Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (2.2K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Can I convert my line off a family plan since I'm going through a divorce?

My divorce will be final and I want to remove my line from the family plan.  Is this possible or will I have to start a new account and a new contract and try to keep my old number that way?

Questions

13.9K

1

0

0

Accepted Solution

Official Solution

Teacher Discount

How can I find out if the teacher discount has been activated on my account? I applied in store, completed the steps from the verification email, but haven't received any confirmation. In store, I was told what the per line price would be, but I don't see that price reflected on my statement. Note t

Questions

127

2

0

Accepted Solution

Official Solution

Can i use another unlocked phone under the same contracted account im using now?

So i recently got an iphone 5 with a 2 year contract and my friend is giving me his note 2 which is unlocked. In this case, could i just swap the sim card to the note 2 or do i have to go to at & t first to activate it?

Questions

5.3K

2

0

0

Accepted Solution

Official Solution

Closed

Helpful Links - Security & Protecting Personal Information

The following are helpful links for security related questions and/or protecting your personal information...   Learn about the AT&T Access ID   How do I recognize, avoid, and report spam?   Securing your network   Download and install AT&T Internet Security Suite powered by McAfee   All about your

Questions

11.3K

1

0

Accepted Solution

Official Solution

How do I complete an iPhone 6 iCloud unlock?

Hi sir IPhone 6 icloud lock please unlock sir remove icloud lock imei number : [EDITED per Community Guidelines) this imei number please remove me icloud sir

Questions

176

3

0

Accepted Solution

Official Solution

Can't send or receive messages

This morning when I looked at my phone, I noticed the AT&T icon was missing from the top left corner but I could still make calls so I didn't think anything was wrong. It wasn't until I went to send a message and couldn't. I also can't receive anything. I can't understand why because I'm on a family

Questions

2.9K

4

0

0

Accepted Solution

Official Solution

Export 2 wire settings?

Good morning, I’ve searched the forum and don’t see an answer that addresses my question I have the Uverse 2-wire router and I’m having the same issue it looks like many others here have with dropped signal and continual short outages. I’ve talked to AT&T several time and they want me to do a factor

Questions

2.3K

3

0

0

Accepted Solution

Official Solution

Remote control code

Looking for remote control code for Toshiba Blu-ray player, model BDX2150KU

Questions

11.5K

5

0

0

Accepted Solution

Official Solution

How to Decline a Call on The IPhone 4S

Hello, I know there has to be a way to do this.. If my phone has been idle for while and is locked (no passcode) and I get a phone call with the ringer on - how do I decline the call? Let me explain.. When the phone rings - the screen illuminates and my lock screen comes on (not the screen that asks

Questions

3.3K

3

0

0

Accepted Solution

Official Solution

Windows Home Server that was accessible via DSL, no longer available on U-Verse

I have recently "upgraded" to Uverse from SBC DSL.  My new Uverse setup also has a wirless STB, so there is an additonal wireless box hooked up to the 2-Wire 3800 Gateway.  This being said, the wireless STB uses port 443 to conduct its business. (I see that the 3800 has this port already forwarded t

Questions

2.1K

4

0

0

Accepted Solution

Official Solution

iphone email sent but not received

3GS  ios5.1.1 The Apple mail app shows e-mail messages are being sent but NONE are being received.  I have sent dozens of test messages to a wide variety of e-mail addresses and not a single one is being received The last message I sent and can verify was received was sent on Oct 7, 2012 Apple Tech

Questions

4.7K

3

0

0

Accepted Solution

Official Solution

Closed

Helpful Links - Email

The following are helpful links for email access and/or configuration...   Set up an email client for AT&T email (Must specify email program)   Email server settings (POP and SMTP)   Set up email on my wireless device   AT&T Webmail   Set up AT&T email   Troubleshooting your AT&T email (Must specify

Questions

25.5K

1

0

Accepted Solution

Official Solution

How can I stop my e-mail from automatically signing me in to Messenger

When I sign into to my e-mail I am automatically being signed into Messenger.  How can I turn this off?

Questions

4.1K

1

0

0

Accepted Solution

Official Solution

phone in the same room as gateway

AT&T replaced my modem (3800HGV-B) which had an AUX port that I could plug my phone/fax into directly on the modem in the same room with a new modem (3801HGV) which does not have the AUX port.  Any ideas on how to hook up my phone/fax to the modem since the line 1/2 feeds the rest of my house lines.

Questions

1.7K

5

0

0

Accepted Solution

Official Solution

Series priority. 2.1.2295.10?

Does series priority exist in 2.1.2295.10? Looking around the web it looks like it used to exist at one time but I can't say I've ever seen it on my DVR. Am I missing something? When I go to the series list there is no way to move the series up or down. My priority is purely alphabetical. Any input

Questions

2.6K

14

0

0

Accepted Solution

Official Solution

I Am Unable to Redeem My Prepaid Card

I have tried several times, through several different means. The Prepaid website will not allow me to sign in and I am becoming incredibly frustrated and upset by this process.

Questions

167

3

0

Accepted Solution

Official Solution

is this email from prodigy.net! mail center valid or a scam?

Received the following email from prodigy.net! Mail Center {personal content removed for safety}   Doesn't seem possible that it's valid, it asks for my password!   Due to the congestion in all prodigy.net users and removal of all unused prodigy.net Accounts,   prodigy.net  would be shutting down al

Questions

13.4K

6

Accepted Solution

Official Solution

change family plan holder

Because of some reason, our family plan (started from August 2011) needs to change our family plan holder (the original holder will leave the plan). I know this could be solved by transfer of billing responsibility. But how I stil have some questions.1. As our account has several late payment during

Questions

5.3K

1

0

0

Accepted Solution

Official Solution

Moving from a family plan to an individual plan

I just got married last month and need to get off of my parents phone plan to one with my husband and I. He also has att but I get a work discount so att said I would have to have a new account and he would be moved to my account. My question is I got a phone upgrade last November I believe and I'm

Questions

3.5K

1

0

0

Accepted Solution

Official Solution

Setup Slingbox Port Forwarding on NVG599

I was forced to get a NVG599 router after using 2wire 946 before.  Since  then my slingbox will not work.  Att wants to charge me $15 extra a month in order to open a port so I can use it.  I don't think it is right since before changing modems everthing worked fine.  I also didn't have to rent a mo

Questions

3.7K

6

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.