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eSIM on prepaid

How do I switch to an eSIM when I have a physical SIM? Stores won't help you as soon as you say you have prepaid. I want to know before I get a new phone that requires one for dual SIM.

Questions

 • Account & Usage

82

1

0

Not able to make or receive calls with new sim card

I received a new phone that had a new sim card with it, for the 3g shutdown. I activated the sim card and put the new sim in my unlocked a71 5g. Everything was fine for a week or so but all of a sudden, I can not make or receive calls. I am able to text tghough. Do I need a sim for the 5g phone?

Questions

 • Android

1.1K

3

0

iphone 5 unlock

hii live in UK and thought it would be cheaper if i buy an iphone 5 from USA via ebay but not sure with the locking phone system and how to unlock, does AT&T locked phones work on any UK sims ? and how do you unlock phones, with prices if you could thanks

Questions

 • Apple

623

3

0

0

New iPhone 7 Activation error

I bought my new iPhone 7 yesterday and i can't activate it.   This is the error message that comes up whether I use my old SIM card, the new SIM card, wifi, cellular connection,  or hard restart.  Nothing works.   Could Not Activate iPhone we could not complete the activation your iPhone.  The SIM c

Questions

 • Apple

295

2

0

0

IMEI not recognized to unlock iPhone

I bought this iPhone at the att store about 22 months ago. I have paid off the phone and am switching to verizon; however, i need to unlock the phone. I followed the step by step and it does not recognize the IMEI # and to dial another # to get the device's IMEI. I know the one i am entering is corr

Questions

 • Apple

80

1

0

STATUS unlock Sim Still pending

After more than 10 days the Status for this request still in pending, at least decline it to request a new one. Request #: NUL392463535025

Questions

 • Apple

21

1

0

unlock for foreign use

I want to use my LG phone abroad. How do I get sim unlock code?

Questions

 • Other Phones & Devices

58

1

Prepaid plan Activation Problem

So I am currently in the process of switching both phones and companies from straight talk to AT&T.  Im going from a galaxy luna pro to a note8 that has been used for AT&T service before.  I bought the bring your own sim kit and 45$ prepaid plan which arrived a few days ago.  I put the sim in and fo

Questions

 • Plans & Features

431

1

0

0

Sim detected, no signal

A year before i've got a Motorola G6 from AT&T. This phone has been unlocked when it was bought. Here is what i've been digging: I've checked this site "https://www.imei.info/" and i've found out that under "Network Status" said "Fraud identified" I was hoping someone could help me tracking

Questions

 • Other Phones & Devices

169

1

0

0

Port current AT&T number into a prepaid plan.

Hi, I have a AT&T number and part of a family plan as of now. I am looking to get a prepaid connection just for myself and want to have the same number. While selecting the plan online, it shows that they will be sending me a new sim card. So how do I get to keep my number?

Questions

 • More AT&T PREPAID Discussions

55

2

0

Need new eSim, cannot receive texts

Hello, I accidentally deleted my eSim and need a replacement, I followed the directions on the website but when it prompted me to get a link/QR, I needed to get it on my phone number... I cannot get texts because I need a sim card... Is there a possibility I can get this sent to my email instead

Questions

 • Apple

26

1

0

Do prepaid plans offer DualSim Card needed for Iphone 11?

I have purchased an iphone 11 outright. I would like to purchase the AT&T prepaid 12 month plan. Does At&T offer that plan with a dual sim card?

Questions

 • Plans & Features

42

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

63

4

Esim

Does AT&T offer E-sim for Samsung smartwatch? I have the Watch4 Classic LTE. I would like to use it by sharing the same number as my cellphone.

Questions

 • Account Features

210

2

0

Question about purchasing sim card kit question (returning US citizen trapped in India)

Hi,I'm currently in India under lock down (I've been in india since September). April 20th I return and will go to Maryland. I have an unlocked iPhone Xr. I want to buy a prepaid sim card kit now because shipping may stop due to coronavirus. This means it will sit in my friends house for 14-18 days

Questions

 • Account & Usage

33

2

0

Unlock the AT&T iPhone

I purchased a used iPhone online from eBay. The seller mentioned that the iPhone is unlocked, as seen in the original listing below snapshot. But I found the iPhone is locked, as in the below image from iPhone info. Also, it cannot be unlocked because it is not fully paid off, as

Questions

 • Apple

52

2

0

Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Questions

 • Network Coverage

45

2

0

Reactivate eSIM?

I have a data plan for my iPad. AT&T mistakenly cancelled my data plan, which caused an error message of "SIM Failure."  After contacting AT&T support, they reactivated the data plan for my iPad, but I still get the "SIM Failure" message and cannot connect to any cellular data.  I

Questions

 • Apple

383

1

0

AT&T Refusing/Unable to Activate SIM for Unlocked Samsung?

RE-POSTING this for others who may have the same issue, as AT&T made my original post private. I was mugged abroad and my phone was taken. We got a new SIM directly from the AT&T store within a few days (and reported the IMEI stolen), and I bought an unlocked phone while still abroad from

Questions

 • Samsung

110

0

Can't activate prepaid sim

Hi, I have a store-bought prepaid sim that I want to activate, but I am unable to do so even after following instructions and typing in the plan code. I cannot call for help as my phone is yet to be activated. I reached out to AT&T through live chat but they weren't able to provide assistance. T

Questions

 • Device Features

59

2

0

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