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Unlocked My iPhone

When I submitted the unlock application, I was reminded that I had not paid it back, but I bought this phone from eBay, what should I do

Questions

50

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

77

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Got my iPhone SE unlocked approval but my SIM still doesn't work

I got approval to get my iPhone se. I backed my phone up and restored it. However my tmobile SIM card still does not work. I have the same problem as the person in this forumhttps://forums.att.com/t5/Apple/received-AT-amp-T-unlock-approval-for-iphone-but-still-does-not/td-p/5317691 The only way to r

Questions

264

8

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Sim swapping

I am thinking about swapping to a different mobile service provider. Can I take my SIM card out of my iPhone and put a different  sim in to test their service, and if I don’t like their service can I swap the SIM cards back without any consequences

Questions

104

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Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

70

1

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No SIM error on iPad but it does not have a removable SIM - What do I do?

I have an iPad Pro 9.7 that I have been using for 3+ years. In the past couple of months the cellular connection would stop working at times, then start working again. It is still doing that more frequently now, but as the cellular stops working it flashes up on screen a "No SIM" error. But the SI

Questions

563

1

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Using unlocked Tecno Camon 12 with current ATT plan

Hello, I have a Tecno Camon 12 phone that I've used abroad. I want to use it on my ATT plan in the US, but when I put in the sim card it isn't recognized. Do I need a different type of sim card from ATT for this device or is it not compatible with ATT?   Thanks,   Danny

Questions

120

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How can I get a replacement SIM card?

I replaced my old flip phone with a new-to-me one, but need to replace the SIM card because the new one takes a nano sim card. I can't figure out any way to order one one here. There are no stores near me, and the stores would probalbly be closed anyway. I've been without phone service for a week no

Questions

110

1

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Transferring phone number to new microSIM card

I currently have an older phone with a regular sized SIM card on a GoPhone account. I just ordered a new phone that came with a microSIM card. How can I transfer the phone number to the new phone? Can I just call AT&T and have them update the SIM card associated with this number? Do I need to look i

Questions

13.3K

2

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How to retain your number (prepaid, daily plan)

Hi, I am currently on a prepaid/daily plan and about to go overseas for about 6 months. Can I somehow keep and use the current number it when I return? I will not use the number(sim) nor be on a roaming service when in overseas.   Thank you. 

Questions

41

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Unlock approved, but code has no info? No idea how to fix, because there is no contact info.

I received an email saying my unlock code was approved but it makes no sense, and I'm wondering if someone can help me? I bought a locked AT&T phone (paid in full) direct from Samsung for Straight Talk (who was owned by AT&T) and for some reason Straight Talk decided to switch to Verizon. Be

Questions

59

6

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Activate Error ACT107 : Hmm ... looks like there aren't any numbers we can activate on this wireless account.

New phone & SIM to activate: Samsung Galaxy S22 Ultra Old phone trading in: Samsung Galaxy S20+ Note: When I upgraded to my S20+ two years ago, I never activated the new SIM and just used the one from my old phone and placed it in the new phone. Kept the new SIM in the box. Situation: Or

Questions

98

2

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Complaint - Trail Camera Pre-Paid

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

Questions

59

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Unlocked AT&T S10+ but can’t use Overseas SIM Card

Greetings.. My AT&T Galaxy S10+ is unlocked. I received the code to unlock it. Then the unlocked AT&T S10+ is able to read my Indonesian SIM card which works fine in my other device (Samsung A03). Meaning the network compatibility and Sim Card are working fine. My problem is that the

Questions

49

5

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Unlock SIM lock on iPhone.

Hello,   I've been a pre-paid customer with AT&T since 2018 and I bought my iPhone there. In March 2020 I broke this phone and bought a new one (iPhone XR) at AT&T. I immediately paid the full price of the phone and I was told to get a new pre-paid number with the phone, so I did. I also paid for on

Questions

74

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Oneplus A6013 Compatible on "whitelist"

Sorry if it's in the wrong forum. I didn't know what category topic this falls under. I bought my own phone at Amazon. I had T-Mobile now I have AT&T.I went into the store and asked if my phone was compatible, the guy did some tests and used their sim in my phone and said it's compatible. H

Questions

82

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Locked phone lost or stolen

I buy a phone from a AT&T customer who had previously contacted AT&T to have the phone unlocked. She was told that the phone would be unlocked within 48 hours and wants the 48 hours past the phone had not been unlocked. She then contacted them again and was towed toy in additional five days

Questions

56

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Unlock Portal Issues

I've been having many issues with the unlock portal for the past month. Most recently, the confirmation link in the email didn't work. I clicked it and it sent me to the usual page that would normally show the request number and imei. However this time it showed everything but the request number and

Questions

45

1

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Mobile Share Value 2GB when travelling to Canada

Hello, Soon, I'll be travelling to Canada for a week. I have a dual-sim (Microsoft Lumia 950XL) phone. While in Canada, I would like to continue to text and make/receive calls on my US phone number. Additionally, I would like access to cellular data while in Canada. I read:https://www.att.com/esuppo

Questions

1.1K

2

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SIM is PUK code locked

My SIM card is PUK code locked and the page that says go to account overview and find the device that's locked isn't working

Questions

151

4

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