Hi!What is the CRIM Surcharge?Thanks!

Text Messaging(MMS) Billing, Plans & Rates Our lives are can be complicated and we all need clarity at times. We are here to help keep things simple when you have questions with text message billing.   Messaging billing, plans & rates Your plan may include messaging. If not, you c

Is it true that a disabled person can get internet service for about $10 a month.

Currently I have $60/month prepaid plan. I had recharged 1 week back. If now I want to join a family plan  can I do it before my current plan is over. And if it is possible, whether I will get refund as out of 30days 23 days will be left.

Due to this pandemic I have been out of work sense March 20. Yes, I have been maintaining my account with you by borrowing from here and there. But I have came to my last resort, which is seeing do ATT&T something to help me. I have been customer for many years with you all.

Hello! If I’m in the U.S and I have an unlimited talk and text plan and I receive a call from an Australian wireless number (over WiFi) , will I get charged for the incoming call?Thanks!

Hi I bought the prepaid sim card at Berkeley at&t house. I thought it is prepaid sim card which is already charged and if I used all of my data that I paid, it's just done like any other prepaid SIM card. I used it during summer time 2019 for about 2 or 3 weeks and came back to Korea at AUG,16,2019.

Hello, I’m form the UK and when I went to the US for a year I got a prepaid monthly plan from AT&T where I would manually pay every month when my balance wasn’t zero. However since I went home I stopped paying for my sim and broke it and threw it away, yet I have been home for 4 months now witho

I have been a long time customer with AT&T for cell phone and up until recently, Wi-Fi and TV! But not anymore!!! After realizing that AT&T had been billing me and my wife for 2 year's for 2 phones that we don't have and are not operational, I contacted them and asked to be refunded for almo

Hi, I currently am on a grandfathered unlimited plan with 4 phones on it, and only want to upgrade 1 of the phones to the iPhone 12 pro. I am going to pay for the new phone in full, but was wondering if the person that is getting the new phone would need to be on a different plan or would they be ab

Good morning, Recently, I have been upgrading all of my family members' phones on our newly upgraded unlimited plan. Pretty much all of us were using promotions from at&t.   Such as the trade-in for free promotion for the galaxy s20 FE and some other promotions for reduced pricing. &

This billing in a day or 2 will be my third bill since i upgraded my phone. I got a promo code for $1,000 that i haven't received yet.. Why is it taking so long ???

So I am moving off my my dad’s plan because he is switching carriers, but I want to keep my phone/line with AT&T. He went through the process on the app transferring it to me, which I received the email and followed the link to accept the transfer. I am a secondary account owner on my dad’s acco

ATT, I just paid 55 plus tax a few days ago for my plan but I now needed 5g service so I upgraded to 75 plan. It says I just added 55 a few days ago so how do I simply just pay the difference to enable this new 75 plan to be recognized because now my service is down. Help please fix this issue. I ne

I was told I needed to submit a copy of my DD214 for a Veterans discount. I did this 5 months ago and was told it would take 3 months to become active on my account. I contacted AT&T 3 months after applying and was told it would be effective next month. Next month nothing so I contacted them ag

Hi everyone, my billing cycle was 15th to 15th every month. I called the customer support on March 3rd to schedule a cancellation of my plan for March 18th. They said you should call us around March 15 where you billing cycle ends and a new billing cycle starts. I said I don’t wanna be charged for t

Earlier this year my husband and I did buy one Samsung Watch get another free if we added a new line. I recently looked at my bill and noticed we are still being charged for the other watch's installment plan. Has anyone else had that issue and was At&t able to address it?

I signed up for automatic payments to my credit card.  I was told I would get a discount.   I don't see any discount for autopayment on my bill.  How is it supposed to show up on bill?  I'm on my fourth billing cycle.  How do I get the discount?  I was told it cou

i have iPhone X and IPad 8th: How can I export and save my PDF monthly statements?

Im looking to have all my records/bills emailed to me with specific data usage details. I want to see every call and every single text from both of my lines. Thanks so much for all your time and help.