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Pace 5031 gateway will not connect with Airties 4920...so frustrating

Greetings all- Having connectivity issues during the pandemic, which is a huge issue trying to work remotely. AT&T sent me an Airties 4920 extender to try and stem the problem, but I cannot get it to work- have tried for hours.  Any idea how to proceed?  Others having this issue al

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I disconnected my ATT internet and they said they would email me a label to return it. That was Nov 21 and today is Dec 3, 2021

Where do I send this worthless thing back?? Why won't they send me my label to return it ?

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My Echo Show Generation 1 won't connect to the modem

Echo Show Generation 1, won't connect to the modem.

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61

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How can I split my router so I can use my doorbell camera?

I need to split my router so I can use my doorbell camera

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172

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Virtual school internet access

Does att provide internet in my area for virtual school?

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351

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I'm a teacher and have a parent that's looking for inexpensive internet for their elearning child

I'm a teacher and have a parent that's looking for inexpensive internet for their elearning child- do you have an 800 number that they can call? Thanks, Matt

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85

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ATT 75mbps same price as other provider's 1gbps; switch data but keep Uverse?

Hi...I currently have 24mbps (not fiber, obviously) along with Uverse. AT&T wants $10 more to upgrade to 75mbps, not much of an upgrade. For about the same price I can get 1gig from RCN or Xfinity, so I don't understand AT&T's pricing at all. (a) Can I give up AT&T internet and keep U

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146

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No at&t services available

AT&T laid 3 fiber optic cables last year across the road. Yet doesn't offer any service at all. DSL using old phone lines by a competitor and not adding new customers isnt available. How can I obtain service from AT&T?

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443

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What WiFi plans do you offer?

What kind of WiFi plans do you offer

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415

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Upgrade from Internet 24 to Internet 45

Just put in an order to upgrade my current Uverse package with Internet 24 plan to the Internet 45 plan. Received a notice of a installation appointment for next week. What is the nature of the services they need to perform here at the house?

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Internet for those receiving SSI

Heard an ad on the radio that for households receiving SSI benefits, they could get internet for $10/mo...I have 2 daughters receiving SSI and one is homeschooled, how can I take advantage of the program?

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How do I get 3 month access for free?

Do I get 3 month for free

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Service Needed Dead Zone

I currently live in a dead zone where only Hughes net is available. AT&T is down the road. There is multiple houses around me that would get AT&T service if it was available. Who do we contact about getting the service extended down the road?

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Uverse Internet questions?

My house qualifies for 75/8 internet. I plan on getting uverse tv also. How much bandwidth will I be provisioned for assuming I get one or two TV's? How many TV's need to be streaming before my internet starts taking a hit?

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High speed internet availability

I keep being told that fiber optic internet is not available in my area but I’m probably no more than 200 feet from the cable. I don’t understand why it can’t be available to me. It is really needed. I pay for internet on our phones and tablets but the signal is horrible.

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Fiber ran outside my house 2 years ago. Still no internet

I live in a rural area. AT&T dug up our street to run a fiber line through my area with a manhole access at the end of my driveway. They finished April 2018. I would like to know if fiber is going to be installed at my house. How can i get a technician or something to get out to my house and verify

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Relocation of gateway inside home without relocating fiber interface.

I am fortunate enough to have the fiber 1000 installation at my residence where glass fiber extends into my house from the node. However a multi week renovation will require that my gateway be unhooked/moved.  Is it possible to simply protect and leave the powered fiber interface in its curren

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430

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How can we get the internet services/phone services we need installed?

I have a huge issue with AT&T I live in rural KY but I am less than a mile from Logan County Line and I was told by Logan-Tel Phone Co that they could offer me fast internet service plus phone being I Live so close to the county line But being that you AT&T phone co is the phone carrier for

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How can I suggest AT&T service my building?

The occupants of my condo building in Washington, DC would overwhelmingly switch to AT&T if given the option, but the building is not wired for AT&T. How can I petition or request AT&T to provide service to my building?

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Internet Install Issues

Ordered internet a few days ago and got my package yesterday. Attempted to install only to find out I need wall jacks. Don’t have any. No mention of this when ordering. Called customer service which is automated only to be told my internet was working fine which it’s clearly not! Was told I couldn’t

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170

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