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Faster service desperately needed at my location. Fiber connection across the street from my hosue.

Good morning I am reaching out to try to find someone to actively get faster Internet service at my home. I have worked on this myself for over two years with no luck. I am 100% confident there is a fiber wire buried across the street from my house and I am told that it has plenty of space to be abl

Questions

 • AT&T Fiber Installation

25

2

0

Milwaukee area is 0.5 Mpbs download speed This is horrific They will not answer the phone

I have a Wauwatosa area DSL connection and I am getting 0.5 mbps download speed according to Google speed test. The ATT speed test magically says I'm getting 13mpbs but that's a lie. They hang up on you and the live chat bot they have keeps telling you to call a number that is not connected. Fix thi

Questions

 • AT&T Internet Installation

23

1

0

Upgrading Legacy DSL Service

When AT&T was offering their old DSL plans (the four plans, starting at 768 Kbps and going up to 6Mbps), we got the 768 Kbps plan. Now, however, we have a need for increased speeds, and have been thoroughly unable to find anywhere where we are able to upgrade the plan. I was wondering how to increas

Questions

 • AT&T Internet Account

1K

5

0

0

ATT McAfee Package FREE to High Speed Clients

I am reaching out on this support forum because I have attempted to contact ATT directly to assist my Dad with his free ATT internet security that should be part of his internet UVerse package. He has download speed at 25Mbps and is entitled to this free of charge however his email address is bellso

Questions

 • AT&T Internet Security

740

11

0

ATT Chat Techs LIED!!!

I was having issues with this craptastic BGW210-700 router and I went to the chat to get help. I spoke to three different techs through chat.  Ester, Harrison, and Marshal.  All three of them gave me different information and I was told i was going to get the latest router. Even Harrison

Questions

 • AT&T Internet Equipment

90

1

0

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

178

3

0

Uverse data line (dsl) connection to Modem

Hey ya'll....noob here. Figured I'd ask here before I start cutting.   I have Uverse installed with an Arris NVG599 modem/router.  I'm cleaning up and organizing my structured media enclosure and the ATT work needs to be cleaned up on the phone side and dsl (broadband) side.   Broadb

Questions

 • AT&T Internet Installation

6.6K

11

0

0

How to check whether or not I can have both Comcast and AT&T internet at the same household simultaneously

How to check whether or not I can have both Comcast and AT&T internet at the same household simultaneously? I currently am on a Comcast internet plan which has outages intermittently and I'm trying to explore adding AT&T internet onto my household on top of my Comcast internet in order to ha

Questions

 • AT&T Internet Installation

1.8K

1

0

BGW210-700 Port Forwarding Stopped Working on some ports

I've had a BGW210 router for almost 8 months, and I have several Ports Forwarded. all was working as needed. Last week - we had a power cycle, and now Some Ports still forward, and some don't. I am uncertain as to what changed. Was there an update that happened? I've tried removing the Port Forward

Questions

 • AT&T Internet Equipment

220

6

0

How long does it usually take to upgrade internet speed?

Hello, I recently upgraded my internet from 6 mbps to 12 mbps and I was wondering how long that would take. Yesterday it said the service would be activated by today at 2 pm; I checked it and now it's been pushed back to tomorrow... I heard it should be basically instantaneous, is that true?

Questions

 • AT&T Internet Installation

2K

0

0

0

5mbps ONLY available in my area

I recently moved to an area where AT&T offers DSL home internet up to 5mbps/1mbps. Is there a performance group member on the forums that I could speak with about possibly upgrading my equipment to handle higher speeds? I am willing to pay whatever I need, but I need better than that. The latency is

Questions

 • AT&T Internet Plans

424

1

0

Email ports 995, 993, 110, 143

I'm a Visual Studio C#, C++ developer working from home on an AT&T Small Business account. Recently started a project developing add-on utilities for an email server. In order to test I need all email ports unblocked, right now the only ones open are 25, 587. Can anyone direct me on how to get this

Questions

 • AT&T Internet Features

28

1

0

AT&T DSL Internet Slow Speed, Service Down, and Billing Assistance from AT&T

Online Assistance & Things to Know Is your DSL service acting up or running slow? Is your service is down or is the modem blinking red? In most instances, resetting your DSL modem can resolve most issues.   If a reset does not work, we have online tools for you:  Web Su

Questions

 • AT&T Internet Equipment

67.4K

24

0

0

New DSL Connection

Hi ;I am looking for a New DSL connection at my house. There is not high speed coax or fiber option available. Can you please help me with this request? I have do have an ATT phone line running to my house. I need a contact that can setup this request. I have called the ATT phone number and was red

Questions

 • AT&T Internet Installation

28

2

0

I don't have a Broadband wall jack

To use my wifi do I have to have a Boardband wall jack if I've connected it to my charter cable box, or would I have to get my old wall jack fixed to use it?

Questions

 • AT&T Internet Installation

9.8K

9

What about AT&T's existing customers?

It's come to the attention of most of us that AT&T is actively looking to purchase Time Warner for the small cost of $85.4 BILLION, but I fail to see how this acquisition is going to improve my, as well as anyone else in the same boat, already near dial up service. As a cellular customer of AT&T for

Questions

 • AT&T Internet Plans

138

2

0

0

Long time AT&T DSL user moving Likely loosing AT&T DSL Can email accounts be saved kept active?

I currently have AT&T phone and DSL service at my home, have had the number for almost 30 years and the DSL at this address for over 10 years. I am moving a short distance to a different home. In attempting to move the service I am told that they will not move the DSL to the new location. This move

Questions

 • AT&T Internet Account

180

4

0

0

My network is not connection to my ATT

when i look at my ip address it says im connected to a different provider??

Questions

 • AT&T Internet Equipment

23

1

0

DSL repeater install on my street

Hello, I would like to know who I can contact about getting a repeater installed on my street. Currently AT&T can only provide me with 1.5 megs of speed and with COVID I now work from home. Other people on my street also have the same issue and in some cases can't even get service. Thank

Questions

 • AT&T Internet Equipment

14

1

0

upgrade from dsl

is there an upgrade from dsl that can be installed by without a tech coming into the house?

Questions

 • AT&T Internet Equipment

28

0

0

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