I’m a new customer and I chose to get a new number. I haven’t received my account number and I don’t my new number yet. How can I login to my AT&T app with out either of those? I’m just trying to track my phone to see when it will be delivered, but I can login.

I have sent in error my trade in phone to a return facility in Texas. I supposed to do the trade in process using the website but have used the return label that came with my new phone. Need to get my IMEI number in order to start the trade in process.

Traveling to Portugal next month, just recently bought the iPhone 14 pro, unfortunately it looks like Portugual isn't available for any data plan. Any good alternatives for international data use that is also compatible with the new e-sim

IPHONE 13 Pro was allowing Call Forwarding 2 days ago and now when trying to select the feature, the astrik just spins. I am on 16.0.3 and on my Iphone 11 that is on 16.0.2 the feature works fine. Apple says the phone is working fine, AT&T put in new SIM card, while I was at the corporate store

I understand this can be done. How do you make it work on an iWatch 7.  The iWatch app on the iPhone is asking for a user name and password.  Why? Comments?

I am posting this so hopefully this will save others from the pain of trying to figure this out...I have older Airport Express G, but this should also work for the newer N ones. Problem was that each time I tried to configure the AE it would die at the end step "setting up configuration" and I would

I have a preexisting line for an iPad on my account that is not in use, can I convert that line to use the upgrade to get a smartwatch? im trying to use the same line, so I don’t have to add another to my account. is it worth the hassle?

The list for Apple simply says "iPhone 6 or above." Where does the SE 2nd gen. fall in the list? It has VoLTE (HDVoice).

Hello, I am currently the owner of an iPhone X and am looking to trade-in and upgrade to a 12. I am on an unlimited plan and when I input everything online it says I can save UP TO $800. What goes into determining the amount I receive for my trade in towards a new phone? Currently all the buttons wo

I agreed to trading in the old phones on my account for new ones. The agreement was I would get $1000 toward the new phones making 2 of them essentially free and the 3rd a minimal price. However instead of a straight trade in AT&T is charging me for the phones monthly & “offsetting” the char

i have had this new iphone 12 since feburary, i recently got my first job, on my second day of working it was stolen by a client, i have put down a police report, im willing to press charges on the man who did this...i was able to lock my iphone and play the sound on my find, the men threw my phone

I just received an email stating that AT&T is discontinuing my original grandfathered iPad plan and replacing it with an inferior plan (max 50gb a month) This is a bit of a shock given the promised that the plan was a lifetime plan - is this a mistake or are others getting the same messaging

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Today I received a text from the number 11112025 that said the following: Hi, it's AT&T. Great news! You've paid off your phone. If you're interested in learning about our upgrade offer on the new iPhone, reply YES to receive details. Not sure whether or not this is a scam text, and I don't want

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

First, congratulations on getting your new iPhone. These instructions are for transferring your data from one phone to your new iPhone*. When activating your new iPhone the iOS will ask if you want to do a software update to your phone - select UPDATE NOW.Before you move your data to your iPhone

Hi there,  I would like to find out how do I make a local phone call when I travel to outside of US with the international day pass. Do I still need to dial the country code and the local number when I call? And how to call back to US? Thanks 

I submitted unlock request with Req ID: (Edited as per community guidelines) and was approved. However the email with the code has some line of code name instead of the unlock code: ${masterData.unlockCode} The email looks like below: Let's get your device unlocked Device IMEI number: [enter imei

Order: 23-777241361258434 Ordered on: Oct. 28, 2023 at 1:37 p.m. ET I need to change the delivery. Showing shipping dates between Nov 10-27. I need it sooner! What can be done? 

A few months back I received these screenshots all at once. I have never shared my location with anyone but my daughter. I do believe my ex has something to do with it. He seems to know things that aren’t possible. Obviously there is much more involved but I am at a loss. I have changed my passcode,