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How do I continue using AT&T services after leaving the U.S.?

Hi all, I am currently on the monthly-paid AT&T Unlimited Plan, but for some reason I left the U.S. this year, and I am not planning to get back in the next one or two years. I am currently in China, though I am not going to use the cellular data, I still need to receive the text messages som

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ACP & Lifeline

Hello, I was excited to find out that AT&T offered a specific program through the ACP program, including the Lifeline program. I've had a rude awakening over the last 5 days. I had scheduled a broadband internet installation for this past Tuesday and was relatively surprised how easy it was.

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183

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Original iPad AT&T cellular service

I have one of the original iPad cellular service unlimited accounts whose price was never supposed to increase EVER but obviously did. I used to be able to move my cell service between different iPads. Which was convenient as I could take the most appropriate iPad with me on the road. Recently, it s

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272

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'AT&T Roam North America' for Mexico and Canada (maybe) is coming May 20th, 2016

So the new feature is "AT&T Roam North America" (linked to AT&T News), it's for unlimited calls & texts and the data uses your data bucket.  15GB Mobile Share Value Plans and up gets this for Mexico. Unlimited Plan gets Mexico AND Canada. Business Plans only gets Mexico (see below for which plans). 

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Phone coverage on Carnival (Breeze) Cruise to Cozumel, Mexico

I currently have the Unlimited Elite Package which says I have unlimited talk, text and media in Mexico. Is unlimited really unlimited and what coverage do I have while on Carnival Breeze at sea?

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1.5K

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Roaming Charges and suspended service on my Unlimited Premium Contract?

AT&T. I have been traveling back and forth to Mexico on a regular basis for 8 months now with the proper contract/package to be able to do this seamlessly with my phone, number, data etc.  Yesterday and Today I have received charges of hundreds of dollars for roaming which is included in m

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395

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Fraud by AT&T and unethical Customer Service. That are really Sales Reps

I was moving from Ohio to the East coast when my phone broke and my navigation wouldn't work so I couldn't get home. I have never had my own line before and have been on my father's plan for about 15 years. He wanted me to get my own line and had me transfer to my name. I am on unemployment and Medi

Questions

68

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iPhone locked

I purchased (bought outright) an IPhone 12 mini from a local Official AT&T store. It is now 14 months later that I’ve had AT&T prepay.I found better priced prepay plan else where so I call 611 and it begins. First I was told my AT&T iPhone 12 mini can NOT be unlocked because I have an in

Questions

48

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HBO MAX For Life - and new phone plans

Hi There, I have been receiving emails about my phone plan going up by 6 bucks and coercing me to change plans to one of the newer unlimited ones ( I already have unlimited but I also have HBO for life). The new plans do not offer HBO for life - so why would I want to change my old unlimited choic

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434

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

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619

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Why am I being charged on my bill? I have ACP.

I have been enrolled with the affordable connectivity program for going on 5 months now and haven't received a bill since until today when I checked my emails and received a notification claiming I owe $49/$28 for January and February. I'm very confused as to why this instance occurred without my kn

Questions

224

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Why doesn't AT&T honor truly unlimited data contracts?

Hey folks, new to the forums, LONG time customer (15 years if you consider the previous ownership), and owner of (at one point) four different lines (now down to two). Apologies in advance that this is going to require some reading. Skip to the bottom for the TL;DR version, unless you are an actual

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4.5K

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(Solved) "It looks like your AT&T subscription does not include HBO Max" after getting text saying I have it.

So over the weekend, I got a text from AT&T that says the following..."AT&T FREE MSG: Great news! Your AT&T unlimited plan gives you access to HBO Max(TM) at no additional charge. To start streaming: Download the app here: att.com/download4iphone1. Open the app and click Already Subscribed? Sign in.

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1.8K

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Tourists Over Locals

Why do tourists always get a better signal than locals in tourist towns? Does it not make sense for locals to get priority? It happens every year during tourist season.

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17

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Trade-In Stuck "In transit," 4th Bill No Credit in Sight

Okay not sure how this going to sound coming out, but I'm beyond Frustrated with this company. Recently (4months ago), I transitioned from my parent's wireless account to my own account and then after doing this upgraded my phone by paying off the Samsung Galaxy S20 FE 5G that I had on my parent's a

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60

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People's experience with unlimited internet plan and the ZTE MF279

I just got a ZTE MF279 internet device and signed up for the monthly 100GB data plan. I am very happy with the service it is providing me and it is so much better then the 3Mbps DSL I have been suffering with for over a decade now. I read about the rural internet plans that offer 250GBs and 500GBs,

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Postcard from ATT about unlimited data usage

Received postcard that wasn't clear about unlimited data usage as a Uverse customer (Beginning on May 23, 2016, we will be increasing your U-verse Internet data allowance to an unlimited allowance with a $30 value as a result of your having a TV product bundled with your Internet service.").  It doe

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Closed

Redmi Note 7 cannot find/activate the PureTalkUSA SIM card that cannot find/connect to a network. Zero calling, zero texting. HELP PLEASE!

I recently purchased the unlocked Global version of the Redmi Note 7 by Xiaomi and matched it to the AT&T-supported MVNO PuretalkUSA (Prepaid Plan: unlimited text/calling +3GB Data)Practically the second day after set-up the Messaging App wasn't syncing with the Xiaomi Cloud leaving me unable to sen

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357

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I need am Online internet access number

Provide me a internet number I can pay for monthly

Questions

28

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wow, help or a scolding...??? hmmm.......

first time in this forum- took less than 5 seconds before wanting to turn right back around and exit, but i just want to say this first... i thought this was supposed to be a supportive community or something... after reading 3 posts of people having difficulties, i would rather take my chances with

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47

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