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Two Factor Authentication

I have an sbcglobal account. I am trying to set-up two factor authentication, but in my Account Security tab, the only option is to reset my password.  How do I go about adding two factor authentication?  

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1.7K

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AT&T Cor DF transaction on credit card

My wife ordered 2 phones at the AT&T store on Monday. A shipping hold was placed on one because of the credit card on file having expired. She paid the taxes with a credit card other than the one on file and was told the activation fee would be charged to our next bill. Today, Wednesday, I updat

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5.9K

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Changing my form of payment

I recently changed banks and closed out the old card, but when coming in here to put the new card for my auto pay on the site it needs me to verify the old one, which I can’t do cause it has the card number saved not the account number saved so I can’t change it. What do I do?

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75

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Care Code 902

I cannot login to my account. I have a new credit card used to auto pay this account but I can’t login to change the card number.

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4.2K

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Can I receive credit when cancelling service?

My account was paid in full for service through Dec 25, but I cancelled my service on Dec 3. I would like a pro-rated refund for the service Dec 4-25 that I am not using.

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313

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Print call and text logs from AT&T app from iphone

I was wondering if there’s an easy solution for printing out call and text logs off of an iPhone!? Says “print” at the top right corner but it does nothing. Tried the download as well and nothing! Thank u for your heop

Questions

154

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Process to forward emails from sbcglobal.net account to office365

We are purchasing a company and the two main users have sbcglobal.net addresses. We would like to start forwarding the mail received to these addresses into their new corporate addresses. What is the correct process? (not having luck finding documentation on this site - if you have a link, thank you

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1.7K

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Transfer Small Business Account to Personal

My current AT&T phone number is under a small business plan. I want to get my own personal plan and take the number with me. How do I get my small business phone number transferred to a personal plan? I have had a lot of trouble getting help with this in the past. No one ever answers the small b

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2.1K

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Account Not Linked

I tried logging into my account and it says I don't have an account linked with att. Been with them for several years now and have been paying on time. Why is my account not linked all of the sudden anymore?

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1.2K

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Not receiving option to pay in installments

Hello, I just added a new line to my AT&T account for my girlfriend (switched from Verizon) yesterday, and now we want to upgrade her phone. It’s an iPhone 7 that’s been completely paid off for years now. When I use the My AT&T app to try and upgrade her device, I’m only receiving the

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156

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Moving Abroad - Keeping Phone Number

Hello, I'm moving abroad in 2023 and was going to port my phone number to either Google Voice or Tossable Digits but an AT&T customer service rep said if I make a $100 deposit I can keep my US number until the end of 2023. It sounded a bit fishy. Is this legit? What if I am overseas for a long

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1.5K

6

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Lost att.net email account

I am trying to get into my att.net email account but it no longer seems to be available. Has something happened to the att.net mail accounts? All I can find online is that att.net is now currently.com. I see that I am able to access a yahoo.com email account using (my username)@yahoo.com instead of

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5.3K

3

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Closed

expired Northlane debit card

I closed an ATT landline account a while ago, and some time later ATT sent me the refund on my unused negative balance in the form of a Northlane.com debit card. But I didn't really pay much attention to it. But when I went to activate it, it didn't work, and then I noticed it expired, valid through

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6.1K

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My phone was lost and I need a new SIM card

Hi, I’m only able to message right now. I have an extra phone but no service. My phone was lost and is being used at this very moment. I didn’t have a PIN number on my phone because I was letting my kid use it for school related activities the very day I lost it. Can I provide ID online via email fo

Questions

471

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Hoping to get a payment extension

I do not have enough funds in my account to successfully accommodate the auto draft amount for my pre paid service today. Ample funds will be in my account this coming Friday though. Is it possible to get a payment extension that can occur on September 30th, instead of today? I've never missed a pay

Questions

409

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Applying the lifeline benefit to my wireless account.

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

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1.9K

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Setup account

I just got my phone and I activated it but won't let me setup ne ID

Questions

515

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HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

53.1K

235

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Note 20 ultra data download

Can i download my data off my note 20 ultra with a broken screen to a s22?

Questions

57

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Father passed away - unable to get help from AT&T over the phone

My father passed away and I am trying to cancel his DSL service. I have called every number on his monthly AT&T statement and no one seems to be able to help me. Have been on hold for over 2 hours and transferred to 5 different departments. Don't know what to do as AT&T telling me the accou

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81

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