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I am 500 dollars due on my bill and need covid-19 support

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

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700

2

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Prepaid Hot spot

Hello I have 2 accounts of hot spots wifi with phone numbers [EDITED] and [EDITED]. I charged my account with 90$ but it still doesnt show that its recharged. My wifi is not working. I bought an add on of 5gb which worked for 1 day.But I need the 100gb I bought for 90$ to be active. Please help. I a

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116

4

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Virus Protection on Windows 7?

How come I am not able to download the virus program for my computer... I have windows 7

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48

2

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Why do I need a Voicemail password

Why is my voicemail suddenly asking for a password? I don't have one and never needed one, but it's suddenly asking me for a non-existent password.

Questions

92

1

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Can't get help on bill

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

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536

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Unlock my sim

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

Questions

104

1

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How can I get copy Text messages

How can I get a copy of text messages on one of children's phones that is in my name?

Questions

103

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S30 remote does not work with TCL code 12434

The code listed in the uVerse help for a TCL tv is 12434. This code does NOT work.  Any ideas on what code will work?

Questions

257

4

0

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Need access to call log.

My att prepaid phone went swimming and got toasted. So I bought a new phone and switched over the sim card. Unfortunately, I lost my contact list, call log, text messages and other important information to my old phone. There must be some way that I can retrieve the call log since my number is the

Questions

92

4

0

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Currently limited to only DSL at my residence. Can i request new cable/service be installed?

I want to know if there's a way to request upgraded service at my address. AT&T only seems to have standard phone lines run to my home. DSL just is not cutting it for 2 parents working from home, and a daughter also in and out of zoom meetings for school. I've seen examples of people requesting

Questions

386

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After unlocking my Android phone "model QS5509A" go editions can't make call or send text

In Nigeria, I bought a new ATT phone/device which is locked due to go pay plan service policy. I Don't know the original buyer of this phone, but I was able to unlock the phone after requesting for unlock from att official site which was send to my phone within a minute. This means to me that the re

Questions

563

2

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Need my name removed from account asap!

How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.

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50

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Will Fiber internet EVER be available in my area?!

It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I

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317

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unpaid cellphone account

I have not paid my cellphone account since before the pandemic because this is my U.S. phone and I live in France and could not come to the U.S. I will be going to New York soon and want to use the phone again. I believe the number [EDITED] is still available. I now cannot find my account ID. I cann

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170

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Customer service ordered me to leave

I went into at&t store in Morgantown mall WV, and was told I had to put on a mask I pleaded at first for the man to understand that I cant because of health issues. I went to even explain because of the cancer of have that couldn't, it was extremely embarrassing but to no avail he order me to le

Questions

91

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Need power cord for Big Att uverse power broadband internet Service

2wire gateway 3800HGV-B is the piece of equipment i need a cord that plugs into the electric outlet

Questions

78

0

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Signature Program/Student Discount

Hi! I know a few students at my school have received the student discount using their student email in the Signature Program. However, my student email has not been working. When I slightly altered the email address to test it, it worked, but obviously sent the next steps to an address that doesn't

Questions

2.7K

10

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How do I file a complaint?

I just called ATT business mobile services and they connected me to someone probably from another country - like the Filippines, it sounded like. Strong accent and very hard to understand.  When I asked about a 3rd line, she tried to hard sell me to sign up right then and there.  Told her

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72

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Would an AT&T contract help with my credit score?

I was wondering if having an at&t contract help with my credit score?

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64

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Abandoned phone line

Hello,Who should we contact to remove abandoned phone line? It’s really low and it’s becoming a hazard.We no longer have an AT&T landline or any AT&T connection.Thank you.

Questions

294

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