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Promotions Department blatantly LIE to secure sale. SCAMMERS

Earlier this year, I saw a promotion on the ATT website saying you could get a free iPhone XS, if you added a new line. I called to inquire about this and was transferred to the promotions department, where I spoke to some lady with an Indian accent named "Rose" or some similar fake name. I asked if

Questions

 • Phone & Device Upgrades

81

3

0

How do I make my at&t samsung tab e to support sim cards outside USA to make phone calls ?

My mama has gifted me at&t tab and it supports sim card too. I am residing in Nepal. And I am not able to use it to make phone calls and messages through my local carier. Every time I open dial up app to make calls it directs me to at&t id. I need support to make phone calls through my local sim car

Questions

 • Samsung

17

1

0

When is Samsung Galaxy Note 10 unlocked (SM-N970U1) getting the Android 10 OTA update?

When is Samsung Galaxy Note 10 unlocked (SM-N970U1) getting the Android 10 OTA update?I heard roll outs have started.

Questions

 • Android

172

2

0

unlocked phones on AT&T

I bought a unlocked samsung note 20 ultra phone want to switch out my note 10+ that is on the AT&T network .. Any ideas on how?

Questions

 • Samsung

54

9

0

Getting shafted by AT&T worker

So we had four lines with T-mobile and a guy talked my mom into switching over to AT&T, but being I had just gotten a new Samsung galaxy S20 through T-mobile he said I had to switch with one of their phones, I got the same phone and was able to switch everything over thankfully but I still owed

Questions

 • Samsung

16

0

0

Samsung Galaxy S8+ is showing two logins on app at same time

Good morning,I noticed on an app I logged into from my Samsung Galaxy S8+ that it is showing two devices signing in one minute apart. One from the Galaxy S8+, and another from the phone model model number. How would this happen?

Questions

 • Samsung

14

1

0

Problems Dialing then repeated notices about power sharing

I have been having increasing issues with a Galaxy S4. It started off with issues of dialing out from home.  I could receive calls but but I could not dial out.  The S4 would try to dial out but could not.  Going a 20 to 40 feet from my home would resolve the problem and it would dia

Questions

 • Samsung

47

6

0

Are You Having Problems Receiving Samsung Smart TV Promotion ?

In April 2016 I upgraded my Samsung Galaxy phone to s7 Edge.  At the time I was told if I opened a Direct TV account I would receive a free 48” Samsung Smart TV. It is now August 25, 2016.  I have been trying every month to get the TV.  This month I made 8 phone calls to AT&T.  The phone calls laste

Questions

 • Samsung

485

6

0

0

Can't set up ATT Secure Family

Will not let me set up. I have downloaded the app several times, cleared cache, etc. It just keeps saying "sorry, something went wrong, try again later." I am paying for this and it is not working!!! I have an Android Galaxy Not 20 Ultra.

Questions

 • Account Features

19

5

0

S7 firmware

I tried to flash the firmware from at & t and gave me error on the flash, so i was looking in forums and i found that the 930U is compatible on g930AT&T, can you tell me if this is true?

Questions

 • Samsung

12

1

0

Voice-mail

I factory reset my phone but I'm still locked out of my voice-mail. I don't understand.

Questions

 • Samsung

18

1

0

Samsung Galaxy Note Edge Lollipop update fails

I am having issue with upgrade to lollipop with my Galaxy Note Edge. Download runs successfully. After initiating the update, the phone restarts & runs the update for 1% & then fails. I have tried multiple times. I have an app called Airwatch which is an MDM app required by my company to use company

Questions

 • Samsung

2K

8

0

0

Will Galaxy S5 Active Get Marshmallow Update?

Hi all, Will the Galaxy S5 Active get Marshmallow (Android 6)?  I know AT&T doesn't release schedules, and I am not looking for that.  I would just like to know if they are planning to update it. I still love this tough as nails phone, but I'm really jealous of my girlfriend's Nexus

Questions

 • Samsung

678

3

0

0

S9 Android pie update

I haven't received an update. And What if my phone is unlocked, but it's AT&T phone. Can I still receive an update? And the phone located overseas and using different sim card. Can it still receive an update?Thank you

Questions

 • Samsung

311

1

0

0

Visiting US

I am visiting the US and received the message of roaming Safaricom via AT&T. I can receive calls and texts from Kenya where I live but have no service in the US. My phone was purchased 3 years ago in the US and I had AT&T GoPhone plan. I no longer have that number but need service while in the US. C

Questions

 • Android

34

1

0

Could AT&T Give me Just 1 Reason Not To Leave? Loyalty?

I'm an existing post-paid customer paying $157.80 per month for two lines of service ($1,893.60 annually). 1 line with Data Unlimited for 4G LTE ($45.00) and the other with DataPro 3GB for Smartphone 4G LTE($30.00) data plans. Our peak usage since the first of the year has been 22.2 GB in

Questions

 • Wireless Billing

491

9

0

0

phone not allowed MM#6, single owner for 3 years

Bought an AT&T Samsung Galaxy S7 at Best Buy in Austin Texas, paid for it in full over 2 years, unlocked it through AT&T, changed providers and it worked. I have used it in Texas for 3 years. 3 months after switching I am now abroad trying to use the phone under a different carrier and I run into ph

Questions

 • Samsung

2.4K

1

0

0

No Software update since I bought this phone in March(S20 ultra 5g)

Samsung S20 ultra 5gI am stuck on Android February security patch. Yes, I checked att device support page>software update. My baseband is G988USQU1ATAW vs G988USQU1ATCT(that is being updated)What is going on.

Questions

 • Android

239

2

0

$$$$$$$$$$$$$$$$$

I ordered internet service on the 8th of May. It got cancelled on the 11th. I am YET to receive my refund for the $100. It’s been 2 weeks. I have called FOUR TIMES NOW and every single time, I get an Indian person who has absolutely no idea what they are doing. I’m at the point of getting a L A W Y

Questions

 • AT&T Fiber Equipment

3

0

0

Preorder ultra note 20 don’t do it

I preordered note 20 ultra with your customer service department I was offered note 20 ultra 1,000 off when adding a line to exsist ing account or upgrade any ohone that has $60 value. Well I have them serial for phone not on my contract added a line and all. She said order didn’t go through. Conven

Questions

 • Android

83

1

0

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