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Prepaid sim on unlocked or locked iphone11

I have an iphone 7 through Pre-paid and would like to get the iphone 11 through the Apple site since Prepaid is not offering the iphone 11. Can i use the same sim card i have on my iphone 7?   When placing an order from Apple site, do i order the phone without a sim card or do i chose ATT as the car

Questions

 • Phones, Tablets & Devices

291

1

0

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WiFi in our rural home is very slow! Any advice?

We’ve tried many different WiFi devices and services and none seem to do the job. Our WiFi is so slow it’s like we’re not even on WiFi. Is there any portable devices that can help or different types? Our TV works perfectly fine but the WiFi is terrible on our phones!? We FaceTime a lot with our out

Questions

 • AT&T Internet Features

72

1

0

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Get old AT&T number back due to COVID

I had to leave the USA because of the COVID-19 pandemic and had to cancel my AT&T prepaid subscription for 5 months. Is there any way I can get my old number back before I return to the USA? I'd really appreciate your help and support!

Questions

 • Wireless Account

197

1

0

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How do I check my credit for New service

How do we check my credit for my deposit on a iphone 11

Questions

 • Apple

136

2

0

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iPhone 12 Pro vs iPhone 12 Pro Max

Hi, I'm planning to upgrade my iPhone X and get the 12 Pro or Pro Max. I'm still on the fence as the Pro Max is really big, but has potentially better camera features which might be worth it. The main differences that stop me from buying the 12 Pro right now are the bigger sensor in Pro Max (so a

Questions

 • Apple

336

3

0

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Got a new iPhone 12 at a Costco kiosk and need to send in my old iPhone X- how?

I got a new iPhone 12 at a Costco kiosk and need to send in my old iPhone X. I can't find the info online and don't have the time or patience to call in. I just need to figure out how to get my old IphoneX into ATT so that I can get the trade in rebate applied to my account. Any ideas?

Questions

 • Wireless Account

184

2

0

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Multiple forms of payment

I am trying to order an Apple Watch and iPhone with new service to finish Xmas shopping!! I have two ATT promotion gift cards- is there any way to add both towards payment and then my credit card info for remaining balance? I’m having the hardest time trying to do it. PLEASE HELP!! Thank you so much

Questions

 • Phone & Device Upgrades

102

3

0

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I'm not receiving group texts unless I restart my iPhone X

I have several different group texts going on at the same time. I am not receiving texts. If I shut my phone off and turn it back on, then I receive the texts, but not in the appropriate order. I have an iPhone X. Thanks for any help

Questions

 • Data & Messaging Features, Internet Tethering

349

1

0

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AT&T suspends one of our 3 lines without us asking...WHY?

All of a sudden one of our lines has been suspended without our request or permission. Anyone know why??

Questions

 • Wireless Account

95

3

0

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I get paid in 3 days

I’d like to request an extension on my past due amount on my bill.

Questions

 • Wireless Billing

43

1

0

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Caller Name ID on Iphone

Does anyone know when caller Name ID for Iphone will be coming.   Currently live on Verizon and TMobile iphones, and At&T supports with some phones, but no iphone yet.  This is a huge feature for me, as I use my phone for work, so most of the ppl calling are not in my phonebook.  Would love to see w

Questions

 • Device Features

7.3K

13

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0

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The prices for iPhone 12 ( pro &pro max)

Dear Sir, i hope you are doing well, I am Mrs. Asala from Libya, i decided to contact with you to ask you about the new iPhone 12. I'm wondering about the price for each type , and im hoping to have some responses. as well i wanted to ask you if I'm going to buy from 3 to 4 devices how much it

Questions

 • Apple

305

2

0

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Releasing Phone Number

My husband wants to transfer his number to my plan. Is there anyway to release his phone number without having to contact his father (account holder)? He has a narcissist for a dad who refuses to do anything to help him out, but my husband doesn’t want to lose his phone number. We do not know the

Questions

 • Apple

98

1

0

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Lewd texts

I am getting more and more lewd texts these day. What is AT&T doing about this?

Questions

 • Data & Messaging Features, Internet Tethering

564

5

0

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Add a new line

I would like to add my grandson to our plan, but i cant reach anyone live

Questions

 • Wireless Account

167

1

0

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Wireless activation and upgrade fees

I'm thinking about upgrading my iPhone 8+ to the iPhone SE. Do I have to pay an upgrade fee + an activation fee when I do an upgrade? How much is the upgrade fee and activation fee?

Questions

 • Phone & Device Upgrades

156

2

0

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Charging port

I need to see how much it would cost to fix my iPhone 12 charging port. TIA

Questions

 • Apple

115

1

0

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Two new iPhone 12 Minis - one connects to 5G, the other does not

Hi all, I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device. My son has reported that his phone n

Questions

 • Apple

169

11

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BOGO deal, Do I have to buy 2 phones at the same time?

To get a bill credit from BOGO offer, do I have to purchase 2 phones at the same store? For example, can I purchase one phone at Costco and another at Target? Of course under the same account and the same day, is it still eligible? Has anyone done that?

Questions

 • Wireless Billing

2.6K

1

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0

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Data plan

I just payed yesterday but changed my plan to 40 instead and it charged me twice.

Questions

 • Plans & Features

43

2

0

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