Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (256)

Relevance
Selected Relevance
Getting AT&T internet where I live

Who do I talk to in order to receive AT&T in my area. I live on the outskirts of Houston in Montgomery county and we’re stuck with Suddenlink in most residential areas. Their service is absolutely unacceptable! I can’t get anything done! Please for the love of god, Porter Texas needs some AT&T love!

Questions

81

0

0

At&t B0G0 FRAUD!!!!!

I was told I was getting a bogo promotion and after much aggravation of being sent the wrong phones twice and the second phone being canceled, by them, I didnt get the promotion after all! waited a month during all their blunders to even get phones which were still the wrong GB. I am paying FULL pri

Questions

25

0

0

Broadcast channels

Can someone plz explain broadcast channels, all channels and my channels in text message settings?

Questions

511

0

0

Billing dispute

Need help with my business wireless billing dispute. I requested a call back but still have not received a call. Please assist.

Questions

92

3

0

Account

So I phone my bill. A they cancel my service Ms. Now the my telling me I have to wait till Monday to get this fixed. No I can not wait until Monday to get this fixed I just paid y’all $2,000 dollars an I can’t use my phone. No. I’m about ready to get rid of AT&T an go somewhere else. This is cra

Questions

31

1

0

SIM card hack Att employees give out your info

I had a SIM card hack , Att employee changed my pin for a hacker going into Att store  The hacker then got acc to my emails , every pic I took , remember every email !! the hacker then stole 38,000 from me  att Fraud department doesn’t answer phone. Att sends me a email saying yes I

Questions

331

3

0

AT&T Netgear AirCard 770S and the AT&T Netgear M1 Nighthawk Hotspots

I chatted with a woman From AT&T to get setup to go to the AT&T Store near me. I told her I was using the 770S now with AT&T Network to use data. I told her I would like to change back to AT&T as my ISP. She set me up to get a new Netgear M1 Nighthawk and I was going to get the 100 G

Questions

310

4

0

Closed

1st responder Plan!!!!

Let grocery store employees get the 1st responder Plan Discount. Due to Covid-19 you can see that we're just as important to the world. Also risking our lives everyday to provide you with groceries.

Questions

139

2

Changing Device Signal Bands

Just bought a new iPad, and it's attached itself to the 2.4 Ghz radio on my Pace 5268AC router. An older iPad is on the 5 Ghz band and is receiving a stronger signal. How do I get the new one moved over to the 5 GHZ radio?

Questions

90

4

0

who do i talk to before i go to the BBB and loyalty/retention department a no

i need to know how i can talk to someone from att to resolve all my issues before i go to the BBB. AT&T is outrageous and their reps don't know their butts from a whole in the ground so they have 3 options tell you whatever out right lies, hang up, or transfer you to someone else!!!!! who do i c

Questions

104

1

0

ATT Enhancedphone APN settings

I have the Samsung Galaxy Note 20 5g Ultra. Yes I know there is no actual 5g, its years out still. We get an upgraded 4g lte marketed as 5e. Anyway I had to get a 5g sim for this phone and where I used to get great 4g, it picks up the crap 5e signal. Ive tried to change my APN settings but it will n

Questions

2.1K

1

PROMOTIONAL OFFER SCAM!!!! PLEASE BE AWARE!!!

On 8/22/20, a CS agent offered me 3 wearables (watches) in order to reduce my overall monthly charges (i already had 3 lines in service with 3 iPhone XRs). He specifically confirmed that i would not have to pay for the devices, their activation and their monthly service as the wearables would have d

Questions

553

9

0

MY PHONE WAS BLACKLISTED AND ITS NOT EVEN AN ATT PHONE.

I bought my son the s21 5G July 1st 2021 BRAND NEW FROM US CELLULAR!! For 12 hours today I have been on the phone trying yu fix this issue. US CELLULAR don't in any any way have it blocked samsung don't fcc don't know why it is. CTIA is just as confused as I am. My son's dad added him to his plan wi

Questions

124

2

0

Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible

AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and

Questions

1.7K

7

0

Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

1K

6

0

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

466

10

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.