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Wont let me login to see device.

I bought a hotspot yesterday and was setting it up. Got half way thru after entering numbers off the box and had a to do something. Came back a few minutes later and it says my session timed out and now I can’t figure out how to turn my hotspot on. Every time I try to login with the email I used I g

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104

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Upgrade

I wanna get the iphone 13 on my plan but not have to pay for the phone all at once.can you help me

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114

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I ported my AT&T number to a different carrier. How do I know my account got cancelled afterwards?

I recently ported my AT&T number to a different carrier. I tried to log in to my AT&T Prepaid account to turn off autopay and then tried to call to cancel my account. I'm no longer recognized as an AT&T customer since my phone numbers aren't connected to AT&T any longer. Is there a w

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111

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Property Damage from Fiber Install. Claims Numbers arent working

Please help. ATT recently came out to run Fiber lines in my neighborhood and damaged my property. I have tried calling all of the numbers listed on your site as well as customer service. How do I get my yard repaired? Please help!

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Suspended Account

Good afternoon, I am a proud and satisfied customer of AT&T. I have been with you guys since 2015. I recently came into a financial hardship after the passing of my grandmother. I had to help my mom with funeral expenses. My rent fell behind as well. I am blessed to say that I still have a

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44

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My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

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104

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Can I view the phone bill if I’m not the account owner?

So I recently jumped on a plan with my boyfriend, & we agreed that I would pay for my phone bill & he would pay for his, it sounds really simple & straightforward, right? Wrong. Well, now that it’s come to that day where the bill needs to get paid, he’s demanding I give him the money, wh

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49

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recycling old number

I have number that has been disconnected for about 60-90 days it's been recycled? or rathe I am not able to claim it at the moment. I was told that the number is being held by ATT. I was wondering if someone can tell me how long it will be before I can try to reclaim the number. and if I can do it

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203

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Note 20 ultra data download

Can i download my data off my note 20 ultra with a broken screen to a s22?

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49

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Apply for cell phone

How do I see if I qualify

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67

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On brother's account. Want to change provider for cost savings. Brother hasn't responded to texts & voice mails. What do I do?2

I am on my brother's account & want to move my service to a 55+ account with a different carrier. I have called & texted my brother on numerous occasions over the past month. I purchased a new phone &, since my brother will not for whatever reason give me his passcode, he has basically h

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70

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Prepaid chip activation

I want to switch to prepaid at&t, but I already have an unlocked cell phone, that is, I only need the chip, where can I get it? I need to go to the store or can I buy it online and activate it myself

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46

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How do I keep my prepaid balance from expiring?

I have a balance on my prepaid account. Each month my $30 payment has been coming out of this balance. However, I just noticed that there is an expiration date on my balance which is over $100. How do I avoid losing the money I prepaid?

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212

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Releasing a number from a plan

Hello, I'm on a family plan. I pay for my service on monthly basis to the account holder. Recently I asked the account holder to release my number so that I have my own account. The account owner is refusing to do so. What can I do?

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733

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Closed

I need a AT&T service representative

I had an AT&T account representative for our business account, but then she simply disappeared from the company. I've been unable to get a new one assigned to our account. I've called AT&T support multiple times but they don't understand me.

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233

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Bill payment and account restoration?

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

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222

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How can I view my actual installment plan document

I’m trying (so far without results) to find and print out my installment agreements on the 16 devices I have on my account. I can’t find anywhere to do so. The link on the installment plan inquiry page doesn’t go anywhere I can find. Please advise how I can get copies I can print or save. Thank you

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12

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Account history

Hello. I need history for April and May. I used at &t at that period but in June I changed company for a month and now I can’t see it in my app. Can you help me?

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153

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Trouble with new AT&T wireless

Has anyone else had trouble with AT&T? I signed up for internet and direct tv. When the home expert came he talked me into getting wireless through them too. I originally asked for a iPhone SE 2022 because that was the type of phone I had and was used to. He talked me into a iPhone 12 mini told

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88

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How do I get a Puk code

I need a puk code

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130

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