Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (20.3K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

ATT Damaged My Sprinkler System and Yard Burring Fiber

Three separate issues. 1. The machine ATT used to bury Fiber on my property after my installation damaged my lawn. I have ruts and dead spots where the machine travelled over. 2. I had to call out a landscaper to isolate a sprinkler system issue. They discovered the sprinkler line was damaged at th

Questions

500

8

0

Accepted Solution

Official Solution

How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, to log in?

How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, which is required to log in? My cell phone is being serviced in another state, so I do not currently even have it in my possession, but even if I did, the phone is not working, so

Questions

1.3K

5

0

Accepted Solution

Official Solution

AT&T locked my phone that I purchased by myself (not from AT&T)

I purchased a new iPhone12 by myself (my company paid for that) on May 2022. NOT from AT&T. Then I switched my AT&T plan to prepaid plan sometime in June, and started to use my new phone with the prepaid plan. The reason is because I planned to travel to Japan in June 2022, and I want to

Questions

829

17

0

Accepted Solution

Official Solution

Retaining email address after closing AT&T Internet and U-verse accounts

My wife and I have been looking into relocating to a senior community. The senior community provides non-AT&T internet and cable TV. We have used [email scrubbed] email addresses since 2007 and would like to retain the addresses if we decided to move. I contacted AT&T Customer Service and w

Questions

480

5

0

Accepted Solution

Official Solution

Setting up @bellsouth.net email in Outlook 2021

Need some guidance on initial set up of an @bellsouth.net email account in Outlook 2021. Is this POP or IMAP?  Seem to be getting hung up with User ID and Email Key.  Seems to be completely different than an @gmail account that took me less than 5 minutes to set up. Can you publish a star

Questions

1.4K

1

0

Accepted Solution

Official Solution

Closed

Door to door sales person harrassment

HelloThere is an AT&T representative canvasing my neighborhood. I CLEARLY MARKED my front door NO SOLICITATION.  The representative does not press my ring doorbell - instead she opens my storm door and BEATS ON MY FRONT DOOR making my dogs bark and howl. I work from home several da

Questions

1.6K

4

0

Accepted Solution

Official Solution

my s10e from at&t no network unlock

I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

Questions

67

5

0

Accepted Solution

Official Solution

AT&T is now charging for spam blocking that it used to include for free?

I recently upgraded my phone and now AT&T wants to charge me $3.99 a month for an "advanced" version of its Call Blocker feature. (Edited per community guidelines)? Before "upgrading," I had the option to permanently block a number as soon as I hung up. Now, to reach the "Block Caller" setting,

Questions

441

6

0

Accepted Solution

Official Solution

BGW210 Being Replaced with NVG599

My ethernet has been extremely slow on my BGW210 gateway/router. Speeds to the router are consistent at 980/980 mbps. Speeds to my two ethernet attached devices is running around 280/300 mbps. I should be getting twice that. Wifi is actually faster. Also, my tv intermittently shows that the eternet

Questions

1.4K

3

0

Accepted Solution

Official Solution

wifi quit after 1st month

I activated a account with at&t wifi Hotspot worked for about a month the I would get a full signal on 12 inch screen but wouldn't connect, called the selling dealer they sent me to at&t , they sent me to uconnect that was in February 2021 I booked marked the at&t subscription web page a

Questions

72

3

0

Accepted Solution

Official Solution

How to change DTMF tone length on U319AA

I need the DTMF dial tones to be longer, in order to dial into my credit card & debit card 800 numbers to check balance, transaction history, etc. The default tone length is to short, resulting in missed or wrong numbers being sent to the respective automated systems.

Questions

52

1

0

Accepted Solution

Official Solution

Has Google Assistant been removed entirely from Alcatel Smartflip phones??

I recently saw notification on my Smartflip phone that software had been updated. Didn't make note of the date, but I now can find no evidence that Google Assistant is loaded on the phone.  Here are latest Details from Settings: Model:  4052R SVN: 05 (software version number?) Software

Questions

6K

96

Accepted Solution

Official Solution

Does ATT offer any senior discount plans for senior landline in nursing home room

Does ATT offer any senior discount plans for landline in nursing home room vs paying $70+/mo for a local only plan? When I called ATT the foreign sounding agent was of no help with this question. Thx

Questions

676

1

0

Accepted Solution

Official Solution

Calling blocking health care numbers

My phone is blocking health care number. How can I determine what call blocking I have setup

Questions

46

1

0

Accepted Solution

Official Solution

5G DNS server?

Does anyone know how I can find the DNS server my phone uses when connecting to AT&T's 5G network? What DNS server does AT&T 5G network use? I can easily view it on wifi, but cannot see it when on 5G. Don't believe this is Apple specific

Questions

3.5K

4

0

Accepted Solution

Official Solution

Asking for advice with AT&T Pre-Paid and Traveling Abroad

I will be in New Zealand for a few months and currently have a U.S.-based AT&T Pre-Paid Unlimited Plus plan. I was wondering if I will have access to data, calling, and messaging in New Zealand under the same plan.

Questions

55

4

0

Accepted Solution

Official Solution

Voicemail removed from account - how do I set it up on my phone?

How do I set up voice mail on my Cingular flip iv? It was activated over 60 days ago and the website says the voicemail was removed from the account.  How do I get the voicemail added back to the account so I can access it?

Questions

1.3K

2

0

Accepted Solution

Official Solution

Upgrade Android on unlocked AT&T Branded Phone with foreign Service Provider

I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is

Questions

211

5

0

Accepted Solution

Official Solution

Roaming in India

Hi, I have at&t prepaid and I had to travel to India on emergency and I reached India already. Just got to know that at&t prepaid doesn’t have roaming in India after reaching here and adding 35$ add on for roaming. Can you please let me know what my options are to have the number active

Questions

479

2

0

Accepted Solution

Official Solution

@mms.att.net and @txt.att.net Address Not Found Message

I've tried sending images and plain text messages from email to two different mobile numbers and get the message each time that the [email scrubbed] and @txt.att.net address not found error message. The messages aren't simply delayed, I'm getting the email message that the messages can't be sent

Questions

1.2K

5

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.