
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Closed
I use my Kindle Fire to watch live TV from my office up until this last week. Apparently Uverse did an app update and now the current version is not compatible. When I search for the updated App in the App store the only option now is the Kids Uverse version. When I click on the link from Uverse.
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
Watching The Outsider during COVID-19 ... have noticed this with many on demand shows, premium & free and it’s annoying ... why WHY WHY. Are there suppose to be 10 episodes of something and two are missing?? Episode 4 and 8 are not on “ON Demand” .. so much fun watching a suspenseful show and missin
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
I am trying to use Emby which is similar to Plex. I can view Emby within my Network. But if i turn wifi off on my phone then we cannot connect to my Emby server. It says that we need to set up port forwarding to 8096. I have created the application under the firewall for emby and had it set up to po
Questions
• AT&T Internet Features
Accepted Solution
Official Solution
Will I lose my UVerse recorded programs if I change my Wi-FI gateway?
Questions
• U-verse TV Equipment
Accepted Solution
Official Solution
Closed
Check out these great tools available to you.
Questions
• AT&T Internet Installation
Accepted Solution
Official Solution
We have never had AT&T internet available at my condominium. I want to know why.
Questions
• AT&T Internet Plans
Accepted Solution
Official Solution
I have ATT Fiber and the Pace 5268A U-Verse Modem and a Google Wife mesh system (recently replaced with Netgear Router). I noticed that my WiFi connection was dropping every day or every other day and thought I would have more control by replacing the Google Wifi mesh system. Through research and co
Questions
• AT&T Internet Installation
Accepted Solution
Official Solution
I have one wired cable box with a DVR and two wireless boxes. After installing the new TPLINK Mesh router I incorrectly (I Guess!) connected the wireless boxes to the Mesh system. Now I can see my DVR recordings but they will not play, they say not connected to the network. I need to know how to
Questions
• U-verse TV Equipment
Accepted Solution
Official Solution
My uverse battery thing keeps beeping. I read that I would need to get a new battery, but I'm wondering if it's possible to just go without the battery somehow. All it does is keep power for calls, i.e. to 911, if the power goes out, right? My cordless phone doesn't work when the power goes out,
Questions
• U-verse TV Equipment
Accepted Solution
Official Solution
I am trying to generate a secure mail key to access my email, using Thunderbird. I have an [email scrubbed] email address, but my U--Verse account is under _____.att.com. I have been using the [email scrubbed] email for years. When I login to my U-Verse account, I'm using the ____.att.com userid s
Questions
• AT&T Mail Setup
Accepted Solution
Official Solution
I just installed a wireless receiver in my mom's bedroom. She records a lot of hallmark movies in her room. They appear in the recorded section on my TV receiver in the living room. Is there anyway to hide her bedroom recordings on my living room TV and visa versa? I don't want to see all of her
Questions
• U-verse TV Equipment
Accepted Solution
Official Solution
Is AT&T allowing existing users with uverse to keep it if they move or is it that once you move even if in the same neighborhood where it was available you lose it? For example, I know that it is available on my block as me and my neighbors have it now. If I move next door, will they force me of
Questions
• U-verse TV Account
Accepted Solution
Official Solution
I recently rearranged the room my gateway is in and need a shorter cable from my wall jack to the broadband jack on my gateway. What kind of cable would I need to use? Thanks.
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
I got a letter from AT&T UVerse saying that I need to call their numbers within 45 days to prevent an interuption in service to my phone and internet. I have AT&T long distance and a Earthlink ISP for many, many years. It is my understanding that AT&T UVerse will be making hardware changes at either
Questions
• AT&T Internet Installation
Accepted Solution
Official Solution
Upgraded from U-verse to Fiber. Unable to send email. Email service is with Network Solutions, POP3 using Outlook. Outlook error is Task '[email scrubbed] - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, c
Questions
• AT&T Fiber Equipment
Accepted Solution
Official Solution
There used to be a live stream of Bravo on Uverse.com but I don't see it there tonight. I can get to it through the link below but when I try to click on it I get a message that says it's not available for my region. http://uverse.com/uv/network/bravo
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
Hello, I moved apartment and unfortunately, new apartment has another provider. I canceled U-verse Sep 20th and returned my U-verce equipment. When I canceled, I heard that I will not be able to log in to my account in 90days. I saw "If i cancel my AT&T account will I lose my email address
Questions
• AT&T Mail Features
Accepted Solution
Official Solution
I got my fiber installation less than a month ago. A couple of weeks I noticed that the cable that was originally bundled with the rest of the telecom cables on the power post was hanging down close the ground. When the tech did the installation he had to run this fiber cable from the post in the ne
Questions
• AT&T Fiber Equipment
Accepted Solution
Official Solution
U-verse TV keeps freezing in the evening…..started this week. Works fine during the day.
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
My line was cut in my backyard and I need a technician to come repair it. I have AT&T fiber internet.
Questions
• AT&T Fiber Equipment