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Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!
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Account Features
My home land line and BOTH cell phones have had spotty (at best) or completely non-existent service since late January. We've been at this location with AT&T for 12 YEARS with only the occasional hiccup. I've now spent over 9 HOURS in 4 different chats - with 4 cases being opened - and AT&T has done
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Wireless Account
I have the highest tier of unlimited data on my iPhone 12 ProMax. I work in a busy area of SE Houston and frequently have full bars of coverage on my phone. However, I get less than 1mbps download most of the time. I think it’s due to the bandwidth of the towers, since I am close to a tower with ful
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Network Coverage
Purchased a Galaxy S23+ and during setup I used my S20+ SIMcard to activate it... now I would like to use the S23+ SIMcard I got with the phone itself... but after Installing, it is not allowing calls or mobile network connection. Please help me resolve this issue. Thank you
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Samsung
I been told that i need to send a government issue ID to [email scrubbed] but when i send the email it does not go through. i can't use my phone. Can someone please help me. What is the right email? I walked into the At&t store but they can't help as well. Customer service has been a dead en
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Account & Usage
Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel
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Account & Usage
I did a network reset on my galaxy s9 and now I cant call text or go on the internet how can I fix it?
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Android
Closed
I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
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Wireless Billing
I want to remove combined billing asap. It's a total scam to lock in ALREADY loyal customers. It prevents the ability to pay off remaining contracts and upgrade phones (or unlock your phone so you can go to T-Mobile instead). After 4+ hours on the phone with ATT customer services, 1 hour at the
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Wireless Billing
I have been a at&t customer about 2 years I've had numerous issues and disruptions to my service. I am also a small business owner and depend on my phone to continue to have business progress long story boring. On feb21st I went into a At&t store and made a $140 payment the amount requested
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Wireless Billing
We are having trouble logging in to the corporate account for small business. Every time we try to login, we get an option to send a code for MFA, which is fine. But the options are only the phone numbers of employees. As an account admin, I should not be contacting the employees to give me the code
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Online Account Access
My dog ate the Green wire that goes from the wall jack to my ATT modem. It is smaller than a Cat5 wire, but I don't know what it is called. What is it called and can I purchase one from Best Buy or somewhere. I need back up ASAP. Hopefully it is not a ATT thing I have to wait for.
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AT&T Internet Equipment
I had a problem getting a new sim card for 2 phones. One of the phones was disconnected in the process and did not work for 10 days. To resolve the problem my accounts were closed then reopened. Now I am paying more. This company performs the worst customer service I have ever received. I have to pa
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Wireless Account
ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.
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Wireless Account
Closed
Since November 16th I've paid all account to off to reactivate my service in total 1400 dollars if course they take the payment and then I was violated by shady sales tactics wasn't able to get order my way and was trying to be forced to pay and get me device the way sales supervisor wanted she over
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Wireless Account
Of shore sales lie manipulate lie about not being able to look up accounts pursue sells at all cost even if u have account info to continue they will tell u they can't but they can will try and tell u they must verify u to transfer u just to gain access to account a ruthlessly hound u and tell u tha
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Wireless Account
I am trying to contact Lynn, the rep who escalated my problem and opened my case
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Wireless Account
Account opened in my name they say I owe 1500.00 balance from year and half ago I just found out about this account how do I remove and fix my credit report and score
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Wireless Account
fraud at&t help support fraudulent action stealing active sim card account and information
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Wireless Account
I have had no Internet access on August 14, December 13,17,21,23,and 25 of 2018 so far.... There may have been more days but these are the dates I charted down because it became so noticeable. The Hotspot is lit up green and it appears wifi is working, it says I have wifi, but I am not linked t
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Wireless Account