Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (10.6K)

Relevance

Accepted Solution

Official Solution

Add a new line

I would like to add my grandson to our plan, but i cant reach anyone live

Questions

 • Wireless Account

168

1

0

Accepted Solution

Official Solution

2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

 • Account & Usage

7.1K

17

0

Accepted Solution

Official Solution

AT&T Device Protection – Enroll Your Device or Learn How To File A Claim!

I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim.  If you are thinking, "I wish I would have enrolled when

Questions

 • Phone & Device Upgrades

71.8K

15

0

Accepted Solution

Official Solution

Releasing Phone Number

My husband wants to transfer his number to my plan. Is there anyway to release his phone number without having to contact his father (account holder)? He has a narcissist for a dad who refuses to do anything to help him out, but my husband doesn’t want to lose his phone number. We do not know the

Questions

 • Apple

99

1

0

Accepted Solution

Official Solution

How Do To Forward Cell Number to Another Number when Cell Phone is Broken or No Power

How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.   Note: This is critical when working in emergency management roles, situations w

Questions

 • Other Phones & Devices

349

4

0

Accepted Solution

Official Solution

SIM NOT SUPPORTED FOR MY CONNECTED CAR ????????

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

Questions

 • Wireless Account

581

6

0

Accepted Solution

Official Solution

Software update issue

My phone is unlocked from AT&T and now used outside USA How can i update my phone because It says software version is up to date but its clearly not.

Questions

 • Samsung

92

1

0

Accepted Solution

Official Solution

Land Available For Cell Tower

I am trying to find an email address for the corporate office of AT&T. I have a piece of property that would be a great addition for a cell tower and I'd like to at least put it out there to see if there is any interest. I am unable to find any email addresses to contact them directly. Thanks f

Questions

 • Network Coverage

145

3

Accepted Solution

Official Solution

Device unlock

I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off

Questions

 • Other Phones & Devices

75

1

0

Accepted Solution

Official Solution

Red X

Main cable box shows a red ‘X’ in the middle of my tv screen secondary box works

Questions

 • U-verse TV Equipment

217

6

0

Accepted Solution

Official Solution

Reporting fraud claims

may phone might be compromised due to fraud activities.

Questions

 • Apple

116

3

0

Accepted Solution

Official Solution

I have a iPhone. Can I call from Costa Rica.

What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?

Questions

 • Plans & Features

43

7

0

Accepted Solution

Official Solution

How do I transfer pictures from ZTE Z222 to Windows 10 laptop?

How do I transfer pictures from ZTE Z222 to Windows 10 laptop? This is not an Android phone. The USB Cable doe not work (I have tried 3 cables that work on other devices).  I can get it to connect to Bluetooth to the computer, but it does not transfer.  I do have the "Receive files via Bl

Questions

 • Other Phones & Devices

159

1

0

Accepted Solution

Official Solution

Closed

Address Validation

I have been trying to get AT&T Fiber for three weeks now. I created a ticket to have my address validated. They were claiming that I did not provide an apt # for my address, but there was no number to provide. I live in a townhouse, not an apartment. I have called multiple times and my original

Questions

 • AT&T Fiber Installation

3.8K

3

Accepted Solution

Official Solution

Is there any value to buying a VPN for my home WiFi?

Is there any value to buying a VPN for my home WiFi?

Questions

 • AT&T Fiber Equipment

137

3

0

Accepted Solution

Official Solution

AT&T Car Wi-Fi: Order Now!

Turn your regular car into a Connected Car With Harman Spark, you can: Know where your car goes (GeoFences) Get the scoop on what is going on with your car (Virtual Mechanic) Set tow/ disturbance notifications (WatchIt) Turn your car into a Wi-Fi Hotspot  Track your driving ha

Questions

 • Account Features

5K

2

0

0

Accepted Solution

Official Solution

Error: The system database is invalid. You may need to reset the device.

I am getting the following error: "The system database is invalid. You may need to reset the device." on my ARRIS BGW210-700. I am using IP passthrough to my own router within my home network. Just happened to notice this error when checking in on the device.

Questions

 • AT&T Internet Equipment

1.2K

5

0

Accepted Solution

Official Solution

Connect a Ford vehicle to WiFi ATT rounter

In the Ford I can see my home network. It is asking me to either push a button on the router (don't see one) or enter a pin the FORD provides to rounter software to allow access. Is there a way to allow pin access to the ATT rounter (and not use the WiFi passwd)?

Questions

 • AT&T Internet Security

183

1

0

Accepted Solution

Official Solution

Reception in Puerto Rico

Hi there. I have an AT&T prepaid card and will be traveling to Puerto Rico next month. Will I have my regular service and data there or do I need to buy the international coverage add-on?

Questions

 • Network Coverage

149

1

0

Accepted Solution

Official Solution

BE AWARE ATT "SECRETLY" UPGRADE YOU PLAN WITHOUT YOUR CONSENT AND CHARGE YOU EXTRA

ATT Wireless has been automatically upgrading customer plan with extra charge without customer consent and notification. They "secret" had a pending plan to double our data (my wife and I) without our consent. About 2 months ago, I checked the account and see the pending plan changes. I contacted cu

Questions

 • Wireless Billing

4.3K

43

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.