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ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

60

2

0

Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

 • U-verse TV Equipment

74

1

0

Blocking “unknown caller” with ActiveArmor

Lately I’ve been getting numerous calls a day that my iPhone reports as an “unknown caller” that have no phone number associated with them. These calls are all fraudulent calls saying I bought an iPhone 14 which I didn’t. I want to block them in ActiveArmor, but the calls don’t even show up the

Questions

 • Account Features

39

1

0

About samsung foldable phone

Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone

Questions

 • Samsung

61

1

0

Unlock ATT Pre-paid phone with at least 6 months active service

I submitted a request to unlock my pre-paid phone and says it hasn't been at leaset 6 months of active service. How do I find out how long my phone has been on active pre-paid service so I know how much time I have left before I can officially unlock it?

Questions

 • Phones, Tablets & Devices

40

1

0

iPhone 11 64GB Green for $299.99

Earlier (about 2 hours ago or so) I was on the AT&T website in the shop and noticed a Green iPhone 11 64GB for only $299.99 full retail price. I left the webpage to check Best Buy and other retail stores to see if they had the same deal or better and came back to AT&T to see that the deal ha

Questions

 • Apple

65

0

0

returned device not fully functional or in good condition

So I returned my iPhone 12 pro to AT&T in perfect condition, two weeks later I get a generic email saying "The device was received but not fully functional or in good physical condition"The device was in perfect condition, it's has always had a screen protector and a case, it has never been drop

Questions

 • Wireless Billing

31

1

0

call protect

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

Questions

 • Apple

54

7

0

At&T (Edited per community guidelines)

Ordered an Ipad Air 4th generation from At&T because it seemed easy enough. I had gotten my apple watch through them and had paid it of and was looking for an upgrade for that phone line. Nothing on their website indicated that the item was backordered and the shipping estimates seemed reasonabl

Questions

 • Phone & Device Upgrades

46

1

0

Computer shuts down randomly

I have a Macbook Air. I have been experiencing various problems with it. First, I noticed a couple of time that my internet server, firefox, would close down. A pop up message informing me that there was an issue. Then I noticed that my entire computer shut down on its own, randomly and even when my

Questions

 • Apple

198

1

0

0

Trade in Fraud.

Since obtaining service with AT & T my service has been just about null, with poor connection, failed internet search, and not working most of the time, what's crazy is the phone will even say there is no DATA. because of these issues I have phone service that is hindering my ability to effectiv

Questions

 • Apple

35

2

0

Combined billing = scam. DON'T DO IT!

I want to remove combined billing asap. It's a total scam to lock in ALREADY loyal customers. It prevents the ability to pay off remaining contracts and upgrade phones (or unlock your phone so you can go to T-Mobile instead). After 4+ hours on the phone with ATT customer services, 1 hour at the

Questions

 • Wireless Billing

60

3

0

Apple Employee IMO

I would like to retrieve my user login for the IMO offer. I finally became the account holder and would like to finish the process.

Questions

 • Wireless Account

1.3K

1

0

0

Pre-Order

I recently preordered an iPhone XS Max as a new AT&T customer, and I want to get the order number, but the issue is I did not receive an email with confirmation of purchase, nor did I receive an AT&T Account Number (I finally found out I have to activate the phone). My question is how do I receive t

Questions

 • Apple

339

1

0

0

New 5268AC Moden Intalled: Cannot get imac to join wi-fi network

A new 5268AC gateway was installed in my residence today. All my devices connected with no problem to the new network except for my imac. My imac will not accept the P/W and let me join the network. I tried several obvious things like reboots and clearing out old wi-fi networks in the machine but ha

Questions

 • AT&T Internet Equipment

417

2

0

0

Help Understanding Business iPhone Trade In and Unlock Policy

I participate in BYOD through my employer where I own/pay for the device and they pay the wireless bill. I purchased an iPhone 13 Pro Max in September 2021 through AT&T Premier at a discounted price which is attached to a 2-year business contract. I just upgraded in September 2022 through

Questions

 • Apple

43

3

0

iPad surisingly locked to AT&T service

I've bought iPad in 2019 and used it in Russia all the time with another wirelessoperator and last week cellular network disappeared. Apple support says that device is locked by AT&T AT&T activation service at https://www.att.com/deviceunlock/ says that my IMEI is unlocked AI

Questions

 • Apple

122

10

0

Cancel unlock Request

I tried to unlock the phone on the AT&T website, but 12 days have passed and no confirmation email has arrived.The current status check is Pending.I can't send a new request, how to unlock the phone again?Thanks

Questions

 • Apple

65

2

0

Sim Incompatible

So I'm currrently in the process of unlocking a iPhone 5 16gb to use with my ATT goPhone plan. DeviceIphone 5 16gb ATT GSM Events So farAsk ATT to unlock the device throught the unlock portalRecieved confirmation and waited 2 buisiness daysRecieved a confirmation that the device is now unlockedAttem

Questions

 • Apple

812

2

0

0

Unable to verify account name or password. Offline

I have 2 accounts now that cannot verify account name and password; [email scrubbed] and [email scrubbed] This is happening on all my devices My other @swbell.net and @att.net accounts are working. The setting are are exactly the same except for the passwords which I have confirmed are correct

Questions

 • AT&T Mail Login & Security

35

1

0

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