
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I have run across an AT&T customer running a bot farm on thir residential computer/network. Who can I report this to?
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
Hello there. I've had an sbcglobal email for about 27 years. Today when I tried to log in it said due to security concerns, I have to change my password. Not great, but ok. Then when I tried to reset my password it said after I entered it, and my last name it said "we don't have enough info to reset
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
We recently had our router replaced because the Ethernet went out. The tech said we do need to return it but he was not allowed to take it. He said they did not want a stockpile of equipmnet coming from peoples homes right now. He mentioned that AT&T has a contract with UPS and all we need to do is
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Does att provide internet in my area for virtual school?
Questions
•
AT&T Internet Plans
Accepted Solution
Official Solution
I am attempting to send email to text from a Salesforce instance. But I never receive the text response from the mobile user. The idea is to send a message from Salesforce and to have the response returned back to Salesforce. To do this, we send it from a unique email address, which is generated
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
Good morning, I live in a newer rural subdivision in McConnells, SC (borderline of York,Sc. I can take 1 step to the left and I’m in York, SC. Our only options for internet satélite Internet which is overcharging for Internet for the bare minimum data. We have a fully popula
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
3 Ways AT&T Brings The Internet To You! With advancing technology, AT&T is able to provide more ways for you to connect! Just because AT&T home internet is not available, does not mean other options are not! Check out how AT&T brings the world to you and how you can connect
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
The drop down in the mobile app says "no wifi network" yet all is well after installing a new gateway router. I have run all diagnostics, reset everything, un- and reinstalled app, etc to no avail. There is now way to contact AT&T that makes life easier. TS&R procedures just loop around. Fru
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
I have a Motorola NVG510 with Internet 12 plan. Download speed is fine, but upload speed is very slow. One example is video confrencing. It sometimes doesnt work, or it's extremely low quality when sending video.I restarted my modem, reconnected wires to make sure connection is good to the wall. Tur
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Can I add a wifi router to my ATT DSL NETGEAR Modem to have dependable wireless service? The Netgear modem still works as a modem but the wifi is very spotty. I have to reset it multiple times a day.
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
I wanted to test my router on the AT&T site due to the speed being slower than usual but the drop down list for the types of routers to test did not include mine. I have a Motorola Arris NVG510 (Serial #: 180846645470560). I was just wondering if this router is really old could I upgrade it to a
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
I have an ethernet cable from the RG to a network port in my family room. Then an ethernet cable to the DVR STB. If I split that signal using a managed switch, like a Netgear GS105Ev2, and have a ethernet cable to the DVR STB, TV and Roku, will the DVR STB work or not? I've read through multiple
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
Can anyone tell me when AT&T will provide Fiber to our Phase? I have neighbors that have moved in since end of July and no one has internet. I have contacted 3 ISPs and no one can provide information. What do we need to do for AT&T to come in and bury the lines and get this process st
Questions
•
AT&T Fiber Ordering
Accepted Solution
Official Solution
Do I return with sim card yes or no?
Questions
•
Samsung
Accepted Solution
Official Solution
Do I get 3 month for free
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work. Contacted AT&T and used their suggestion to restart Network Settings and/or take th
Questions
•
Apple
Accepted Solution
Official Solution
Due to corona virus we have no income for over a month tried to explain to 2 different costumer service representatives and both gave different answers on why they can't help. I will be getting ahold of better business bureau. Found numerous sites including at&t site saying no termination due to
Questions
•
AT&T Internet Features
Accepted Solution
Official Solution
why is the bgw210 gateway log in advanced settings not a secure page does this mean anybody could get information from it over internet web?
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Hi, I am traveling frequently and company policy says that I must use VPN + Company Issued Phone Mobile Hotspot to access our systems remotely. I have an AT&T prepaid plan that is supposed to include mobile hotspot tethering. My device says the hotspot is active and I can view the wireless n
Questions
•
Plans & Features
Accepted Solution
Official Solution
Hello! We will be new customers and I wanted to see if the below product would be fine for hookup for internet. MOTOROLA-MG7550-AC1900-Gigabit-Maximum [EDITED per Community Guidelines] Thank you!
Questions
•
AT&T Internet Equipment