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AT&T Wi-Fi Connectivity Issues

I'm having issues with Wi-Fi connectivity in my apartment. The issue only occurs with Wi-Fi. I have my Roku and computer hooked up via ethernet cables. When using safari on my iPhone, sometimes web pages wont load when I am connected to the Wi-Fi. Sometimes I will have to turn the Wi-Fi on my phone

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Cancel my service

I want to cancel my DSL and home phone service. I have been on the phone for over an hour trying to cancel my account. I have tried to cancel online, but there is only an option to cancel my home phone service. I have reached out on social media, but no reply. How do I cancel my account? I have al

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Disappointed in Dallas (Internet 1000 Falls Way Short)

"Speeds vary. Download max typically 940Mbps. Not guaranteed." This, AT&T got right...except for the "typically" part. I am connected via ethernet and have not been close to what has been advertised. I get it - speeds can vary, but to be wired in and get around 100 Mbps (Speakeasy test) or around 30

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Ethernet speed

I have AT&T Fiber and I get >900 Mbps over ethernet on an iMac located on the first floor, but on my laptop on the second floor I only get around 60 Mbps. I've checked all of the settings in the gateway and the equipment is new and designed to handle those speeds. I thought it must be the cable

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Fiber Buildout Request near AT&T lines

Hello, I currently live outside of Deerfield WI, 53531, on the road of Saddle Ridge Road. I recently noticed your workers were laying down fiber-optic lines on Highway-BB a mile or two away from where I live. On my street there are 14 houses, and between my road and the area where you guys are layin

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Severe performance problems to specific addresses

I have lately been playing some online boardgames using a tool called VASSAL (http://www.vassalengine.org). It's a pretty groovy program...the problem is that the system response over my AT&T connection is really, staggeringly slow. (This is not high-speed FPS gaming graphics, by the way; it's a boa

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334

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Gigabit connection with very slow download speeds

I recently subscribed to Uverse Internet with gigabit connectivity. Regardless of the time of day or the site I go to when I need to download files I typically get speeds in the 100s of Kbs. When I run the ATT speed test my DL throughput is always over 500 Mbs the last was 825 Mbs. When I had Cox I

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614

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Slow U-Verse Internet Speeds -- and Can't Speak to Anyone for a Fix

For the last 10 days or so, my U-Verse Internet has been at 1/10 or less of the contracted speed.I try to contact technical support, but get a circle (Edited per community guidelines): the message says that, due to COVID-19 it may take longer to speak to a representative, but I never get that far;

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Cell Tower Issue - Horrible Data Speed - Please ESCALATE and FIX ASAP

This needs to be escalated to get fix ASAP real bad. I am to the point to switch carrier. I communicated with Marilyn (AT&T Community Specialist) via PM for 2 weeks. Although she spent a lot of efforts helping, none is help. She mentioned an outage was in the area, then confirmed it fixed. Bu

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Google Pixel malfunction only on att 1 gig fiber

When I use apps from Google like Google drive on WiFi they simply do not work. They continuously load, I cannot upload to Google drive, I cannot use my work email.

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Help! Some websites load, but most do not!

This is a problem that I've seen numerous times on the AT&T forum, but have yet to find an answer for. This has never been a problem for me before, but as of today, very few websites work any more. For instance, Facebook, Reddit, and IMDB all load (but go quite slow) while sites like Bestbuy.com and

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my internet is up and down and im wired

i'm not impressed with this at&t fiber, im wired to the box and signal is in and out my hotspot on my phone is alot better than this ,THIS IS (Edited as per Community Guidelines)!!!

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Galaxy Note 4 WiFi very SLOW after OTA update

After updating my phone several weeks ago, I've noticed that the WiFi speeds on any wireless network I'm connected to is very slow. I've looked for solutions to this problem and found that turning on Airplane Mode and turning it off will momentarily fix it. I do that but the speeds come back down to

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Wired connection

My wired connection has been blinking orange consistently over the last few days. My connection has also been spotty and specially problematic when I'm attenting virtual video meetings. 

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Can't login to my account

I've been an At&t prepaid customer for years now and as of recently i haven't been able to login to my account. Every time I click on "forgot password" it says one can't be provided and that I have to try in 60min....every single time. Also it seems like my credit card is being charged earlier a

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Internet set up

Has anyone else had a problem with a new construction home and having there internet set up ? All of my neighbors have at&t and are doing just fine but when it came to mine it was a problem and its been over 2 weeks and still haven’t heard anything back

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300 mb internet with super slow page loads

I have att Fiber 300 and it is running as slow as dial up on page loads.  Speed tests show 395 down and 359 up, but this is not translated to page loads. I have reset my modem numerous times, I have hardwired and wifi connections that all will freeze/slow down.  After reset it works for a few hours

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slow upload speeds

I have AT&T Fiber, and I am having a problem with my upload speeds. Download is fine (800-900mbps). Upload, however, is abysmal (2-5mbps). My hardware is up to date (AMD 3600 based system with 1gbps ethernet). While my uploads were never as good as my downloads, I had been consistently getting 5

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Need my auto pay credit

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

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Getting technician to move modem/Wi-Fi

Can I get a technician to come to my house and move my modem/Wi-Fi router to a different location?

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