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Locked out of email account

Cannot receive emails. Cannot reset email as I am locked out of account.

Questions

129

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0

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Reward Cards - Consumer Compliant

I have received 3 $100 reward cards, we activated them and they are showing a $0 balance. I thought it must be a mistake so I verified all 3 card have a zero balance. We have done nothing but activate them. Also, tried to call customer service but they are closed over the weekends, so instead of bei

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119

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Why can't I watch HBO Max on my tv?

Why can't I watch HBO Max on my tv? I get it on my cell phone just fine. But I can't stream it on either of my tv's.

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670

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Damage to my yard and drive way

How do I get AT&T to fix damage ? There was new construction down the street and AT&T construction and engineering damage 3 yards for new construction. 1. drive across my white driveway leak oil and red dirty . Needs to be power washed  2. Dug up grass and just layed pine straw . Gras

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116

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Plan service account closed can I get prepaid service now

I was a loyal customer paying my bills on time etc. Until due to my misfortune I couldn't pay I was gone for some time 1yr to be exact I call to reestablish my account its been canceled I can't afford the balance it's unfair can I get a prepaid until I straighten my plan situation.

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67

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Galaxy watch 4 numbersync issue

I just got the Samsung Galaxy watch 4 classic. Using a Samsung Galaxy S20 FE 5g phone. I also cannot connect the number sync.  I get an error on the watch Sd-Sdk-200 and a Pd-sdk-system_error on my phone.  I have tried turning off the VPN, uninstalled, reinstalled, unpaired, paired, turn

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1.1K

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question about bills

We suspended our AT&T account in early January, but we're still getting bills, with no explanation about what the bill is for. Today I tried to call the regular number (800-288-2020) to inquire about this, but couldn't get through the automated phone setup. I was told I had to pay $7 for an all

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111

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Yard Destroyed

To whom it may concern last week when your service crew was doing work at pole # 2081 U, on Honey Creek Rd Sw in Conyers Ga have destroyed my yard. I put a healthy amount of money and time on my yard and is completely trashed! Someone please reach out to me for pictures and a resolution on how we ca

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126

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Cell service horrible in and around Jefferson City Missouri

Working here on business for the past 5 weeks. Have roughly another 5 to 10 weeks to go. My cell service is constantly dropping or saying no service. I don't have this issue in FL. Inhave never had such horrible connectivity before. Even through hurricanes I had better service. What is going on wit

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152

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AT&T chat help never seems to work

has anyone ever seen the chat option work? I’ve tried for one month now with three different devices, several different WiFis, three different browsers and it has never worked for me. it just constantly appears as loading

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6.2K

3

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Dallas-AT&T Technicians Lack of Transparency and Candor for Fiber Install

Reference AT&T ticket LXXXX8870 and case number LXXXX1908. On Saturday, September 26, 2020, I scheduled an appointment with AT&T to have high-speed internet set up to a new build house located in Dallas, Texas.  The appointment was set for between 9 A.M. and 11 A.M.  

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356

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damage to property

I had an installer out to my new house on 11/2/20. He was trying to hook up my mounted TV above the fireplace when he stepped off of the granite hearth ,he broke the corner off. Oh, and he was not able to connect the HDMI cable (he swore it was on back of the TV where he coudn't get access...it wasn

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167

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Hacked account

Just got an email that my account is no longer associated with my email address and phone number. I just paid in full yesterday. And now my service does not work. I need immediate help. Your website says 24/7 help but when I call they say you're closed at 9pm.

Questions

654

3

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Fiber wires left unburied

I’ve called and made multiple complaints in the past two months! we had fiber installed and they never buried all the wire there’s about five feet curled and is a tripping hazard for me or my kids and the old wires just sticking out of the ground; in addition they cracked my sidewalk putting it unde

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605

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S21 Ultra 512GB Variant (Back ordered)

When I first ordered this phone, it's estimated ship date was September. I cancelled the order. I checked back on AT&T's website and found that on the 7th of April, the estimated ship date was April 21st - 28th.I re-ordered. That date has obviously come and gone, and as of last night, the es

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2.2K

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ATT withdrawing from eligible telecommunications carrier designation

Does this mean that ATT will no longer be participating in Lifeline? What alternative will customers with low income have?

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120

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Uverse doesn't work in a room

On average I am having to reboot my STBs once a week. Imagine having to walk up and down 3 flights of stairs about 20 times constantly rebooting/unplugging/pressing WPS button. The instructions displayed on screen are garbage. In additional to holding the power button for 10 seconds, have also tr

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278

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Returning Equipment During COVID

I went to UPS and they refused to take my equipment because of new COVID protocols. They said to tell AT&T that they are only willing to take equipment if you provide a box and return label for me to use to package the equipment before I drop it off. Please help! We ended our service on 5/25 and do

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269

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How long does it usually take for ATT to update an item that has been returned so I can order the correct one?

I started the return with USPS on February 19, 2022 and on February 22. 2022 USPS says it’s no longer in position of the package and is no longer tracking. It is now with the Tender Returns Agent. I checked ATT website and it’s not updated the item was returned. How long does it take for ATT to upda

Questions

1.3K

3

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on demand not updating

The On Demand has NOT updated Days of our Lives since JUNE 25th!!! This is an AT&T problem.  My friends with AT&T don't have it either.  My friends with Comcast DO have it!  I have reported this problem but nothing is being done about it!!  

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484

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