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How do I link my account with Plenti?

How do I link my act with Plenti?

Questions

 • Account Features

6.4K

2

0

0

Accepted Solution

Official Solution

Honeywell Thermostat Not Working Since Fiber Internet Installed

My Honeywell smart thermostat was working fine the morning of the install of our new fiber internet service. That evening we updated the wifi network on the unit to connect to the new ISP. Now whenever the temp reaches the set temp for the heater to turn on the AC turns on instead, which isn't much

Questions

 • AT&T Fiber Installation

98

7

0

Accepted Solution

Official Solution

Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

 • The Military Discount

49

4

0

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Official Solution

What is Creative Studio and how do I modify pictures on the Nokia Lumia 1020

What is Creative Studio and how do I modify pictures on the Nokia Lumia 1020

Questions

 • Other Phones & Devices

24.7K

2

0

0

Accepted Solution

Official Solution

How do I name my devices on my art account?

How do I name my devices on my art account? (Ie. Darla phone etc)

Questions

 • Wireless Account

644

2

0

0

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Official Solution

Samsung password reset

How can I open my Samsung S3 after resetting my password with a typo mistake

Questions

 • Android

409

1

0

0

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Official Solution

Proper ethernet cable for installation throughout house

For AT&T Fiber internet, which is the proper ethernet cable to use when installing ethernet ports throughout a house? They will be run through the walls like the electrical, not through HVAC ducts or anything like that. I'm familiar with: Cat 5e Cat 6 Cat 6a From reading about it, the cables

Questions

 • AT&T Fiber Equipment

273

8

0

Accepted Solution

Official Solution

How to activate a BYOD phone with two IMEI's (2 sim cards)?

My phone has 2 sim slots (not e-sim), I 2 active sim cards. My AT&T prepaid & TracFone. I can receive and make calls and texts. Both cards have been active and working for a while.No issues with service. But I must activate the device so AT&T recognizes it in order to not lose my service

Questions

 • Phone & Device Upgrades

163

3

0

Accepted Solution

Official Solution

How can I retrieve past text messages

I need to find my text messages dated back from October 2015 to Jan 2017 the phone number is [edited for privacy – please do not post personal information]. name is Debbie

Questions

 • Data & Messaging Features, Internet Tethering

13.1K

3

0

0

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Official Solution

required diameter for optic fiber to run to the home

   I noticed considerable work being done to clear the ATT lines, and a yellow rope being run at that level. I have learned Fiber optic lines will be coming all the way into the homes in my neighborhood. The crews are running the lines two streets over, but not the lines into the home.&nbs

Questions

 • AT&T Fiber Installation

302

2

0

Accepted Solution

Official Solution

Landline phone says check tel line

my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.

Questions

 • AT&T Phone Equipment

2.6K

1

0

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Official Solution

Connecting optical modem to my cat5 wired House

I have a fiber optic service that comes into my study with a fiber optic modem/router. Here are the specs. System InformationManufacturer ARRISModel Number BGW210-700 My house was built 4 years ago with cat5 wiring throughout the house. There are outlets in the rooms that has a wall plate with

Questions

 • AT&T Fiber Account

155

6

0

Accepted Solution

Official Solution

Bought a S21 Direct From Samsung and AT&T Does not know how to activate a new 5G SIM...

So I got my new S21 today. My old phone, an S9, is active with a standard 4g SIM.  The S21 came with a new AT&T 5G SIM.  There is no option on the activation website to input a new SIM.  You can add a new line with a new SIM, but you cannot update an existing line/account. 

Questions

 • Samsung

2.5K

3

0

Accepted Solution

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HATE TEXT from unknown AT&T Cell # @mms.att.net

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

Questions

 • Wireless Account

180

2

0

Accepted Solution

Official Solution

Splitting off Family Plan (But Still Under Contract)

I am the head of the family plan, along with 4 other sub lines. In January of 2012 we have signed up for the 2-year wireless agreement and the contract will expire on January 2014. However, one of the lines are in contract until July 2015 due to a recent phone upgrade. My question is, can I split th

Questions

 • Wireless Account

110.5K

11

0

0

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Official Solution

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

 • Account Features

1.3K

10

Accepted Solution

Official Solution

Closed

How do I unlock an AT&T phone without account?

I purchased an AT&T GoPhone from a retailer. The device just arrived and I want to unlock my device. Can I do this online?

Questions

 • Other Phones & Devices

327.9K

5

0

Accepted Solution

connect to mobile data with Xiaomi phone

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

Questions

 • Other Phones & Devices

158

2

0

Accepted Solution

ATT Cingular Flip IV/how add pause between voicemail number and voicemail password to retrieve home messages

Hello there. Thank you for your help. Question: While on the road, I use my ATT Cingular Flip IV to retrieve my voicemail messages from my home landline. My old phone allowed me to enter pauses between the voicemail phone number and the voicemail password so I could retrieve home voicemail messages

Questions

 • Device Features

143

6

0

Accepted Solution

Closed

AT&T Router and using USB Connections

Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o

Questions

 • AT&T Internet Equipment

1.3K

12

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