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Unlocking a Phone

I just recently got an iPhone XR from one of my friends and he lost the original purchase receipt. I paid in cash and do not have any physical evidence of the purchase. The phone is also locked under another carrier. Is it possible for me to get it unlocked?

Questions

 • Apple

31

3

0

unlock my iphone

Request Date/Time 07-05-2020 18:52:12 PM Request number (Edited to remove personal information)still  Current Status IN-PROGRESS

Questions

 • Apple

20

2

0

iPhone SE 2020 needs to be unlocked, says in progress..

Im trying to unlock the phone for use on tmobile but it says device unlock in progress and to wait up to 2 business days. device is confirmed paid off. Im not a att customer, im a tmobile customer. Can someone help me unlock it right away? NUL316903588392 is the request number

Questions

 • Apple

12

1

0

Unlock my old device from India

I know the IMEI number of my old device which I want to unlock immediately. I have international day plan on my new device. How can I can unlock my old device ? Please help urgently.

Questions

 • Apple

12

2

0

Smart watch order debacle

I am livid. I purchased 2 Apple watches on Saturday using the bogo deal in installments.  I found out that one was backordered so I contacted customer service and he advised me to cancel the one watch and he would reorder a different one .  Once they attempted to reorder it errored that b

Questions

 • Wireless Account

15

1

0

Open Nat Type On Phone Hotspot on pc on iphone

DO NOT answer: smartphones do not support UPnP cuz Verizon network support that. 

Questions

 • Data & Messaging Features, Internet Tethering

96

1

Apple Watch LTE cost

I want to purchase a S4 Apple Watch for both my mother and father, and they both use AT&T. Will it cost extra on their plan to have an Apple Watch added?

Questions

 • Apple

38

2

0

iPhone mini delivered to someone else

What am I to do about an iPhone 12 mini that was supposedly delivered today but I didn't receive? I live in an apartment and it says it was left at my door but I've been here all day and it wasn't delivered. I contacted UPS and they said they contacted my local facility and someone would be in touch

Questions

 • Apple

15

1

0

Very odd iPhone 6 Plus shipping confusion

I ordered a 6 Plus (128, gold) on 11/26 and was given a window of 12/29-1/7 for shipping. A few days ago I received an email from AT&T saying "We appreciate your purchase of the iPhone 6 Plus. Because the color and memory size of the iPhone 6 Plus you purchased is very popular, we have not received

Questions

 • Apple

870

4

0

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

27

1

0

Need contacts of AT&T top management - Why my online orders are getting cancelled

I have been trying to order an iPhone online at AT&T website since saturday(Jan 9th). I made 2 orders on saturday. [edited for privacy – please do not post personal information] . The first one was cancelled by (Maryann) a representative without my confirmation Second one was cancelled and the suppo

Questions

 • Apple

325

4

0

0

iPhone 6 LOCKED!

Hi guys, Pretty frustrated - Apple have told me that my new phone has been locked to AT&T and ONLY AT&T are able to unlcok this phone yet I have been told toldthat my device is incompatible. Pretty sure I believe Apple over AT&T! Someone is definitely lying, might as well throw the phone away seeing

Questions

 • Apple

2.3K

19

0

0

Email issues

Last week, around 29 March I started having poblems receiving emails on my iPad with the error message "Cannot Get Mail, The mail server "imap.mail.att.net" is not responding. Verify that youi have entered the correct accountinfo in Mail settings. I have not changed my mail settings (Incoming mail

Questions

 • AT&T Internet Email & Security

68

1

0

Japanese iPhone 7 unlock

I would like to get my iPhone unlocked but when going to https://www.att.com/deviceunlock, it gives me an error after entering the IMEI. This iPhone is an iPhone 7 Japanese Model A1779.

Questions

 • Apple

152

21

0

How do you get in contact with a Regional Manager?

How do you find out the regional manager information to address extremely poor customer service from both the employee and management at a store location; 1971 W. Redlands Bl STE A, Redlands, CA 92373. Just purchased the new iPhone Mini on launch day through Apple. Per the trade-in instructions I

Questions

 • Phone & Device Upgrades

31

0

0

iPhone X shipping updates!!!

So I ordered a Silver 265GB iPhone X on11/12 at an AT&T store. Was given the shipping dates of 12/4-12/11. My status is still “in progress”. Anyone gotten any updates ordering this late?

Questions

 • Apple

197

1

0

0

Enable WIFI calling on Iphone 12

I have an Iphone 12 with the Unlimited & More premium plan. I have tried multiple times to turn on my WIFI calling but it says to contact AT&T.  I have had this plan for years and with older phones & never have had an issue. Please help!!!

Questions

 • Apple

15

1

0

Lost Phone Return

Anyone else having issues with ATT receiving trade-in phones (or other items)? I sent back a phone back on Sept 25th, 2021, and ATT says they never received it so now I am being charged $500+. I was told by ATT that it's my responsibility to track the lost phone. I contacted the local USPS through a

Questions

 • Wireless Billing

22

1

0

Where's my $700 Credit for Trade In

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

Questions

 • Wireless Billing

188

2

AT&T is saying my IPhone wasn’t returned!

I return my Apple iPhone 12 Pro Max in January via USPS. Via USPS Tracking and statement from the USPS Office, the phone arrived at the AT&T location a few days later after I dropped it off. AT&T isn’t able to locate the phone at their facilities. I requested to open an AT&T case in m

Questions

 • Apple

28

3

0

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