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Relocation of gateway inside home without relocating fiber interface.

I am fortunate enough to have the fiber 1000 installation at my residence where glass fiber extends into my house from the node. However a multi week renovation will require that my gateway be unhooked/moved.  Is it possible to simply protect and leave the powered fiber interface in its curren

Questions

432

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Service Needed Dead Zone

I currently live in a dead zone where only Hughes net is available. AT&T is down the road. There is multiple houses around me that would get AT&T service if it was available. Who do we contact about getting the service extended down the road?

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65

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Uverse Internet questions?

My house qualifies for 75/8 internet. I plan on getting uverse tv also. How much bandwidth will I be provisioned for assuming I get one or two TV's? How many TV's need to be streaming before my internet starts taking a hit?

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56

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Internet for those receiving SSI

Heard an ad on the radio that for households receiving SSI benefits, they could get internet for $10/mo...I have 2 daughters receiving SSI and one is homeschooled, how can I take advantage of the program?

Questions

115

1

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Upgrading to Another Prepaid Mobile Hotspot Plan

I am currently a couple of months into my fully paid prepaid $300 20GB 12 Mo. Mobile Hotspot/Tablet Plan. I am considering upgrading to the prepaid $55 50GB Mo Mobile Hotspot/Tablet Plan. In upgrading to another prepaid plan, will the unused portion of my existing plan be applied toward the purch

Questions

78

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Broadband light red, setting up new gateway

My roommate and I moved a few days ago and were excited to drop our old provider and get at&t. We’ve had the gateway plugged in for 24 hours at least and our start of service date was the 10th. I can connect my devices to the gateway and it says I have internet connection but it’s not letting me act

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205

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Trying to sign in from out of country

I need to cancel my internet and pay rest of my bill since I am out of country, but somehow it keeps redirecting every single time I try to sign in how can I log in from out of country?

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86

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When will AT&T Provide Some Better Internet Speeds.

Hello Everyone, I jumped to Spectrum about a year ago. Because an Internet Speed of 18Mbps these days is just pointless. Not to mention a ridiculous $268 or $286 bill per month. Just didn't make sense. I was thinking of coming back, but with 18Mbps speeds still, just staying away. So my question is

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1.1K

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Have an old house with Coax cable. do I need to up date whole house with CAT 5 or whatever

Most of my U-verser receivers are connected by coax cable, and they just sent me the new gateway. It does not work unless you have ethernet capabilities. Which, of course, I do not. Any suggestions?

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154

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Problems with connection

Is there service down in Petal, MS

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91

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Closed

Early Termination Fees

So about three months ago I moved in with two roommates and we all said we were gonna be there for a few years. So, being we were all in school, I called up ATT and got us the internet in my name. I bundled it with TV because why not, they wanted tv and so did I. Then about two weeks ago, they both

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3.3K

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How can we get the internet services/phone services we need installed?

I have a huge issue with AT&T I live in rural KY but I am less than a mile from Logan County Line and I was told by Logan-Tel Phone Co that they could offer me fast internet service plus phone being I Live so close to the county line But being that you AT&T phone co is the phone carrier for

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93

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Who monitors for malicious activity on AT&T's network?

I have run across an AT&T customer running a bot farm on thir residential computer/network. Who can I report this to?

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72

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16 years for activation

Hi just wondering I had my activation date posted tomorrow at 2pm. Now it’s pushed to 16 years and 9 months. Call centers are down for covid19 and I need this internet by Thursday at the latest for work at home. Any advice?

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79

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iOS Download times out

I ama Uverse internet customer. I have been having trouble updating iOS 10.2 on my iPhone 6S using iTunes. I keep getting an error "the internet connection timed out after maybe a third of the 2.3GB download has occurred. Tried midlle of the night ... no help, same result. Has some kind of data limi

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815

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AT&T customer with PrePaid $2 daily plan needing data access for US visit

We are long time AT&T customers and used to have a monthly plan while living in the US. When we moved to Uruguay in 2009, we switched to pre-paid plans so we could use the same cell numbers for visits to the US - approximately three trips a year for about two weeks each. We have faithfully added

Questions

433

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add wi-fi extender

I have a tp-link RE505x extender. Is it compatible with the Nokia BGW320-505?

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232

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Uverse Ubasic + Uverse Internet Bundling

I have a Uverse Internet plan w/o any other services - it has a 1TB cap.If I get the Uverse Ubasic package - is that enuf of an upgrade to make my internet plan qualified for unlimited data? I only need 1 receiver - no HD/no DVR. And - what installation fee is there to add the Ubasic?

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5K

3

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Outage in Shreveport going more than 24 hours

Internet went out early morning 9/23. Initial fix was supposed to be 4-5 hours then 24 hours. It has now been over 30 hours and no fix or update. The last time my internet went out it took a full week because some technician didn't connect the cables correctly. I just need transparency and a clear e

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81

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How do I get 3 month access for free?

Do I get 3 month for free

Questions

65

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