Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.5K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Looking for auto off or Sleep mode

Does u verse have a sleep timer of auto shut off

Questions

3.6K

7

0

Accepted Solution

Official Solution

What's needed to switch phones?

Ok so I'm on my dad's plan and my brothers on my mom's plan. He got a replacement phone. We wanna know if we can switch his replacement for mine. So he takes my phone and I take the replacement. And we wanna do this without changing the plans. Can that happen?

Questions

10.4K

4

0

0

Accepted Solution

Official Solution

Network Registration of an IoT Device

Hello We are currently developing an IoT Device, which sends its data through the cellular network into a cloud. It's a battery driven device and therefore needs to be low power. Our idea to save power, is to turn on the cellular communication and register it to the network every time we need it.

Questions

259

2

0

Accepted Solution

Official Solution

"The new number is unknown" message - can I update to my new number?

I recently canceled my landline to go cellphone only. When I call my old landline number, I get the message "The number you have called has been changed.  The new number is unknown."  Can I get the message to provide my cellphone number, instead of unknown?  (Apologies if this is an

Questions

658

2

Accepted Solution

Official Solution

bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

304

10

0

Accepted Solution

Official Solution

Can you change print size and position of closed captioning?

Can you change print size and position of closed captioning?

Questions

1.7K

3

0

0

Accepted Solution

Official Solution

Can I recover a deleted show from the DVR?

I accidentally deleted shows from the DVR. Can they be recovered?

Questions

20.3K

5

0

Accepted Solution

Official Solution

New service plan comes with Advanced mobile security how do i activate it?

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

Questions

228

4

0

Accepted Solution

Official Solution

Can you use a Cricket SIM card for a Samsung SGH-A687

I have a Samsung SGH-A687 that is locked into AT&T and I don't use the phone anymore. I have a friend that want to trade a phone with me but they still want to use the number they have on there sim card. The thing is that phone is from Cricket which is a company that is owned by AT&T. Can th

Questions

61

2

0

Accepted Solution

Official Solution

Determining if AT&T Right of Way is active or abandoned

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

Questions

150

1

0

Accepted Solution

Official Solution

How to disable the "slide to unlock" screen?

I have had a Samsung Note 4 for a few months. Within the last few days it has began displaying a "slide to unlock" screen when I awaken the phone. I do not know what caused the phone to begin this behavior. I find the "slide to unlock" screen to be a nuisance. How can I disable it? Thanks.

Questions

5.1K

9

0

0

Accepted Solution

Official Solution

Restart canceled service - Deposit required

I was told I could restart service by one of your customer service guys after he helped with an outstanding bill. I paid it in full and now they tell me to start back I have to pay a 450 dollar deposit. This is ridiculous. If I had been told that before I paid I would have not wasted my time.

Questions

2.4K

6

0

0

Accepted Solution

Official Solution

ATT NumberSync won't function

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

Questions

221

4

0

Accepted Solution

Official Solution

why am i getting error code IA3 when trying to restore a mobile security plus subscription to my device?

I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t

Questions

172

1

0

Accepted Solution

Official Solution

Lollipop update failure for Galaxy S4 (SGH-I337)

Hello all, I bought the unlocked AT&T version of Galaxy S4 (SGH-I337). Currently, I'm using a different carrier (Go Smart; T-mobile network) with this phone. Everything is ok, but I cannot update my phone into Android 5.0, Lollipop. I follwed the instructions from here http://www.att.com/esupport/so

Questions

3.1K

3

0

0

Accepted Solution

Official Solution

free att vpn configuration

trying to figure out the free AT&T VPN configuration

Questions

488

1

0

Accepted Solution

Official Solution

How To Transfer iTines Music to Android?

Is it possible to transfer my itunes music from my iPhone to my Android ?

Questions

627

3

0

Accepted Solution

Official Solution

AT&T Cingular Flip IV - Can I Change the Name of Speed Dial #1 from "Voicemail"?

My mom is 91 and will not be using Voicemail on her new AT&T Cingular Flip IV phone. We have assigned speed dial #1 to a personal phone number and would like to change the name from "Voicemail".  Is this possible?  It was easy to edit on speed dials #2 - #9, but I don't see a way to d

Questions

228

1

0

Accepted Solution

Official Solution

The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

338

1

Accepted Solution

Official Solution

Messaging center number settings

I chaged my home center message address to my cell phone number and now Im getting error message when trying to text out messages...how can i reset my home center message address..Pls help thank you

Questions

5.9K

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.