Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (10.6K)

Relevance

Accepted Solution

Official Solution

International calling if no plan

I have a work phone that will not allow me to do international calling. However once in Mexico I noticed the Wi-Fi was AT&T and it allowed me to get phone calls from the US. Is there a way will allow AT&T calling? Past not get mobile hotspot to work. Is there perhaps an Att prepaid burner t

Questions

 • Apple

116

8

0

Accepted Solution

Official Solution

How to File a Complaint for AT&T Authorized Store

I need to know how to file a complaint regarding an AT&T store location near me. The individual refused to help me and would not provide his name. Absolutely ridiculous. Thank you in advance.

Questions

 • Wireless Billing

226

2

0

Accepted Solution

Official Solution

havent received porting benifits

i have ported from mint mobile but havent received any porting benifits from att I heard att offers some amount for porting, hence ported but havent got any. I have joined in nov and activated my deivce and service in the end of nov. When can I exp

Questions

 • Wireless Billing

40

1

0

Accepted Solution

Official Solution

Samsung Note 20 Ultra cant open MMS pictures

I have a NVR that sends images to my phone when motion is detected. I have not had any issues in the past, but it will not work on the new phone. I get all other pictures, but just not these.  They pictures show up as shared content or attachment and the phone does not know how to open even th

Questions

 • Samsung

2.7K

9

Accepted Solution

Official Solution

Discontinue u-verse

I wish to drop my u-verse tv package.

Questions

 • U-verse TV Account

178

2

0

Accepted Solution

Official Solution

wifi calling not supported on my plan

I still have the mobile share advantage cell phone plan from ATT. They recently discontinued my microcell and my wifi calling doesnt work. I was told it is because it is not supported on my cell phone plan. Can anyone tell me if they have heard of this issue and if it is true? Thanks.

Questions

 • Network Coverage

122

4

0

Accepted Solution

Official Solution

High Speed Fiber Internet

Phase 1 & 2 does not have fiber internet but Phase 3 does. How do we get fiber internet in Phases 1 & 2?

Questions

 • AT&T Fiber Installation

426

2

0

Accepted Solution

Official Solution

Not Working Transcribe Voicemail to Text

Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t

Questions

 • Device Features

533

6

0

Accepted Solution

Official Solution

Calls, Texts & Data randomly going out (iPhone 13)

I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work.  Contacted AT&T and used their suggestion to restart Network Settings and/or take th

Questions

 • Apple

115

2

0

Accepted Solution

Official Solution

Carrier Unlock

Hi I bought an iPhone 12 online for my ddaughter, it was said to have been in great condition and carrier unlocked. Which was was lie because my daughter tried to out her sim in and it wouldn’t let her activate it cause the sim wasn’t supported my the provider, at first we didn’t know who the origin

Questions

 • Apple

167

1

0

Accepted Solution

Official Solution

Smartphone LG G8X

when will LG G8X have an official ota update?

Questions

 • Other Phones & Devices

178

6

0

Accepted Solution

Official Solution

What functions are available from the Nokia Smart Camera on the Nokia Lumia 1020

What functions are available from the  Nokia Smart Camera on the Nokia Lumia 1020

Questions

 • Other Phones & Devices

26.8K

2

0

0

Accepted Solution

Official Solution

Online Account access

PLEASE, PLEASE JUST HELP ME GET ONLINE!!!

Questions

 • Wireless Account

84

3

0

Accepted Solution

Official Solution

Problem with receiving text response for email sent to txt.att.net/mms.att.net - length restriction?

I am attempting to send email to text from a Salesforce instance. But I never receive the text response from the mobile user.   The idea is to send a message from Salesforce and to have the response returned back to Salesforce.   To do this, we send it from a unique email address, which is generated

Questions

 • Data & Messaging Features, Internet Tethering

369

3

0

Accepted Solution

Official Solution

Getting a new connection with trade in from a store

I am moving to the United States as student in August and was looking to trade in an Android device (the value for which I have checked on the AT&T website) and purchase an iphone 13. I wanted to know if I could do this in store in the US or if it is only possible to do so online?

Questions

 • Phone & Device Upgrades

264

1

Accepted Solution

Official Solution

Bridge Mode on a Uverse Motorola Router/Modem

I have been unsuccessful at turning my gateway into a bridge after following the instructions at this link: https://www.att.com/esupport/article.html?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20190103143053_AT%26T+Internet+Equipment_Wireline_LITHIUM_2062912596#!/smb-internet/KM1188700?gsi=YjaaWyWaI re

Questions

 • AT&T Internet Equipment

270

1

0

Accepted Solution

Official Solution

Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

114

4

0

Accepted Solution

Official Solution

Cannot ungroup messages Cingular Flip IV

I changed the messages settings to turn off group messages, but they still appear as grouped. I would like to see the messages as separate, in chronological order.  How to fix, please?

Questions

 • Other Phones & Devices

62

3

0

Accepted Solution

Official Solution

I need to unlock my phone before I get stationed in okinawa Japan

Being deployed to Okinawa Japan, need unlocked

Questions

 • Wireless Billing

243

1

0

Accepted Solution

Official Solution

Multiple hotspot devices on one plan?

Can I have multiple hotspot devices on one plan? I need 5 different hot spot devices so that certain vendors at our farmers market can have a Square (Edited per community guidelines) terminal to accept credit cards. It only uses 10kb per transaction. So I'm thinking of just getting the 20 GB per mo

Questions

 • Other Phones & Devices

238

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.