When reviewing my account I noticed that there is a Charge on 3 of my 5 lines for DATA SOC! What is this for? It’s never been on there before and if it’s normal then why ain’t it on all 5 Lines! Another question is how in the world do I remove all the devices listed under each phone number for e

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

I purchased a prepaid SIM kit at Wal-Mart and $40 prepaid service for use with my at&t compatible unlocked phone which I recently bought from Amazon expressly for the purpose of using while traveling in the US since my Canadian phone was not compatible. The phone make and model is Samsung Galax

Hello, As of around 10:00 am, I have been receiving the following notification when trying to send a message:   "No mobile data service: Temporarily turned off by your carrier"   The service bill has been paid for and payment isn't due for another week. Who may I contact to rectify

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

This has been reported previously here in the forum, with no resolution. It's a genuine bug in the software and should be easy to replicate on your end. This happened on an iPhone 11, fully updated. (My iPhone 8+ did not have the same problem, nor did my PC.) Download and log into the Smart H

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

I recently found out that my email had be compromised and after speaking to customer service I was able to get my password reset and get logged back into my account, but I am not able to receive any emails. I have been able to send emails from this account, but anytime I try to reply or send an ema

Hello all!! I am stuck in an endless loop!!!!! So my att email is locked out I don't recall the password, I have attempted to reset the password but when the website sends a reset pin it sends it to the email I am locked out of. I have no access to this email so this is my last hope to regain access

I was told I get att internet at my apartment. I cannot find the broadband jack but my apartment does have this smart home set up, called Alloy. Any tips on how to get my wifi set up.

Wifi calling is bugged on Note 4. Have talked to 5 tech supports with no solution:1. Verfied network settings in phone are correct.2. Tried multiple wifi connections and multiple 4G lte areas.3. Emptied Cache in phone.4. Reset phone.5. Started phone in safe mode and tried.Last resort is do a Full fa

Hello AT&T,   I've been with AT&T for decades and this failing group test is a HUGE defect that is making me switch carriers.  Why hasn't AT&T resolved this group text issue after many years of complaints?? I am in the tech industry and when we hear of the same case issues repeatedly, we fix the iss

Anyone else have this problem? My NBA League Pass listings show "Off Air" tonight and last night. I know there are games both nights; even last night I was able to setup a Manual recording by channel, date, and time.  I just want the listings updated accurately. I go to Help->Troubleshoo

I have tried everything possible to login to HBO Max, but it simply doesn't work; just like most of AT&T's sites and subsidiaries. I've made several calls to AT&T and HBO tech support and get no help. Eventually, they agree to send an email to help me out, but the email never shows up. This has happ

Sorry if it's in the wrong forum. I didn't know what category topic this falls under. I bought my own phone at Amazon. I had T-Mobile now I have AT&T.I went into the store and asked if my phone was compatible, the guy did some tests and used their sim in my phone and said it's compatible. H

My current port for IMAP incoming email is 993 that appears to be incorrect having been changed by AT&T. I know this  due to an error code 0x800ccc0e.  My outgoing SMPT port was tested and fine.  What is the new IMAP Code?  The error code states as follows:

Can someone please help me I bought a phone from a friend and he told me to wait another month and I will be able to unlock phone online. When I go to try it says denied because the iPhone is no associated with an att account and to try again saying “no” to question about being an AT&T customer

I go to yahoo mail and try to log into my email but every time I enter my email adddress it sends me to AT&T Error page. It says Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you we

I tried to use my AT&T U-Verse login to access the WatchESPN app today, but I kept getting the error "We are sorry, but you are not authorized to access this web site.  Please verify you are authorized and re-enter your User ID and Password."  After getting this error, I downloaded the AT&T U-Verse

About 2 hours ago I turned on my receiver to watch TV and I was not getting a picture on any of the channels, it was just a black screen. My other 2 receivers are working as normal so I power cycled the faulty box and now I am getting the error message: Account unavailable This Set Top Box doe