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I am outside US due to the Covid and can't update my Samsung Galaxy S9

Hey AT&T,                 I've got an AT&T Samsung Galaxy S9 G960U and I am stuck at android 9 for some reason I really need android 10 update my phone status is Official I am not trying to risk my phone for Odin because it may void my warranty I am

Questions

 • Samsung

76

2

0

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Scam or fraud online

I've got this person that keeps wanting me to purchase steam cards every week and scratch off back and send photo of it to them. Also í keep getting requests for verification codes on all kinds of sights one of which is plenty of fish.

Questions

 • AT&T Internet Security

171

1

0

Accepted Solution

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ATT email

I cannot get logged into my email account and I cannot remember the answer to the questions

Questions

 • AT&T Mail Login & Security

74

1

0

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Need to verify server settings on my email IMAP or POP3

When I initially set up Microsoft 365' s Outlook 2016 email client, I set my primary computer's mail as POP3, not realizing at the time the issues with IMAP vs POP3 on my laptop, also running MS 365/Outlook. After a lengthy session with MS, I need to see if the mail server on my account thinks its I

Questions

 • AT&T Internet Security

411

3

0

Accepted Solution

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How do I edit the email From section?

I have an SBCGlobal/Yahoo email account and cannot edit the email FROM section.When I view my account it does not show my full name but when I send an email the recepient see my full name. I see no option in the settings (via cog wheel).I am using (IE) webmail.I would like to edit the email "From" s

Questions

 • AT&T Internet Security

1.3K

7

0

0

Accepted Solution

Official Solution

Microcell replacement email

I received an email stating that 3G was ending and I could get a replacement microcell. Is this a spam email or real?

Questions

 • AT&T Cell Booster

93

4

0

Accepted Solution

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IMAP Mail for @ATT.NET

What are the IMAP settings for ATT.NET mail ???

Questions

 • AT&T Internet Security

1.8K

1

0

0

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Plan switch

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

Questions

 • Plans & Features

78

2

0

Accepted Solution

Official Solution

I don't want to change my password every week

I have to change my At&T password several times a month. I get a message that my password is not recognized, or that I have tried logging in with it too many times.

Questions

 • AT&T Mail Login & Security

103

1

0

Accepted Solution

Official Solution

Closed

Secure Mail Key stopped working. What's next? Make a new one?

Several weeks ago, we received a notice that we needed to link some accounts within AT&T. Since then, our password for our primary email address (same as the account, we think) stopped working. I created a secure mail key and eventually got our email to start working again with that key. However

Questions

 • AT&T Internet Security

824

6

0

Accepted Solution

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I can't send emails

Suddenly, while I can receive email messages on my Outlook, I cannot send any messages.  Nothing has been changed in my Outlook settings, everything worked fine until a few days ago.  Error message says the server has timed out waiting for a response from the POP server. my POP server is AT&T throug

Questions

 • AT&T Internet Security

21.4K

20

0

Accepted Solution

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Unable to see, modify, or add subaccounts on AT&T/Yahoo email account

I seem to not be able to maintain my subaccounts on my AT&T/Yahoo email account via the website on a PC. I was able to get in to at least see them last week but now I can't even find that. When I select any of the items on the left pane of the Personal Info page it logs me out, asks for the pass

Questions

 • AT&T Mail Login & Security

32

1

0

Accepted Solution

Official Solution

Why is my email address in ALL-CAPS?

I need you to help me to set-up my email address properly because it should have all small letter in my first and last name but you have all large caps in my first and last name. Can you help me with my email address so that I can complete my homework assignment.

Questions

 • Data & Messaging Features, Internet Tethering

370

1

0

Accepted Solution

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Cancelling TV from a TV+Internet Bundle, Email says to return DVR AND Wireless Access Point?

Hello, I recently cancelled my TV from a TV + Internet bundle, and kept the internet. I expected to send back the dvr unit, but the email says "gather the following devices", and lists the arris dvr, but the next line says "please return any of the following" and lists the wireless access point.

Questions

 • U-verse TV Equipment

482

5

0

Accepted Solution

Official Solution

Terrible customer service and support

I am currently deployed overseas, in the middle of nowhere. My account has been wrongfully suspended. I have tried to contact att support through the live chat option but it has been a 7 hour long process in which I have talked to 13 different representatives to include 1 supervisor and yet nothing

Questions

 • Wireless Account

198

12

0

Accepted Solution

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Spoof / Legit email?

One of my users just received this email. Wanted to check if it is legit.     From: AT&T Yahoo Mail© <[email scrubbed]> Sent: Tuesday, June 16, 2020 8:56 AMSubject: ✅ Mailbox Closure Imminent !!       Prior to AT&T Agreement       "Starting on June 20, 2020, AT&T customers that are yet to upda

Questions

 • AT&T Internet Security

699

1

0

Accepted Solution

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What are FCC and BBB?

What are FCC and BBB? What does it do?  What does it have to do with mobile phones?

Questions

 • Apple

422

6

0

Accepted Solution

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International plans for texting

I recently moved back to India due to the corona situation. While I reached back I realized I needed an OTP through text for a banking issue. Since I don’t get text internationally I was looking for a minimum cost international plan that would let me get the OTP to access my account. Thank you, Dani

Questions

 • Plans & Features

113

2

0

Accepted Solution

Official Solution

CARE CODE: 205.2 [LU003]

I am trying to login to an email address and cannot. The error code is CARE CODE: 205.2 [LU003].  Can I speak to anyone on the phone regarding this matter?

Questions

 • AT&T Mail Login & Security

105

1

0

Accepted Solution

Official Solution

Refund Adjustment for Passed Account Holder

I have been calling into AT&T support to get my elderly Mother's account modified for hours. Her phone plan has been under her husband's account and her husband has been the account holder however he passed away 14 months ago. Clearly, in this situation going to AT&T is not on the high list

Questions

 • Wireless Billing

119

3

0

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