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unlock phone for travel abroad

I am currently traveling abroad and I purchased a sim card i cannot use with my phone. my phone should be unlocked because I paid it off but when I use the att tool to make sure its unlocked with my imei number it says the phone is locked to another account, perhaps my prepaid account? 

Questions

391

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Accepted Solution

How to get my daughter a UK phone number on her iPhone 12 since she is relocating there

My daughter will be relocating to London for the next year. How do I get a London Phone number on her iPhone 12?

Questions

48

2

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Upgraded a line, use the old SIM or new SIM?

Hello, I've recently upgraded one of my lines and purchased an iPhone 13 pro max with an installment plan. I received the phone yesterday without a new SIM card; it was odd since it came with an iPhone 12 purchase last year. But, I simply put my old SIM from the old phone and activated the new pho

Questions

4.1K

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Black listed S22Ultra

I bought a Samsung S22Ultra on ebay around a year ago as a black listed phone(At&T) Got it from USA and I am in Lebanon. The seller is not the original owner of it, he buys many phones from owners and sells them. There are tutorials on YouTube on how to remove them using a website but I feel lik

Questions

245

6

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No service on new device, already activated and number port confirmed

Cannot figure out how to get to a human using the customer service numbers. Hoping for some help here. Here's the background: I'm switching to ATT prepaid from Cricket using a new unlocked pixel 4a I just bought.  I ordered and received a SIM card from ATT in the mail that has my old phone

Questions

3.1K

6

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Unlock request denied

Hello, recently I bought an old iphone (Iphone 4) from Goodwill in Ebay. Everything looked good, however the phone is tied with at&t. I contacted apple, but they told me that I need to contact at&t for help. When I submitted an unlock request, they first sent me an email for conformation an

Questions

36

9

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Sim Card not fully working

I have an an AT&T prepaid phone fully working, and I just bought an AT&T compatible tablet from online. I tried to move the Sim card from the prepaid phone into the tablet, I can see the AT&T signal bars on my phone but there's no access to the Internet. What needs to be done?

Questions

45

5

Accepted Solution

Locked AT&T Android for prepaid?

I was given a locked Galaxy S-21 that is locked. The phone is more than likely not paid for or I don't think this person would have given it to me. Lol My question is:  can I use a at&t prepaid SIM in it?  8 don't want to buy a SIM and then it not work because it's on some list or so

Questions

28

1

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Buy locked Iphone

Hi ! My name is Oleksii I am from Ukraine. 3 years ago i bought Iphone 11ProMax but some times later I undertood that this device was locked. I use it with r-sim but now i can't do it and my phone doesnt work. i cant buy new phone. Can you help me with Unlock ? i find it in your web-site that ex-own

Questions

26

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Need Network Unlock Help

Hey, I just bought an S22 on Amazon, it was listed as "used - new condition"  and locked to AT&T. I figured that I could use the network unlock service upon delivery to switch to my current provider. However, when entering the IMEI number the AT&T portal gives an error message asking f

Questions

26

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Unable to unlock phone

I had my phone with AT&T & my father set up the account. he has passed now, so i don't know my account number or the email he used. I can't submit an unlock request online, and customer service either runs me in circles or straight up hangs up on me. I know my phone number that is no longer

Questions

30

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I couldn't make any call using att service provider

Hi, Recently, i have changed my network from mint mobile to att. And from then i couldn't make any calls(receiving or calling). They were showing that device is incompatible for making calls. How it is even possible with mint mobile. They were asking me buy a new mobile which will compatible with ne

Questions

106

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Esim

I have an J7 android I’m trying to get activated, it’s esim capable can I activate it without receiving the esim through the mail. I need it activated sooner

Questions

46

2

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Accepted Solution

Samsung S22 Ultra Bought Outside US

I just recently moved to the US and have an unlocked (open line) S22 Ultra. Why does a post paid AT&T sim doesn't work? how can I fix this issue?  Thank you for advance answers.

Questions

348

16

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Accepted Solution

UNLOCK ISSUE. Please help! "We can't unlock your device. Service for this device was canceled within the 14-day return policy period."

Hello, On May 10, 2023 I purchased 2 X iPhone 14's directly from the AT&T website in the U.S. and paid the full price, ie. no equipment contract going forward. All we are paying for now is our Usage Plan. It is now December 8, 2023 and we've decided to move back to Canada in the new year and I f

Questions

184

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Trying to unlock iPhone-AT&T denied-unpaid balance?

I got my iPhone 6 back in 2018 from my brother, who upgrades to the newest iPhone as soon as they come out. I had no problem inserting my Cricket SIM and continuing my cricket service because the phone wasn’t locked. I got a new iPhone in 2020 and haven’t used the iPhone 6 since then. When I tried g

Questions

262

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remove sim card Samsung a14s

new Warranty replacement device

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19

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Sim card from apple iphone 6 to an android LG g8 thin q

Its not letting the sim connect to the frequencies the sim came for the iphone and is at&t but the android is a used one from a friend and was on tmobile is there a way to make it work?

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24

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My plan $300 per year prepaid - need new phone

I have a cracked screen A11 that works. I have a prepaid $300/year with 16gb/month data plan. I want to buy a phone from Samsung website, an A54. At&t says buy the phone from Samsung and order a sim card from At&t and I keep my phone number and all data will transfer to the new phone, data,

Questions

50

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APN Settings for Dell Latitude 12 Rugged Extreme Tablet 7212

My Dell rugged tablet has windows 10 and the ATT sim card is recognized by the OS but shows no service. I called customer service but they were not familiar with the configuration of the windows based tablet. What APN settings should I use to? The options are: Profile Name- APN User name Password

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60

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