My Samsung S21 Ultra keeps freezing up, and it's happening more often recently. I have deleted most apps, closed all open windows.... everything they have told me to try.  I finally filed a warranty claim and they are going to send me another phone (same phone).  Is the phone they send to

I'm looking to upgrade my prepaid phone, but don't like any of the current prepaid phone at&t offers. If I purchased a new post pay phone from AT&T, could I use it with my existing prepaid account without changing to a post pay account?

I understand first bills are higher. However, when I established new service in the ATT store, I showed them my special offer for fiber customers.  I assumed the employee put the rate plan in.  My online bill reads as if I just walked in off the street and was offered no discounts. 

Hello, I had been appalled for quite a while that my elderly mother in FL was paying $50+ taxes/fees for a landline that provided her with local only calling. I finally decided to do something about it. I went down there last year and set her up with the same VOIP system I had been using.  Sh

My old 3G Nokia flip phone is getting disabled by AT&T next week when they shut down their 3G network - I got a replacement phone through them, the Alcatel SmartFlip phone. My old Nokia dumb flip phone had a great piece of software called PC Suite that I could use to hook the phone up to the PC

Does anyone know the direct phone number for device unlock department?

My Kroger prepaid AT&T phone is malfunctioning won't recharge so I need to replace it before it dies with another Kroger prepaid AT&T phones If I buy the phone can I automatically add it to my account and replace the old phone and keep everything the same. I don't want to alter my plan or

My 7TPro McLaren just stopped being able to make and receive calls as of yesterday. Anyone know how to fix it? Support keeps transferring me around, and I never get a straight answer.

Unable to receive text messages from all numbers in any group chats with mixed iPhone and android users. They can see my messages but I can’t see theirs.

iMessage and cellular data don’t work away from home WIFI. Apple sent me a new phone but the problem still exists. When I’m in my car nothing works

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Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

I am still paying off my current phone, but I got a new phone from Samsung site. Is it possible to activate the new phone to use and still continue making payments on the current phone.

Me and my husband separated and we called and asked to have separate bills. Well that worked but on the app we still see each others plans . We want to have our own separate apps as well. How do we make this happen so we don't see each others personal information.

I purchased the new Z Fold 3 but decided that it wasn't for me and initiated a return. I used the return label to ship the phone back and I've been waiting for it to be credited back to my account so that I can purchase a different phone. When I check tracking it says my package is available for pic

I want to block a phone number

How do you enable VoLTE on a Moto Z2 Play phone? The device hardware itself supports it if I understand the documentation correctly. So is there a special software or configuration setting to make VoLTE work on the AT&T network?

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Looking to get a new phone, is it possible to pay for it through installments while currently on a prepaid plan?

When you open the "AT&T Cingular Flip 4" phone, there is an encircled number, on the top left of the [Main Screen], right next to the AT&T logo. Mine is at 2, but it doesn't seem to have a relationship to neither [Text Messages] or calls in the [Call Log]. What is it? The online manual doesn