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Att equipment causing my building to flood!

An ATT underground vault sits under a sidewalk on a hill. My building goes straight back on the same hill, next to the vault. The bottom of the vault is about midway through the wall of my building. When it rains, the ATT vault fills with water from underground conduit. That water floods my building

Questions

120

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AT&T Attorney in Arbitration implicated in 2 Felonies Case related

Hello At&T, Since you make it so hard to reach legal and leadership, I’ll post my legal woes now, soon to be yours. I’m in arbitration and your lawyer from Townsend & Kilpatrick, has committed 2 felonies in attempts to acquire my personal data allegedly, but I have 0 doubt. Hes already hac

Questions

131

13

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Data Plan Ripoff

I have a shared family data plan with three phones and have been a loyal AT&T customer for over 20 years. I used to have a shared 6GB plan but several years ago AT&T discontinued that plan and stated they would "upgrade" me to the 12GB plan. I should mention that our data usage on the AT&

Questions

251

23

Why is AT&T suspending my Phone line which I used for my business and keeping it hostage by not allowing me to take it to another carrier

In the last 2 months, I've been able to use my phone for about a week AT&T. Keeps suspending my Phone line saying that the line is reported as Spam. It is my business line my clients call me on. So I've been losing work. They've been single little handedly. Destroying my business which I'm tryin

Questions

104

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AT&T has failed me

I have been having an ongoing issue with my AT&T wireless account that is now forcing me to start looking into switching carriers. Ever since I had my number ported over to an account that I had with AT&T, I have nothing but issues with that line. For some reason, the network is seeing my ph

Questions

153

3

0

Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Questions

48

1

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Unable to sign into Bellsouth.net email!

Problem started in August. I am unable to sign in and/or reset my email password for an email account I have had over 20 years. It is a bellsouth.net account(bought out by ATT) and ATT is no help. Spent over an housr on the phone with them and they refused to help. Unique, customer service manger/su

Questions

722

11

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Complaint about the International Day Pass

What in the world is the point of touting that AT&T is willing to cap the day pass charges at 10 days? I happen to be traveling for 20 days and realized that my billing cycle is exactly 10 days into the trip. Which means that I absolutely will be charged DOUBLE and not benefit from their 10 day

Questions

144

7

Technician came out and now all we are ALLOWED TO HAVE IS 1.5!

So we never had quick internet, for years we had basic 5 and we always wanted quicker internet. then we get issues with our line and a technician comes out and what does he do to help us? NOTHING he permanently makes us 1.5 and oh I called multiple times and I checked my account and tried to get our

Questions

129

3

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Wireless or Ethernet printing on home network

I have issues printing using my home printer for a long time. I will copy ALL info from my Network Summary Printout: Network ID: Host Name=NPI6BD43B Domain Name (IPv4/IPv6)=attlocal.net Domain Name(IPv6 only)=attlocal.net Bonjour Service Name=HP LASERJET 200 color MFP M276nw (this is the model

Questions

371

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AT&T TERRIBLE CUSTOMER SERVICE AND POOR BUSINESS PRACTICES

I'm writing this because I just want everyone to know how shady AT&T is I'm doing this on behalf of my girlfriend who I've been with for almost 20 years she's been an AT&T customer for that entire time she's had her cell phone since we graduated high school together in the 90s. She's been a

Questions

117

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The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

1.8K

9

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AT&T SIM cards from the Tracfone kit do NOT work!

Recently purchased the SIM card kit for Tracfone consisting of three different SIM cards: AT&T, T-Mobile and Verizon. I have always used AT&T cards in my unlocked BLU G9 Pro and other BLU phones.  But as soon as I switched over to TF, I cannot make or receive phone calls.  Multipl

Questions

1.4K

4

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Deceptive Sales Practices

I was convinced by one of the ATT phone reps to upgrade internet to the $85 a month service versus the $55 one I was planning to purchase. He told me that I would be getting a $400 reward card for this level of service. My reward card only ended up being $200. This was the level that came with the $

Questions

181

1

Closed

ATT is trying to scam me and pay for their mistake!

The following is the most utter corporate (Edited per community guidelines) I’ve ever heard in my entire life! I recently upgraded to the iPhone 14 promax on the upgrade program (that I pay extra for each month) in October. AT&T sent me my new phone along with “their” shipping label and box. I

Questions

538

11

iPhone locked

I purchased (bought outright) an IPhone 12 mini from a local Official AT&T store. It is now 14 months later that I’ve had AT&T prepay.I found better priced prepay plan else where so I call 611 and it begins. First I was told my AT&T iPhone 12 mini can NOT be unlocked because I have an in

Questions

85

1

Questions about Fixed Wireless to AT&T Air forced migration.

I received an email on Nov. 29th and then a letter today regarding a forced migration to AT&T Air from our current Fixed Wireless service. I'm not thrilled with being forced out from the service that has worked incredibly well for nearly 3 years - especially in this rural area.  I can coun

Questions

1.9K

20

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I'm about to sue.

I've lost my patience with this company. I've tried calling multiple times and I've tried live chat. I had my hotspot turned off before I even went to get it cancelled and it has not been turned on since. I cancelled it and paid my final bill of $180 in store (after confirming with the store manager

Questions

480

1

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BGW320-505 Modem not allowing DNS Mods

Yeah real nice AT&T... So you just up and decide to hijack DNS by not allowing me to modify it on the modem. Sure I set my DNS to 8.8.8.8 on the device and think I'm all well and good, but when I do a 'show ipconfig /all' I see it. My DNS Suffix Search List is set to attlocal.net. NEAT! So when I ho

Questions

2.4K

6

iphone and andriod on same plan cost more money?

both of my parents have andriods (samsung s22) and I do too but I'm looking into buying an iPhone (iPhone 12 pro max) and my dad wants to know if having and andriod and an apple phone on the same at&t plan will cost more coming from apples side. (is there a bill with adding a iPhone to before an

Questions

503

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