I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?

My husband is in Guam and we have the Passport International Plan for his phone.I called AT&T and was told that any data overages he has would be waived because of what AT&T is doing to help with Covid-19, but online it only says that only domestic wireless plan overage charges would be waived. So d

Remove my phone from blacklist

I have a four people family plan. Due to the outbreak of coronavirus, we have all left the States for now. We are thinking of cancelling it for the next three months. ATT website access is not allowed here, and customer service were not able to gey my call the last few days.

How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.

please could someone help and send the address with zip code. My mother passed away last month and I am trying to take care of things and just need that please..

Hi, I traveled back to Europe due to COVID-19 and wasn't able to cancel my auto pay prepaid option. Since I do not have the 4 digit PIN I've tried to call At&t and I'm not reaching anyone. I'm not getting someone on the line.Can you please assist me with that. Is there an E-Mail where I can write a

Hello, I purchased the prepaid SIM with the $25 / month plan paying $301. My account shows that I have to pay $300. How do I activate the SIM as I have already paid the $300 for the plan upfront when I purchased the SIM. Thanks. P.S. The SIM has been delivered.

I don’t know my account number for AT and T prepaid. Any one knows how to do that? Also, I can’t call with my phone because somethings not right. How could I cancel my prepaid plan please?

My insurance gives me $$$ for utilities and bills I can pay T-Mobile for my home internet but for ATT Prepaid no option not even on the ATT Prepaid are there support articles?

What should I disable or enable so I don't get crazy charges from my son's iPhone 6 while he's overseas?

I changed my plan from $45 to $30 monthly plan, but when it renews it still charges me $45 on my card, but on the profile page, it says i'm in $30 monthly plan? And I also have account balance, but why it still charges me on card?

I was told I needed to submit a copy of my DD214 for a Veterans discount. I did this 5 months ago and was told it would take 3 months to become active on my account. I contacted AT&T 3 months after applying and was told it would be effective next month. Next month nothing so I contacted them ag

Due to corona virus we have no income for over a month tried to explain to 2 different costumer service representatives and both gave different answers on why they can't help. I will be getting ahold of better business bureau. Found numerous sites including at&t site saying no termination due to

My son’s phone number is linked to his dad’s account. His phone got cut off yesterday due to non-payment. I paid $200 (just a guess) through the “pay without signing in” option. My son turned his phone off and back on, but no luck. I don’t want to keep throwing money at this bill. Is there anyway I

Hi, I changed my plan to the $35 one and I've read that my data plan is now 2G. If I exceed this amount of gigas, do I have to pay extra money or I can just use with lower speed? Thank you.

Hello, I would like to talk to someone about getting my payments reduced. I am being charged to much for 2 phone lines.

I am having a problem with my uverse my tv keeps freezing and I have tried everything

How do we get a grace period on the prepaid card to keep the due date from moving every month? If I could afford a plan, I'd have one. I pay every month, but the date keeps moving. Who do we need to petition? They've taken my money several times even though I login every month. This last time the

Hello Community, We are moving to our new house soon and the previous owner has initiated a "Billing Responsibility Transfer" for the existing ATT Fiber Internet.  As a new ATT customer, there are some nice benefits available such as a 100$ credit, 20$ off / month for the first year, f