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Google Pixel malfunction only on att 1 gig fiber

When I use apps from Google like Google drive on WiFi they simply do not work. They continuously load, I cannot upload to Google drive, I cannot use my work email.

Questions

24

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I get approved for ACP program

How can I add this benefit to my wireless account ACCOUNT (Edited per community guidelines)

Questions

170

3

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Months of consistently underwhelming ATT Fiber 1000 Speeds

Long story time, buckle in New ATT Customer as of July 2020, made the jump from Spectrum 400 because I purchased a new home in an area with ATT Fiber 1000 and it was at a price I could not resist, especially because I work from home and the upload speeds! Those sweet sweet imaginary upload speeds

Questions

348

4

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Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Questions

52

2

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Bad network hop on AT&T's network

I work from home every day and am sick of AT&T's awful network performance. Frequently access to my company's resources (via VPN) is handicapped by a bad node on AT&T's network.  In this case it's hop #4 so pretty much everything I do experiences latency. This is an AT&T router:

Questions

115

2

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Aggressive bend in fiber line

So I went to install the panel that the tech had to remove in my closet to get to connect the fiber and ethernet cable to the converter. While I was there I noticed that the fiber line is not only aggressively bent in two places, but there is a slice through the insulation of the fiber optic line. I

Questions

419

1

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Where's my $700 Credit for Trade In

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

Questions

309

2

Why does the store in Hot Springs Arkansas make their employees check in with the manager before they complete the transaction?

I go in and they try to sell me internet or TV.  I don't want either......I just want to pay my wireless bill or I need my phone fixed.      But before they take my payment, they have to go check in with the manager who is tied up for 10 more minutes.       I

Questions

29

5

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Wrongfully charged

We are getting charged from an iphone 14 we did not receive. me and my wife recently ordered a phone through the at&t branch in LA, but store manager then ordered the wrong phone so she canceled it immediately but it was already processed through my account, she then canceled the at&t accoun

Questions

20

1

PHONE IS NOT ABLE TO SIGN IN TO INTERNET

Been trying for 3 days to use my Smart Home App on my phone (Galaxy S21 5G)--every time I sign in I get: UNABLE TO SIGN IN Uh.Oh. You need AT&T Internet Service to sign in. If you are an AT&T internet customer, you may need to sign in with a different user ID or link you account to your User

Questions

363

5

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Wired connection

My wired connection has been blinking orange consistently over the last few days. My connection has also been spotty and specially problematic when I'm attenting virtual video meetings. 

Questions

54

1

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300 mb internet with super slow page loads

I have att Fiber 300 and it is running as slow as dial up on page loads.  Speed tests show 395 down and 359 up, but this is not translated to page loads. I have reset my modem numerous times, I have hardwired and wifi connections that all will freeze/slow down.  After reset it works for a few hours

Questions

533

0

0

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Connectivity problems since fiberoptic installation

Recently AT&T upgraded my Mom's internet and installed fiberoptic cable. Her internet was fine before but AT&T said they would no longer support her system if she didn't make this change. (I confirmed with AT&T that this was really a thing and not an excuse to get into her home). Well, e

Questions

127

1

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Wi-Fi Speed Test

I have a Pace 3801HGV Gateway located upstairs with 24 Mbps internet speed plan. The maximum Wi-Fi speed test next to box with everything else turned off is 14.9 Mbps and down stairs the speed drops significantly too around 10 Mbps.  Is this the best speed possible for the Pace 3801 and DSL li

Questions

186

8

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Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

44

2

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BGW320-505 ethernet slower than BGW210?

Recently got a BGW320-505 delivered and setup to my location and noticed a few changes between that and the 210. The wifi connectivity of it is amazing. Solid speeds on ethernet, 950 down 920 up. Usually ingame with the 210 I would get 1 ping or 2. Now with the new 320 I cannot get under 20. Is ther

Questions

1.1K

5

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AT&T fiber (1000 Mbps Plan) slows during evening to be unusable

Recently have started experiencing slow downs on my internet service in the evenings. It is most pronounced from the hours of 8pm to around midnight. I have talked with other neighbors in my addition who have the same service and they are experiencing slow downs as well. I will attach a screenshot o

Questions

1.4K

6

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West San Antonio Outage

My WiFi and cellular connectivity has been horrible the past 3 days. Is there any updates on this “outage” I can’t find any information.

Questions

62

1

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Fixed Wireless Internet spotty, awful during day and fine at night.

The best way for me to explain is, i play a lot of video games, and normally experience 60 ping with no packet loss.. no lagging at all. About a week ago during the day, specifically between 10am-10pm, the wifi is HORRIBLE. Im talking 200-300 ping with 20%-30% packet loss, but when its past 10pm im

Questions

160

3

Anything I can do to get faster speeds with my 1gbps fiber?

Disclaimer, I'm writing here because there were no posts from 2020 in my search. So, as stated above, I am looking for some method to enhance my wifi/ethernet speed on my fiber 1gbps plan. As of now, I am seeing download speeds of ~300-350 Mbps with ethernet and VERY slow speeds over wifi maxing out

Questions

116

1

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