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Data Usage is not Displayed in myAT&T website nor on my Hotspot.

Hello, I'm having trouble with my hotspot, it is not showing days in the cycle nor the data usage. I went into my online account and the same thing. Pictures added for reference.

Questions

 • Other Phones & Devices

21

5

0

International Billing and Payment

Payed for international data and coverage for vacation and have received multiple messages detailing additional charges despite this. Please confirm charges will be dropped.

Questions

 • Wireless Account

16

2

0

Domain Blacklist Removal Request

Hello, I am the webmaster in charge of https://www.mafiauniverse.com/ at IP 45.33.70.141. We are running off a Linode server.I am not able to confirm that emails from our domain are being blocked. Perhaps you can check that.What I can confirm is that over the course of the past year, many AT&T mobil

Questions

 • AT&T Internet Email & Security

119

1

0

0

Not keeping up with the competition

I spoke with customer rep Esteban, who was as helpful as he could be, regarding increasing my mobile hotspot limits.  The reference number is 774883973643096137. He sent me to the loyalty department. The supervisor was unable to give me any deal or increase. All I ask for is double the Gb On each of

Questions

 • Wireless Account

109

5

0

0

Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

Questions

 • AT&T Fiber Equipment

109

0

0

Buying a AT&T Hotspot

I am using Cricket for data only service because AT&T Store says they do not have a data only plan. The AT&T store is just across the street from the Cricket Store can I buy the M1 Nighthawk Hotspot at full price and take it to the Cricket Store and put their 100GB for 90.00 a month on it. C

Questions

 • AT&T Internet Equipment

29

0

0

Account history

Trying to view my account history for voice text and data but it says I have reached the number of pages allowed and to reduce data alllows. What can I do to view the history?

Questions

 • Account & Usage

545

2

0

0

Grandfathered Unlimited Data Plan is not unlimited...

AT&T has recently began to text a message stating that "Your data has reached 75% of the 3GB network management threshold." WHAT 3GB network management threshold? I pay for UNLIMITED data!

Questions

 • Account Features

509

4

0

0

Prepaid plan out of country

Hi All, I am travelling to Brazil and originally have a prepaid plan on my phone. I would like to know whether I am available to use my phone here since sometimes I need to receive some authentication texts, and also I would like to cancel AutoPay but I am not being successful to login at the pro

Questions

 • Plans & Features

18

3

0

Honolulu Outage Update

Power went out on North Shore / Kaena Point due to car hitting pole, AT&T went offline at the same time. HECO outage map says restoration estimated at 3pm

Questions

 • Network Coverage

91

0

0

0

Text Messages

My text messages deleted from my phone this week and I need them for court. Can I just get ATT to give me a copy, the texts are from last week.

Questions

 • Apple

13

1

0

Irma relief for 4G for Florida customers

We are using more data due to hurricane Irma due to power outages and wifi being down. I was told only relief was free talk and text but most customers pay for unlimited so that isn't really a help to the majority of your customers. Can you please see what you can do. Other companies are helping wit

Questions

 • More AT&T PREPAID Discussions

304

1

0

0

Unlimited Data

I have a plan with the old unlimited data feature. I have been reluctant to change to the new unlimited plan that is offered because some  friends who did so a couple of years ago found it not to be truly unlimited for anything other than texting. Can any long term AT&T subscriber who has recently s

Questions

 • Data & Messaging Features, Internet Tethering

134

3

0

0

Wi-Fi on but not working

So yesterday, I was trying to set up a laptop to play some movies. I moved my speakers and some of the WiFi stuff to make my box which controls the volume closer to where I wanted. After I found out it wasn't gonna work at all, I just pushed everything back. Soon after, the WiFi stopped working. The

Questions

 • AT&T Internet Equipment

147

1

0

0

Canadian working for US firm - confusion & conflicting info...

Hello - I am sure this will be very easy to answer, yet no one in IT can seem to answer me with 100% confidence. Turning to the community for a quick answer! SCENARIO If I am in Canada 6 months a year travelling back and forth for work using my phone on my corporate plan based in Texas which is

Questions

 • Account Features

23

4

0

Breached Email

My email has been breached and even though I have changed the password 40ish times, the hacker still gets in. Is there a way to lock the account or something so nobody can sign in? Have been in contact with AT&T customer service for the last few days and the only thing they will assist me with is te

Questions

 • AT&T Internet Account

15

0

0

Thank goodness I switched and bought a sale data package!

Just sharing. I moved our family plan from Verizon to ATT 18 months ago to get on the Mobile Share plan. I required the extended family to buy devices at retail to keep our line fees low. Last fall, during a data sale, I increased my plan from 10 GBS to 30 GBS.  I never thought we would use th

Questions

 • Data & Messaging Features, Internet Tethering

833

7

0

0

How To Hard Wire U-verse ARRIS Wireless TV Receiver?

Network Residential Gateway Managed PoE Switch T1600G-28PS PoE security cameras Unmanaged Switch TL-SG1024DE V2 standard internet data, WAP's, PC's, streaming devices U-verse ARRIS Wireless TV Receiver (1 of 3)

Questions

 • U-verse TV Equipment

31

2

0

Online Account Access

Unable to view ‘Usage’ because of “service temporarily unavailable” within the ‘OLAM’ web page. As of date 11/01/2014.

Questions

 • Account Features

656

3

0

0

ifwa-40 and unlimited data plan it connects but says no internet

i purchased the ifwa from someone then bought a plan on ebay, i inserted the sim, in see the device when serching for wifi connection. it connects with no internet....help

Questions

 • Data & Messaging Features, Internet Tethering

37

2

0

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