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not able to send a message using a short code number

When sendig a text message to a short code number I get an error invalid number. Please Re-send using a 10 digit number

Questions

55

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Unlock ATT Pre-paid phone with at least 6 months active service

I submitted a request to unlock my pre-paid phone and says it hasn't been at leaset 6 months of active service. How do I find out how long my phone has been on active pre-paid service so I know how much time I have left before I can officially unlock it?

Questions

42

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Unlock Device Portal down for weeks

Im using the non-AT&T customer option and i get this error: "We're sorry, but we're having technical difficulties with our network at the moment. Please try again later." I have been getting this for 10 days. When will this be remedied and why is it happening. Im able to enter my IMEI and my Make an

Questions

777

10

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Sim Incompatible

So I'm currrently in the process of unlocking a iPhone 5 16gb to use with my ATT goPhone plan. DeviceIphone 5 16gb ATT GSM Events So farAsk ATT to unlock the device throught the unlock portalRecieved confirmation and waited 2 buisiness daysRecieved a confirmation that the device is now unlockedAttem

Questions

819

2

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Phone Calls

Hi. I recently got the iPhone 12, my previous phone was the 6 and I've had the 12 for about a month now. I noticed when certain people call me the call does not go through, it tells them the call could not be completed as dialed. It doesn't do this to everyone but so far a good amount of people have

Questions

40

1

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Status of device

Hello   I wanted to check if i can the unlock the phone, but its already unlocked. I tried to use any difference gsm providers and its still locked, but att unlock website said that the phone is unlocked. What i supposed to do in this case? IMEI number is: (edited per community guidelines)

Questions

52

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Unlock Fail

I have an iPhone 5s that's locked with at&t, the web page closed on me when I got the request number and didn't save the history. I'm trying to get an eSim on this device but it's locked and I can't. Any advice???

Questions

41

1

Will a Straight Talk phone work with An AT&T sim card?

hello, i was wondering what if an iPhone 5s for straight talk would work with an AT&T sim card, because i already have an AT&T account but the 5S is cheaper for straight talk

Questions

15.7K

3

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Stuck on pending for my unlock status

My unlock status has been on pending for a while and hasn't change in a month is there a way to remove the pending and try again with it?

Questions

91

1

0

Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

78

1

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Visual Voice Mail not working

VVM has not worked with the last few iphones Ive had on ATT.  

Questions

83

1

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Inquiring about AT&T selling Apple iPhones at the AT&T Store (Local)

I've been with AT&T since my first mobile phone. However, after my last trip to the local AT&T Store, I just had the absolute WORST Customer Service that I have EVER experienced. Seriously considering settling up  with AT&T and terminating my Mobile Phone Account. Why would a company offer merchandi

Questions

235

1

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How much is 2yr upgrade to iPhone 6s from a 5s

Hi, my upgrade is coming up in April and I have had an iphone 5s for the past two years. I am on a family plan with my grandparents and I have unlimited text. My grandfather will not give me his att info so I can see the pricing for an upgrade, so could someone tell me how much it will be to upgrade

Questions

408

5

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Overseas Data Roaming

I'm leaving for Canada this Wednesday and the plan I bought now is ¥65 unlimited Max monthly plan. Do I need to buy a new plan with overseas data to ensure that I can access the internet in Canada?

Questions

47

2

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Where do I find the McAfee download for Macbook Pro?

I recently got my first Macbook Pro. I have the AT&T McAfee installed on all my other laptops. Where and how do I get the McAfee for my Macbook Pro. I cannot seem to find a download place for the Mac.Thanks, JT

Questions

36

1

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Deceived Daily

Me switching from Verizon to AT&T 8/21/2020: 1. AT&T Quoted me $15 per month installment plan for a promotion on the Samsung Galaxy Note 10. We received the phone.  Then received our bill to find out it is $33 per month.  I called and they admitted that they sold me the wrong pro

Questions

51

2

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About samsung foldable phone

Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone

Questions

61

1

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Computer shuts down randomly

I have a Macbook Air. I have been experiencing various problems with it. First, I noticed a couple of time that my internet server, firefox, would close down. A pop up message informing me that there was an issue. Then I noticed that my entire computer shut down on its own, randomly and even when my

Questions

198

1

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New 5268AC Moden Intalled: Cannot get imac to join wi-fi network

A new 5268AC gateway was installed in my residence today. All my devices connected with no problem to the new network except for my imac. My imac will not accept the P/W and let me join the network. I tried several obvious things like reboots and clearing out old wi-fi networks in the machine but ha

Questions

417

2

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Trade in issues

We traded in a perfectly good Samsung S8 in early November 2021 for a change to an Apple product. The trade in promised a rebate of $300.00.  We were told when AT&T received it the screen was damaged and unusable which was not the case when we sent it.  We only received 35.00 and we h

Questions

55

2

0

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