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Locked out of pacbell.net account

I cannot log in to my pacbell.net email account. When I try to reset my password it says it does not have enough info.  I called the 800 288 2020 number but for some reason it keeps connecting me to DirectTv and not someone who I can talk to about email issues.  I need access to this emai

Questions

78

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Terrible Customer Support and Service

What is the process of making an official consumer complaint for a 10+ year customer of AT&T? I have had NOTHING but the WORST service over the last two weeks regarding internet set-up. NO ONE absolutely no one has been of any help. I spent over 3 hours, over the span of three calls, to get a

Questions

49

1

New Iphone 11 Not receiving some group texts

I just received an iphone 11 for Christmas. It did a forced update a couple weeks ago. Yesterday I stopped receiving some group text messages.  I would get some, but not others or I would get them out of order. I have tried restarting, resetting the network settings, and deleting the whole cha

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41

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I have a collection for a service I never received

When I first started college I was going to switch to att for the student discount. I called them and told them I was interested and planned a callback to verify services. After the initial call I called my provider and explained I'd be cancelling whit them "spectrum". The matched the price with bet

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32

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WiFi calling

Motorola 5G. WiFi calling was working fine..... All of soddenwont connect...says try again later. I have changed everything I know and still nothing....same message...try again later... idk what to do...I really need this setting 

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34

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Can't access an @sbcglobal.net email

I've been trying to sign into my old email but everytime I try it says "Not Found on Accelerator". I already tried clearing my cache and cookies and that did not work.

Questions

61

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Port In Number promo snafu

I noticed that ATT had an online offer for both the iPhone 11 Pro Max, and the S20 Note 5g. I have a family plan with 4 lines, and all 4 of these lines wanted to upgrade and this promo was way better than Verizon's upgrade so I decided to try ATT.  I was advised to place 2 separate orders by t

Questions

93

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IP Whitelisting Assistance Needed

Hi there, We have encountered a critical issue that requires your immediate attention. Our emails are currently being blocked by AT&T, sbcglobal, and bellsouth. However, we want to assure you that we have taken proactive steps to resolve this matter. We have recently started warming up a new IP

Questions

15

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Closed

cancelled account

cancelled account and suspended lines fraud team cancelled service and lines

Questions

75

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Migrate From Wireless to Digital and more…

So I have been getting an insane amount of flash sms messages on one of my wireless numbers. I’ve called and been told to work with the cell phone manufacturer to fix the issue, to no avail. The manufacturer referred back to AT&T in fact. I know I’m not the only one with the issue, there’s an ac

Questions

45

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Did't confirm before 24hrs a unlock request

TRY TO CONFIRM AFTER 24HRS, BUT...... Device IMEI number: 015026001585007 Request number: NUL924331203595 Hmm ... That confirmation link was only good for 24 hours. Didn't confirm your unlock request in time? Be sure to&

Questions

35

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Why does my multimedia message and text message time stamp on the bill say a different time then when I actually received the message?

On many occasions over the past several months, I have received multimedia messages and text messages and the time stamp on my AT&T text logs is different than when I received the text. There is no correlation with the time either. Some of them say I received it at 2:24 am when in actuality I r

Questions

49

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WixStudio.io links for customer sites are blocked by AT&T

I am building servel site in Wix Studio for clients. Since Wix Studios launch on Aug 1 we have been able to see the temporary URL's just fine. The last few days we cannot and this interferes with customer communication during the build process. Please white label all URL's that contain wixstudio.io

Questions

40

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SCAM

I had a new phone that was overheating and arranged to return it to AT&T via covered warranty. I received the new phone and sent back the damaged phone via the package and label that was provided.  When AT&T received the phone, it was a completely different phone, a very old model with

Questions

45

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locked out of email

I have tried to access my att.net email with the appropriate password, but I keep getting an error that there were too many attempts and my account has been locked. The answers to my security questions are not working.  Please help??!!!

Questions

17

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Sprinkler Wiring Damage

Hi, I had a new AT&T installation done on my property in winter. The tech caused a water line break (which is fixed) and seems to have cut some wires. My sprinklers don't work.I did not try the sprinklers at that time of installation because it was winter. The water line damage was visible and was f

Questions

56

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Mailbis has been locked

Hello, I am currently locked out of my mailbox. I have tried restarting the phone but get the same error message, "Mailbox has been locked (after too many bad login tries). I have tried resetting my password as well but still, no success. How do I get logged into my voicemail box? Thanks! H

Questions

145

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I can not log into my SBC Global Email :( HELP

Hello all!! I am stuck in an endless loop!!!!! So my att email is locked out I don't recall the password, I have attempted to reset the password but when the website sends a reset pin it sends it to the email I am locked out of. I have no access to this email so this is my last hope to regain access

Questions

39

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DENIED iphone unlock because no longer active on an account!!

Can someone please help me I bought a phone from a friend and he told me to wait another month and I will be able to unlock phone online. When I go to try it says denied because the iPhone is no associated with an att account and to try again saying “no” to question about being an AT&T customer

Questions

224

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Playstation not connecting to PSN.

Is anyone having issues connecting to the PlayStation Network? My wifi and connection isn't an issue, I've read through many other forums and contacted both Sony and AT&T for help, but no success on either end. I've tried Port Forwarding, Buying a new router with new Ethernet CAT 5e, Upgraded my WiF

Questions

53

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