I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super sluggish and drops/never makes calls now wifi calling n/a. I'm pretty sure it this is due to 5g upgrades happening. issue with seeing screen shots , v

Hello Community, I am a student who lives off-campus and I am an avid videogamer. I connect with my friends frequently through Xbox Live. I want to play games with them online, however the AT&T Elite Internet Package that I currently have is too slow to handle the needs of Xbox Live. The internet is

I pay 55 dollars a month for 18mbps and I ran an internet test and it says I only get 1mpbs I thought it was a glitch so I started to download something and it actually ended up being true. if it wasn't for lock down I would of switched to a different provider by now. I know fiber isn't available in

Hello, Are there any residential, online gamer-centric router or service upgrades available for purchase/lease? For example, does AT&T have any plastic or glass optical fiber capable routers that support lower latency than standard issue equipment? I currently have the Arris BGW210-700 Wi-Fi Gatew

Well, ATT social media managers corrected my service a few months ago, and now it has dropped back down again. In fact, it has dropped lower now than it did before. The funny thing is, I am on 18, but can only get up to 12 MAX despite numerous speed tests with different services and at different tim

So, yesterday I upgraded to the Power teir exclusivly for the upload jump. I orignally had the 24-3 plan that was actualy giving me about 25-3.5. Yestarday the tech came out to install the new system and after 7 hours of work (actually) and numerous errors on AT&T's back end (port and profile pr

Started seeing these issues 2 weeks ago. Many symptoms. Poor response of dns, my BOVPN service going up and down, my voip service lots of jitter, very slow upload speeds .. 900 mbps on download .. the upload is 15 mbps .. so like Started logging Pings .. have the data in raw and graphed on timeline

When will i get att fiber in my area, my neighbors down right by us have it but it says its still not available at my location online which is odd to me because if my neighbor has it, it should extend to my area as well.

Every time I chat or call to talk to a at&t customer service rep they insist that I reset my modem.I have reset my modem over 200 times since I have owned it. The service is so bad that it even drops during chat sessions with att. During chat they ask for a phone number just in case you are disconne

I have a samsung S8 which when I connect to an At & T Wifi at home, starts to slow down internet on all devices connected to this network. The speed drops from an average 14 Mbps to 1 Mbps. I also see that the AT & T 4G is slow on this device. I already did a scan for malwares and monitored data usa

So I'm not a complainer. I have been genuinely happy with At&T U-Verse and Internet and have been a customer overall for going on 20+ years. I currently have their 1000 mbps package and when testing the speed on the gateway, it does indeed show 989 mbps. But like most of you, I work through WiFi. I

I've just been told by Darcey at the AT&T Fixed Wireless Technical Support center that there has been an ongoing problem with the service for three weeks. He tells me the ticket for this issue is AL25446397. He said the "AT&T Experts" have been working to resolve the issue (for three weeks) and ther

I have AT@T Fiber, I got provided with a BWG-210 Modem/Router with Wireless, but many of my equipment cannot see each other in the network, for example My 4k 65' Vizio that is connected to the wireless is not reachable from my iPhone 11 Pro, when I try to use the VizioCast application or cast from a

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

I had someone log into my wifi, without me knowing who it was or how they got the password, somehow. Only found out when a neighbor asked if he could borrow my wifi also. So due to that I changed my password. But now ever since then I have been having trouble with speed more than I did before. How d

We live in an area of Leander Texas that has copper to our homes only.  There are new build homes going in across the street and Spectrum is putting in fiber to those new homes.  We want fiber too and ATT fiber service, at that!  How does my community go about getting our voices heard and getting th

Ever since I switched from prepaid unlimited to postpaid unlimited plus, my data has been incredibly slow. Videos buffer, pages take long to load, sometimes even time out. My software is up to date, there are no carrier updates. I’ve went all the way through the troubleshoot page, twice. It happens

For 3 years now I have been a customer of AT&T due to lack of providers in my area. I live about 1 mile outside of town and the fastest I get is 10mbps. Which translates to download speeds of 1.3 mb/s. I am also running t-mobile's home internet and it gets the same speed due to the poor signal.

My mom has used a 3G AT&T wireless home internet device for a couple of years without issue. AT&T forced her to 'upgrade' to a new IFWA-40 device and speeds have plummeted to 0.07Mbps on 4 bars of signal strength. Device has been rebooted several times, I have followed AT&T's troubleshoo

I’ve been a customer over 3 years now and I’ve had a iPhone 10,11 and now a 12 mini and every single day that I’ve had this phone it’s been nothing but trouble. Apple support and anyone not one employee at the AT&T store can seem to remove my old email and replace it with my new email. Since I’m