I submitted unlock request with Req ID: (Edited as per community guidelines) and was approved. However the email with the code has some line of code name instead of the unlock code: ${masterData.unlockCode} The email looks like below: Let's get your device unlocked Device IMEI number: [enter imei

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Is it possible that I can get a copy of the present text message I really need it asap to use in a court case if it’s possible??? Thanks

Hi. I’m from Ukraine. I bought iPhone 12 Pro Max from unofficial local seller like EBay because we don’t official Apple Store in my country. Seller said that it is neverlock but it is locked to carrier AT&T. I tried to unlock it online but it says I can’t do it because of payments. Phone is

Hi, I am in the UK but got an iPhone 12 on UK eBay, while trying to unlocked it, I realised it is from your organisation. I tried unlocking it free from your website but I was informed that the reason it can't be unlocked is due to the fact that the former owner still have some outstanding payments

A few months back I received these screenshots all at once. I have never shared my location with anyone but my daughter. I do believe my ex has something to do with it. He seems to know things that aren’t possible. Obviously there is much more involved but I am at a loss. I have changed my passcode,

Hi there,  I would like to find out how do I make a local phone call when I travel to outside of US with the international day pass. Do I still need to dial the country code and the local number when I call? And how to call back to US? Thanks 

I will visit the United States in August with my family, I would like to get a phone SIM for a month only, which will be unlimited internet and unlimited calls, so what do you advise me? & what the procedures? Thanks Alaa H. AbdulWahab email: [email scrubbed] PS: Please provide me with an

Order: 23-777241361258434 Ordered on: Oct. 28, 2023 at 1:37 p.m. ET I need to change the delivery. Showing shipping dates between Nov 10-27. I need it sooner! What can be done? 

So sad long story, on Wednesday I went and switched from Verizon to Att and purchased iPhone 15 pro max 256. The store was busy rep asked if I needed assistance adding my iCloud (I said no as it’s my like 12TH iPhone) so he gave me the phone NIB and I walked out, went to the fast station not even 3

Hello. I did an upgrade using Next at Apple. I pick up the new phone at the Apple Store tomorrow. My question is, who do I turn in the old phone to? Do I give it to Apple or do I go to an ATT Corporate store or mail it back to ATT? Thanks!

I recently upgraded my device at an AT&T store, and it was delivered to my door shortly after. However, the cardboard shipping box appeared to have been tampered with, which raised a red flag. Upon opening the package, I noticed the white iPhone box. New iPhones typically have two orange tabs at

24 months ago I traded in a phone and got a new phone "for free". It looks like for the past 24 months I have been given a $27.78 credit for my current phone.  According to my bill I have paid 24 of 36 installments on the phone, with 12 remaining.  I have been enrolled in the early upgrad

Hey I bought an used iPhone from the internet and I found out that it’s locked its an iPhone 14plus please can you unlock it for me iam a student and iam not in usa so please help

Hi! I did the BOGO with my upgrade on my existing line and added my friends line from verizon over to my plan, making her device the "free" one. I used to work for AT&T and am very familiar with the fact that it takes 2-3 billing cycles for the credits to hit your account and you will also receive a

AT&T has stolen my phone, we traded in store for a new one, and they are saying we did not trade one in. We called in June, they magically found the said stolen phone and gave me credit and said i would receive reimbursement for the previous billed installments. i trusted this, and July bill comes a

Last year I changed one of my phone numbers to ATT postpay program. ATT set the number as an eSIM on my apple. The physical SIM in my apple is another number with a different carrier. So now, my apple has two numbers (two different carriers) on one device. My new Sumsong device is purchased under

I have a new apple watch and i want to connect it to my service. My service plan is a prepaid though. So i dont know how to connect it.

Hi All, I am looking to move to ATT and upgrading new iphones for my family. Heard that iPhone 14 is due to release next month.  Is it a good idea to wait for the new iPhone 14?  Will there be any offers from ATT that would justify my wait?   Wanted to know your thoughts.

Hello, I wanted to ask a few questions. A few hours ago, I started a claim for a replacement phone after my phone got damaged. As I talked to the Asurion agent, she gave me the option to either have an Asurion employee come to my home tomorrow with my replacement to help me set it up or to have USP