo