Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (3.8K)

Relevance

Accepted Solution

Official Solution

Where is the HBOMax billing

Where do I find my HBOMAX account?

Questions

140

1

0

Accepted Solution

Official Solution

Canceling my service?

I want to end my at&t service. My balance is at 0.00, I removed all of my information, and I removed autopay. Yesterday was the last day of my service, but I still have service?Does it end on its own? I read people saying something about a 60 day wait time? Does that mean I have 60 more days of serv

Questions

121

1

0

Accepted Solution

Official Solution

Prepaid - international call + text?

I am abroad in Indonesia and was hoping to make a few calls and send texts to family but am unable to find an International day pass for my Prepaid account. Does Prepaid have add-ons for international calls + texting? I need both for 1 day/1 month if it exists. I’m not looking for a workaroun

Questions

72

2

0

Accepted Solution

Official Solution

Cannot combine Wireless & Landline accounts into one ID - automated call code is blank

I am trying to combine my old landline phone accounts into a single ID, but when it comes to verifying the phone number by the automated ATT phone call, the call comes in but it doesn't say a code or expiration time. I'm not sure what do do if I the automated call doesn't generate a code.

Questions

157

1

0

Accepted Solution

Official Solution

Unable to see, modify, or add subaccounts on AT&T/Yahoo email account

I seem to not be able to maintain my subaccounts on my AT&T/Yahoo email account via the website on a PC. I was able to get in to at least see them last week but now I can't even find that. When I select any of the items on the left pane of the Personal Info page it logs me out, asks for the pass

Questions

34

1

0

Accepted Solution

Official Solution

Reconnect defaulted phone plan.

My daughters dad purchased her an IPhone on a family plan and stopped paying the bill after 2 months. I’m pretty sure the phone was also being financed. Am I able to get the phone cut on myself. If so would I have to make the finance payments for the phone????

Questions

36

2

0

Accepted Solution

Official Solution

Terrible customer service and support

I am currently deployed overseas, in the middle of nowhere. My account has been wrongfully suspended. I have tried to contact att support through the live chat option but it has been a 7 hour long process in which I have talked to 13 different representatives to include 1 supervisor and yet nothing

Questions

204

12

0

Accepted Solution

Official Solution

Keep number for half an year

I left the US in Feb and may go back in Aug so I plan to keep my att number for half an year.AFAIK I will lost my number without payment for more than 60 days from my last balance expeiration.Does it mean that I need to pay $5 every 60 days to keep my number?I have $2 Daily Plan, and paid $5 on Feb

Questions

54

2

0

Accepted Solution

Official Solution

Data and Text Use

I am showing some data and text use on 3 of my 4 lines. The fourth line has no detail at all. All of my texts on my line aren't showing - because I actually know who I have texted. When I emailed I was told I needed legal action to get this information???  What is going on? I switched back to

Questions

486

2

0

Accepted Solution

Official Solution

Rewards card question

Hello,I want to become an AT&T customer and I will be signing for an internet and tv services.Checking the plans on the website they are offering me three rewards cards (100, 100, 200) if I sign this week.Are these reward cards like real cash that I can spend anywhere or they will be valid to sp

Questions

115

2

Accepted Solution

Official Solution

I wish to change my number

I cant log into my account idk y but thats irrelevant amyway all i TRULY wish to do is change my mobile number

Questions

57

2

0

Accepted Solution

Official Solution

Can I get texts messages forwarded to a different phone

Can I get texts messages forwarded to a different phone

Questions

86

3

0

Accepted Solution

Official Solution

Delete AT&T Access ID from Account

@ATTHelp I want to delete the AT&T Access ID that is associated with a cancelled account that was on combined billing but has now been separated. The two accounts that were on combined billing were for Internet and Wireless services. 3 lines were active on the wireless account. The internet

Questions

161

4

0

Accepted Solution

Official Solution

How do I get a AT&T prepaid bill?

How do I get a AT&T prepaid bill?

Questions

55

1

0

Accepted Solution

Official Solution

Overpayment on prepaid account

I have the 30 dollar monthly plan through At&t. However, when making my payment I accidentally paid 54 dollars and I desperately need the excess 24 dollars back refunded to me. Who do I need to speak with to resolve this issue?

Questions

43

2

0

Accepted Solution

Official Solution

Property Damage from Fiber Install. Claims Numbers arent working

Please help. ATT recently came out to run Fiber lines in my neighborhood and damaged my property. I have tried calling all of the numbers listed on your site as well as customer service. How do I get my yard repaired? Please help!

Questions

1.1K

6

0

Accepted Solution

Official Solution

After porting our number, people in our local area with AT&T service can't call us

We ported our number (Land Line) away from AT&T on Dec.15th. We switched to a VoIP provider and now none of the people in our local area with AT&T service can call us.  AT&T said the issue was with the new carrier so we ported to another VoIP provider and we have the same results.&

Questions

207

3

0

Accepted Solution

Official Solution

Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

Questions

968

1

0

Accepted Solution

Official Solution

Wrong Multiline Prepaid Autopay Discount

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

Questions

177

2

0

Accepted Solution

Official Solution

I can't pay my bill because I can't access my internet account (fixed wireless). Please help.

I cannot change my fixed wireless internet account number. Which means, I cannot pay my bill. It's been due for days. When I try to login, it keeps sending me to a previous account I had before I upgraded. And technician took the previous equipment back to att for me. How can I access my new account

Questions

366

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.