Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.9K)

Relevance

Accepted Solution

Official Solution

U-Verse Equipment Helpful Links

Interpreting your Residential Gateway indicator lights   Backup Battery for my Optical Network Terminal   U-verse Total Home DVR   Enable or Disable the firewall in your DSL modem or gateway

Questions

1.9K

1

0

0

Accepted Solution

Official Solution

Charged for "free" VOD Movie

For those who got the e-mail for a free VOD movie, were you charged the full price on your bill? I got charged $5.94 for a $6.00 movie.  It also says (credit applied to bill).  It's as if the person who programmed the credits only credited each account $0.06 instead of $6.00.  How inept. I am callin

Questions

4.4K

6

0

0

Accepted Solution

Official Solution

Replacing a damaged old pole

I have an old pole, worked over by woodpeckers and hit by a car. It leans heavily to the west and is located right in the middle of my driveway. I am resurfacing my driveway and would very much like to see it moved. The city says it's phone lines and call phone co. I can't seem to get to the right p

Questions

119

8

0

Accepted Solution

Official Solution

Give My Upgraded Phone to Family Plan Member Possible?

On my plan, I am available for an upgrade on my 3GS. My daughter is not yet eligible on her plan, which I pay for as one of the phones on our overall plan. Is it possible for me to get the upgraded phone on my plan and give her the 4S to use with her number, keeping my 3GS on my number? Then, later,

Questions

5K

4

0

0

Accepted Solution

Official Solution

Device Software Update: Amazon Fire Phone (SD4930UR)

Hello Everyone!   Summary Description:   On May 23, 2016, Amazon released a software update for the Amazon Fire Phone (SD4930UR). This update will be published via Amazon’s Over-the-Air (OTA) platform via Wi-Fi. The software update is planned to be available for all Fire Phone custo

Questions

9.8K

4

0

0

Accepted Solution

Official Solution

Last transaction cost .... stop it ?

I seem to remember setting up my last GoPhone to tell me how much each call cost and my balance.I just got a new phone and do not want to know this info yet I cannot find a setting to stop it. It is annoying to have to hit the OK button before attempting to make another call or send another text. Am

Questions

4.1K

4

0

0

Accepted Solution

Official Solution

I Am Unable to Redeem My Prepaid Card

I have tried several times, through several different means. The Prepaid website will not allow me to sign in and I am becoming incredibly frustrated and upset by this process.

Questions

131

3

0

Accepted Solution

Official Solution

A sony Christmas Meets Uverse

I'm in Need of a big switch Miles of ethernet Cable now all my new toys require internet Sony DLMA home meets Uverse and a 2wire RG gets loaded. 2 BDP-s480s and a A/V receiver with network on it and a sony tablet that can control it all. the 2wire RG kicking and screaming now all 4ports are full and

Questions

1.4K

2

0

0

Accepted Solution

Official Solution

How to Decline a Call on The IPhone 4S

Hello, I know there has to be a way to do this.. If my phone has been idle for while and is locked (no passcode) and I get a phone call with the ringer on - how do I decline the call? Let me explain.. When the phone rings - the screen illuminates and my lock screen comes on (not the screen that asks

Questions

3.3K

3

0

0

Accepted Solution

Official Solution

Block Data to Smart Phone, without required data plan.

I've recently been going back and forth with AT&T asking them to block data to my iPhone. It is possible, they have done it. But the 'system' automatically detects my phone and reverts it to a data plan I do not want. Their argument that I will accrue a large bill is moot, because I want the data bl

Questions

21.8K

23

0

0

Accepted Solution

Official Solution

can my parents see what time I’m up on my phone

Please they can see what time on my phone and they arnt letting me stay up

Questions

629

16

0

Accepted Solution

Official Solution

Closed

Helpful Links - Security & Protecting Personal Information

The following are helpful links for security related questions and/or protecting your personal information...   Learn about the AT&T Access ID   How do I recognize, avoid, and report spam?   Securing your network   Download and install AT&T Internet Security Suite powered by McAfee   All about your

Questions

11.3K

1

0

Accepted Solution

Official Solution

HTC Inspire issue with phone freezing

I keep having the same issue and have had the phone warrantied once for this already.  When my phone is on and booted, when I click on the button to take my phone out of sleep mode, the screen will come up where I am supposed to slide the bar down to unlock the phone.  However, the screen will freez

Questions

31.4K

32

0

0

Accepted Solution

Official Solution

3800HGV AirPort Extreme IP address problem in BRIDGEMODE loose internet connection on iMac

I have Uverse/2-wire3800hgv working flawlessly for years.  I got a new iMac  and  AirPort Extreme that I put into bridge mode so the 3800hgv passes out the IP addresses. I use this 2-wire for my Windows computers wireless (works great for years!) and the AirPort for my iPad and iMac wireles....works

Questions

3.9K

10

0

0

Accepted Solution

Official Solution

Setup Slingbox Port Forwarding on NVG599

I was forced to get a NVG599 router after using 2wire 946 before.  Since  then my slingbox will not work.  Att wants to charge me $15 extra a month in order to open a port so I can use it.  I don't think it is right since before changing modems everthing worked fine.  I also didn't have to rent a mo

Questions

3.6K

6

0

0

Accepted Solution

Official Solution

Recording a show not out until summer or fall?

I just switched to uverse. With comcast, as an example, i had "Master Chef" recording. Each time a new season started, i didnt have to worry about it, they would record automaticaly.I want to setup the series on Uverse as well.Is there a way to record the show that is not on the air now, but will be

Questions

544

1

0

0

Accepted Solution

Official Solution

Closed

Your Advertising/Opt-out options

You have the option to opt out of Mobile Advertising from AT&T Adworks, Advertising on att.net and more! Please review the article Managing Advertising Choices for details!  You can manage your advertising choices by visiting https://about.att.com/csr/home/privacy/overview.html#controls!

Questions

4.8K

1

0

0

Accepted Solution

Official Solution

Note 2 only available in grey?!?

The Note 2 is available to preorder but the white one is no where to be found?!? I hope that doesn't mean that titanium grey is the only color AT&T will offer.

Questions

3K

1

0

0

Accepted Solution

Official Solution

Closed

UVerse Receivers Helpful Links

Need help installing your Uverse receiver? Do you want to use your Xbox360 as a receiver for Uverse TV?  Are you moving your Uverse equipment?  Here are some helpful links that will help guide you!    How many receivers can I order?   AT&T U-verse TV Wireless Recei

Questions

1.9K

1

0

0

Accepted Solution

Official Solution

Unlimited talk and text go phone $60 vs $50

I have been using an att gophone for a year,  $60 unlimited talk and text, we chose that plan cause the text messaging to other countries, but I know very little about it, does somebody know about the instant messaging? also read about that the $50 unlimited talk and text has the same features so I

Questions

7.9K

3

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.