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Moving from a family plan to an individual plan

I just got married last month and need to get off of my parents phone plan to one with my husband and I. He also has att but I get a work discount so att said I would have to have a new account and he would be moved to my account. My question is I got a phone upgrade last November I believe and I'm

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I want to switch my number to Verizon, but want to keep my old AT&T plan. Can you do this?

I want to switch my number to Verizon, but want to keep my old AT&T plan so my son can have it. Does anyone have experience with doing this? Is This possible?

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Can i use another unlocked phone under the same contracted account im using now?

So i recently got an iphone 5 with a 2 year contract and my friend is giving me his note 2 which is unlocked. In this case, could i just swap the sim card to the note 2 or do i have to go to at & t first to activate it?

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Your Advertising/Opt-out options

You have the option to opt out of Mobile Advertising from AT&T Adworks, Advertising on att.net and more! Please review the article Managing Advertising Choices for details!  You can manage your advertising choices by visiting https://about.att.com/csr/home/privacy/overview.html#controls!

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Missing texts from online account

I was checking our account online and I noticed that one line has missing text/call records for one number.  My daughter's line shows only half a dozen text messages to/from her boyfriend, out of hundreds in this billing cycle-we have only a few days left in it.  We have unlimited messaging and she

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5.6K

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HTC Vivid - Rebooting phone resets my sound settings.

After looking & testing & formating the SD card, I cannot find a solution to my issue.  I was wondering if anyone else was having this issue / found a fix for it? Every time I reboot my device, all of my ringtones, notification tones, & alarm tones get reset to something that is already on the devic

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5.4K

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HTC Inspire issue with phone freezing

I keep having the same issue and have had the phone warrantied once for this already.  When my phone is on and booted, when I click on the button to take my phone out of sleep mode, the screen will come up where I am supposed to slide the bar down to unlock the phone.  However, the screen will freez

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Lost 4G after reboot

Last week my Samsung Galaxy s2 acted sluggish and I rebooted.Since then I have not been able to get 4G and internet connection. I was wondering if anyone else came across this problem. My phone is on corporate plan and running stock firmware.

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3.9K

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Note 2 only available in grey?!?

The Note 2 is available to preorder but the white one is no where to be found?!? I hope that doesn't mean that titanium grey is the only color AT&T will offer.

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Charged for "free" VOD Movie

For those who got the e-mail for a free VOD movie, were you charged the full price on your bill? I got charged $5.94 for a $6.00 movie.  It also says (credit applied to bill).  It's as if the person who programmed the credits only credited each account $0.06 instead of $6.00.  How inept. I am callin

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Change service installation fee?

Greetings! I am considering changing my U200 package to U-Basic because I just don't watch enough television to warrant paying (what ends up totalling) $140.00/month. I would like to swap to U-Basic to keep my internet, voice, and local channels (for news and FOX/ABC football games). My first questi

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U-verse Troubleshoot and Resolve Tips

Having trouble with your TV? Is it going in and out?   What about your internet? Is the modem blinking red?    Is your voice service cutting in and out?     Fix it now with our Troubleshoot and Resolve Tool by clicking here!     If all your service are down, not to worry, you can download our myATT

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Electronic Bill and Paper Bill Conflict Each Other

I recently received my U-verse paper bill from AT&T stating my current balance.  It displays that I owe $6.95 by December 19, 2012. A couple days later, I received a notice that my bill is now available to view online. The balance now shows I owe $24.06 by December 29, 2012. Which bill am I required

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Unlimited talk and text go phone $60 vs $50

I have been using an att gophone for a year,  $60 unlimited talk and text, we chose that plan cause the text messaging to other countries, but I know very little about it, does somebody know about the instant messaging? also read about that the $50 unlimited talk and text has the same features so I

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My charges don't make sense

Yesterday I made two calls on my phone and it appears that I overpaid.  My first call lasted 2 mins and 55 seconds according to the message at the end of my call and I was charged 40cents.  I am on a ten cents a minute plan so that is 10cents extra.  My second call I was charged 80cents for a call t

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Last transaction cost .... stop it ?

I seem to remember setting up my last GoPhone to tell me how much each call cost and my balance.I just got a new phone and do not want to know this info yet I cannot find a setting to stop it. It is annoying to have to hit the OK button before attempting to make another call or send another text. Am

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some questions about prepaid

hi, i just changed to prepaid plan today and did some research on it, yet still having a few questions. 1. in the account summary of Pay As You Go Online, what does it mean by Cancel Date ?2. staff in att store told me i can switch calling plans anytime, but i can not find options online.3. if i am

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can't setup my gophone at the website

I have beeing using go phone for almost 2 years, and when I first bought it I set up my account through the site and I was able to refil my account via website. I have been refilling by phone lately, and now I tried to go back to the website and it seems changed. I do have account, but when I try to

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How to Decline a Call on The IPhone 4S

Hello, I know there has to be a way to do this.. If my phone has been idle for while and is locked (no passcode) and I get a phone call with the ringer on - how do I decline the call? Let me explain.. When the phone rings - the screen illuminates and my lock screen comes on (not the screen that asks

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Can't send or receive messages

This morning when I looked at my phone, I noticed the AT&T icon was missing from the top left corner but I could still make calls so I didn't think anything was wrong. It wasn't until I went to send a message and couldn't. I also can't receive anything. I can't understand why because I'm on a family

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