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Fraud: Two iphone X bought under account

One of my friends saw today that someone has fraudulently bought TWO iphone X 256 gigs under her name on at&t. She had to pay the first installments and now at&t storepeople are asking her to get in touch with fraud dept. I am also worried about my own account security after this (apparently she had

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629

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Stolen never received Gift cards

We recently signed up with atnt wireless service and were promised reward cards and today when I went to check status it said that it was delivered and after calling the reward center I m finding out that 4 of them were activated and were used by someone at different locations within 20-30 miles clo

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42

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Fraudulent new cell phone was purchased at same location 2 hrs after I purchased by upgrading an existing line 2 hours prior to same phone

Fraudulent new cell phone was purchased at same location 2 hrs after I purchased by upgrading an existing line  2 hours prior to same phone

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25

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Account opened in my name how do I remove and fix my credit report and score

Account opened in my name they say I owe 1500.00 balance from year and half ago I just found out about this account how do I remove and fix my credit report and score 

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42

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Phone camera has been hacked need help securing account

I believe that the camera o. My phone is being monitored by an outside malware and here are also sounds being cast through my phone that are not from me or the individual people that I call or speak to on the phone

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14

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contact at&t from abroad to remove my email address from a stranger's account

I have been receiving emails from At&T since December about a USA wireless account that does not belong to me. I live in the Netherlands and have tried to find ways to contact customer survices which doesn't require me phoning internationally or signing in online with an at&t account. I woul

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13

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Breached Email

My email has been breached and even though I have changed the password 40ish times, the hacker still gets in. Is there a way to lock the account or something so nobody can sign in? Have been in contact with AT&T customer service for the last few days and the only thing they will assist me with is te

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33

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Email Login AT&T

Can't login into email, says password is incorrect and locked account. Went to change password and it says security question answers are incorrect even though they are what we put. Need Help!!!

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46

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Email not logging in

Hi all, I'm trying to sign into my att email. It seems as it is trying to sign me in then it just says logout successful in the tab. I was wondering why this is happening and how to make it stop so I can check my emails. Thank you all in advance

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45

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Closed

cancelled account

cancelled account and suspended lines fraud team cancelled service and lines

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72

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LG V35 Android 10 security update?

Hi, Was happy to get Android 10 on my LG V35 in May but there have been no security updates since then.   AT&T was doing security updates for this model roughly every 2 months prior to that with Android 9, but we're still at the April 1, 2020 Android security patch level since the

Questions

157

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Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

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55

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Unlock iPhone

I bought an iPhone from a AT&T client, after 15 days he called AT&T and told the iPhone was lost/stolen so AT&T listed the IMEI in the blacklist and now I am unable to use the SIM card in the iPhone. I have text messages, money transfer to his bank account, box of the iPhone, .... . I

Questions

206

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Websites Silently Blocked

I'm getting notifications about blocked websites from the mobile app but I'm not getting that message on my laptop when the block occurs. It appears based on the attached screenshot, that the blocked website is an ad server on a large media website that I'm viewing.  If I directly go to that w

Questions

54

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Cant send email to my sub account

When I try to send a email to my sub account, I receive this error response. Along side this issue I cannot receive any emails from anyone else. They send out fine but can not receive any in return. 550 5.2.1 <subname>... blank mailhost - invalid address, relay=[209.85.218.49]

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66

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Fraudulent Billing

AT&T Fraudulently bills $397.17 per line for “no conditions” trade in, for phones they received over 3 months ago. I have called in repeatedly, I have provided the tracking numbers for the trade in phones that have been in ATT possession for 3 months, I have emailed all of this information to A

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18

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How to Improve Call Protect Spam Number Lookup?

I have an idea to improve spam number lookup in AT&T Call Protect. Right now I can’t do a hard press of a number to see if it’s legit or not. The only options when doing a hard press are (1) call the number or (2) cancel. What about a third option: "lookup" up the number hard pressed? if this

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23

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Unlock provider to use att services

I want to unlock a Samsung galaxy SM-S326DL(GP) that my friend gave to me to use on att service provider

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12

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Forgot secure mail key

I set up ATT email on my laptop and used a secure mail key for the password. Now I am trying to set up a new laptop with ATT mail, but can't remember the secure mail key that I used. How can I find it? My email client just shows "dots" for the password.

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80

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Identity Theft Caused by Illegal Device Management

My identity was stolen over two years ago. I had AT&T postpaid at the time. I have been disputing the account since I was told it was suspended on 09/11/21 and haven’t gotten anywhere. I’ve purchased about 15 new devices, switched providers numerous times, keep changing my phone number and email

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26

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